10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,046 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 6/11/17 wile I was driving I felt my car 'jerk' when I would press on the gas and the car would shift gears. My dashboard alerted me that there was a problem and I would need to take this car in for service. [attachment 1] my vehicle only had 2040 (estimated) miles on it and I've only had it for 2 months, how could this be? while on the way home, that same day, I was stopped a red light waiting for it to turn green for me to go. Once the light was green I pressed on the gas and I got to accelerate for about 10 feet at that point the car was inoperable. I tried switching gears to drive, reverse and neutral but it didn't work. At this point I had a different alert on my dashboard [attachment 2]. I quickly put my hazards on and let the vehicle slowly pull over to the side of the road. At that point I pressed on the brake pedal put the car into park and put the emergency brake on. The vehicle was sent via tow to route 22 Honda for service on 6/12/17. The vehicle was returned to me on 6/21/17. I was told that the transmission was replaced however when I asked what exactly was wrong with it the response was "we do not know but we are sending it to Honda for further review". I am fearful of driving this vehicle however I am locked into this lease. Honda does not know what went wrong and how to prevent it from happening again. I fear I may be on the highway and this may happen again. I truly fear for my life and any passengers I may have in my vehicle.
- Bloomfield, NJ, USA
The contact owns a 2017 Honda Pilot. While driving 65 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. Also, the transmission warning indicator illuminated and a message to "stop driving transmission problem" displayed. The vehicle was towed to the contact's home and was able to restart; however, a message displaying "emission system problem" appeared. The vehicle was towed to a dealer where it was waiting to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 6,200. The VIN was not available.
- San Antonio, TN, USA
Vehicle shifted to neutral while driving. Carr is at dealer. They are researching problem.
- Clermont, FL, USA
- Cypress, CA, USA