10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,376 miles

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« Read the previous 20 complaints

problem #5

Dec 232015

Pilot

  • 6,500 miles
We are experiencing a snap/clunk that can be heard and slightly felt through foot when applying or releasing the accelerator and also application of the brake. This only occurs when the vehicle is in a colder (probably less than 30 degrees Fahrenheit) outside temps. Honda dealer had look at it twice and its been in the shop 3 three times so far with the fourth visit being this morning 2/10/2016. So far they adjusted bolts and fasteners on visit one. On visit three they replaced the center drive shaft. Problem still exists. Because there is no know diagnosis at this time its unclear if this is a safety issue.

- Bismarck, ND, USA

problem #4

Feb 032016

Pilot

  • 600 miles
2016 Honda Pilot surge while trying to stop on a city street and 2 times ended up part way in the intersection. No warning lights on dash. Had Pilot about a month. Only drove about 500 miles. Concerned, so keep longer distances in traffic. Setup an appointment today with local dealer to inspect per his schedule in 4 days.

- Frankfort, KY, USA

problem #3

Jan 212016

Pilot

  • 2,800 miles
While driving straight on a highway, I heard a loud noise from the top of my car. The sunroof glass had spontaneously shattered. When I looked through my rear view mirror I could see some pieces flying. Thankfully, the car behind me was far away enough that they were not hit by these glass pieces and also had my interior slider closed. A serious accident could have occurred if both my slider wasn't closed and/or the car behind me was close to me. I've had the car for less than 3 months, I contacted Honda and advised them of the incident and brought it in to their service department. They claimed to have never heard of anything like this happening before. They have ordered a replacement glass for my sunroof. I'm still waiting for it come in. I also went online and researched sunroofs breaking out of nowhere and did come across many other similar complaints. It seems that it may be happening more frequently with newer vehicles because they are built lighter with thinner metals and thinner glass. The glass used on sunroofs more commonly is tempered glass, not laminated glass. Tempered glass is more prone to shattering when pressure builds up inside the car. When I spoke to Honda corporate and the dealer, neither one could tell me what kind of glass was on the sunroof because they didn't know. I hope this matter can be further looked into. I hope it doesn't happen again. This was a very frightening experience that could have very easily been worse.

- Yonkers, NY, USA

problem #2

Nov 042015

Pilot

  • 3,000 miles
I write to you to convey my safety concerns regarding a new Honda 2016 Pilot. My attempts to resolve my concerns with american Honda motor co., Inc. Were met with tepid reluctance and a cavalier neglectful attitude. 1.at high speeds (55-75 mph) the vehicle oversteers and during emergency avoidance maneuvers becomes unstable. Twice while avoiding dear on interstate highways, I have almost lost control and was seriously concerned about rolling the vehicle over. I own and have driven a 2003 Pilot for over 180,000 miles and never experienced this sort of issue. I believe the suspension is incorrectly designed and that unexpected and unnecessary rollovers are imminent. 2.the 'auto idle off' feature turns the engine completely off at certain times and under certain circumstances. It takes between 900 and 1,300 milliseconds to recover power to the wheels when this happens. Unlike hybrid vehicles (from which this feature was taken), there is no alternative electrical motor to provide torque to the drivetrain while the engine restarts and as a result, there is delay in accelerating. In the vast majority of times, this is of no consequence however in a small fraction this delay increases the risk of collision. About once per week, I experience a delay in entering dense traffic within short interstate merge lanes. This delay of about one second is enough to remove my margin of error and increases the risk of collision during a merging maneuver. While there is a switch to defeat this feature, it resets every time the vehicle is turned off and remembering to override it every time is inconsistent with human memory and performance.

- Pittsburgh, PA, USA

problem #1

Nov 042015

Pilot

  • 400 miles
I had just pulled out of my garage when the tailgate window on my eight day old, 2016 Honda Pilot forcefully exploded. It blew shards of glass 15 feet behind the vehicle. The force broke the rear window wiper and bent the window wiper arm down. All this occurred while I was travelling about 5 to 10 miles an hour. The car was completely out of the garage, but not far from it. No one was around the car. My husband was in the back yard and heard the explosion. Our Honda dealer said we pressed the wiper into the window causing pressure which broke the window. I was driving alone in the car. If anyone had been behind the vehicle they would have been shredded by flying glass. It didn't drop to the ground it flew 15 feet behind the car. This presents a dangerous situation if people are nearby as on a city street or parking lot. From the internet I see this has happened to many other vehicle makers, not just Honda.

- Fairport, NY, USA