10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,833 miles

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« Read the previous 20 complaints

problem #5

Mar 202017

Pilot

  • 2,500 miles
The transmission in my 2017 Honda Pilot, a 9 speed, is not switching gears smoothly. At first, I took the car back to the dealership and they explained that the vehicle needed a transmission computer update. It was fine for approximately 3 days and is back to banging gears. The vehicle was consistent in both cold and warm weather. This was aggravated in traffic conditions.

- Livingston, NJ, USA

problem #4

Jul 212017

Pilot

  • 286 miles
The transmission unexpectedly shift into neutral while driving. This happened in middle of the road at 6:30 pm. My son was in the vehicle and it was dangerous to stop in the middle of the road. Accident can occur. Nine-speed automatic for random drops into neutral.

- Cypress, CA, USA

problem #3

Jun 112017

Pilot

  • 2,084 miles
On 6/11/17 wile I was driving I felt my car 'jerk' when I would press on the gas and the car would shift gears. My dashboard alerted me that there was a problem and I would need to take this car in for service. [attachment 1] my vehicle only had 2040 (estimated) miles on it and I've only had it for 2 months, how could this be? while on the way home, that same day, I was stopped a red light waiting for it to turn green for me to go. Once the light was green I pressed on the gas and I got to accelerate for about 10 feet at that point the car was inoperable. I tried switching gears to drive, reverse and neutral but it didn't work. At this point I had a different alert on my dashboard [attachment 2]. I quickly put my hazards on and let the vehicle slowly pull over to the side of the road. At that point I pressed on the brake pedal put the car into park and put the emergency brake on. The vehicle was sent via tow to route 22 Honda for service on 6/12/17. The vehicle was returned to me on 6/21/17. I was told that the transmission was replaced however when I asked what exactly was wrong with it the response was "we do not know but we are sending it to Honda for further review". I am fearful of driving this vehicle however I am locked into this lease. Honda does not know what went wrong and how to prevent it from happening again. I fear I may be on the highway and this may happen again. I truly fear for my life and any passengers I may have in my vehicle.

- Bloomfield, NJ, USA

problem #2

May 202017

Pilot

  • 6,200 miles
The contact owns a 2017 Honda Pilot. While driving 65 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. Also, the transmission warning indicator illuminated and a message to "stop driving transmission problem" displayed. The vehicle was towed to the contact's home and was able to restart; however, a message displaying "emission system problem" appeared. The vehicle was towed to a dealer where it was waiting to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 6,200. The VIN was not available.

- San Antonio, TN, USA

problem #1

Apr 282017

Pilot

  • 411 miles
Vehicle shifted to neutral while driving. Carr is at dealer. They are researching problem.

- Clermont, FL, USA