When stopping vehicle at stop light or stop sign, vehicle engages an automatic engine stop (turn-off) when the brake is depressed. Upon releasing the brake the engine should automatically start and allow continued operation. On one occasion the vehicle stalled when attempting to re-start and would not start for several minutes while in traffic. Many error lights illuminated. On 5-10 other occasions the vehicle hard a difficult time starting, and many error lights illuminated, but eventually succeeded in starting. The battery was checked and confirmed to be within spec. This appears to be a known issue with the starter that Honda has not addressed.

- Sacramento, CA, USA

While idle at red light, the automatic idol activated when I press brake with consistent pressure. When I released the brake to start going forward and engage the gas pedal; all red light indicators turned on (parking brakes and shifted into Neutral) and the car fully siezed up. No power, no ability put car in park or drive. I attempted to put in Park and Start car with On/off switch but got no reaction from car. No brake function. I sat in an unresponsive vehicle at 4-way red light intersection. I activated my emergency flashers yet. I repetitively kept pushing power button in effort for car to respond and restart, eventually did and was able to drive off. Working on taking into dealership. This happened approx 1 month ago, a very similar situation occurred again today 6/27/2021 on i45 returning form Austin TX.

- Plano, TX, USA

My 2017 Honda Pilot touring-??s engine won-??t turn on after stop while using the idle stop. The idle stop option has to be cancel in order to drive and stop with out engine getting shut off

- Oakland , CA, USA

Occasional he when the auto start stop function is activated the car will die and not turn back on. After the car has died and you release your foot from the break nothing happens and multiple lights will turn on the dashboard but the car will not restart unless you put it in park press the start button multiple times. This is very frustrating and very dangerous especially if you-??re sitting outside at a busy intersection. I-??ve seen numerous reports of this on the Internet and it-??s been going on over the last several months. I tried to take the vehicle to the dealer and they told me it was not anything they can cover on the warranty I-??d have to pay out of pocket.

- Sugar Land, TX, USA

Within the past two month, this vehicle has stall at least 5 times after the auto stop idle engage at a stop light and at intersection. The vehicle will come to a full stop and the auto stop idle engage but the vehicle fails to restart after i take my leg off the break pedal. I will then have to turn the car off and restart it before it starts again. This has put me and my family in a very dangerous and unsafe condition in traffic. I've also been having an intermittent error message on the dash that says "High beam support system problem" it comes up at random times and flashes for about 30 seconds and disappears. I took the car to the Lehigh Valley Honda dealer in Emmaus PA and initially they said the problems where related to a low voltage but after replacing the battery the problems persist. The car is currently at the dealership and they can't seem to tell me exactly what the issue is.

- Emmaus, PA, USA

While driving my 2017 Honda Pilot (Touring, AWD) on the freeway at about 60-65 mph, when I press on the gas pedal and try to accelerate, the pedal goes limp and goes all the way to the floor, the rpm's go to zero and the car gas pedal is not responsive. The car coasts and there is no resistance to the pedal either. No warning lights are shown on the dashboard and I am not using cruise control either. After pressing down repeatedly on the gas pedal for about 15-20 seconds, the gas pedal starts working again. This is a big safety issue, since the car gas pedal is completely unrepsonsive, so I cannot accelerate to change lanes, avoid another car or person, etc. and this occurs at random times. Also, when driving at low speeds, the gas pedal is often unresponsive and lags for about 3-5 seconds when I press on the pedal, making the car hesitate. Also, when the car changes gears, it is often very jerky (not smooth) and this occurs randomly. I took the Honda Pilot to the Honda dealer where I purchased the car and they duplicated all of the problems reported above and also documented error codes via their computer while driving the Honda Pilot. The dealer has had the car since May 5, 2021 and has not been able to fix it so far, despite working with the Honda "tech-line". So the dealer requested an "expert" from Honda in Torrance, CA (headquarters I'm told) to come to the dealer on-site, but the expert cannot arrive until May 21, 2021. The Honda service person told me they have recorded many error codes, but some of the codes are -??not current codes-??, so they don't know how to fix it so far.

- Portola Hills, CA, USA

I had started noticing the radio clicking on/off at stoplights. After a while, it progressively got worse and noticed the car was also slightly jerking too as the car re-started. I called the dealer and they said they were not familiar with the issue. Days before my warranty expired in 2020, I took the vehicle in and they said they were not able to re-create the issue and did not see any error codes. I received the mil warranty extension letter recently and wondered if that was the same issue, but it does not appear so. However upon researching that, I found many similar complaints online about the auto idle stop issues. I am grateful my car has never stalled (yet) but that is probably because I have very low mileage. However I am scared to drive the car now and always disable the auto idle stop, hope that I don't forget which I do sometimes and am fearful should my teenagers ever have to drive my car! thankfully their Honda civics don't have this feature. This is a serious safety hazard! there are too many similar complaints so please force Honda to recall and fix the problem. I bought this new car since it was supposed to be more advanced and safer than the 15 year old car it replaced. It does have some great advances but should not be compromised or come at the cost of safety.

- Overland Park, KS, USA

There is an intermittent problem on my 2017 Honda Pilot elite that continues to get worse with the auto engine idle. When it engages (I.e., stops the engine such as at a stop light), at times it would barely start back up again. When these problems occur, when it restarted after the auto engine idle was engaged, it sounded like a car trying to start with a bad battery - it barely turned over, but finally did start. However, on 5/11/2021, it did not start at all after the auto engine idle engaged. I was at a stoplight and had several cars behind me. I was on a slope and was able to put the car in neutral and pull it off to the turn lane and out of traffic. I tried several times and was finally able to start the car up again. There is no doubt that the problem will continue to get worse until somebody can diagnose it. I've searched discussion boards and found several other people with the same problem but I've not found a diagnosis yet.

- Omaha, NE, USA

The engine shuts off while driving and while stopped at a light. Very unsafe. Hand the transmission replaced a few months ago but the problem is still happening.

- Brandenburg, KY, USA

After exiting an interstate highway and stopping at a stop sign, the auto-stop feature engaged. When the brake was released the engine started and the car moved forward a few feet then shut down completely. There was a momentary warning to put the car in park, but it disappeared when the electrical system completely shut down and all screens went blank. I pressed the brake pedal and the start button, but the engine did not start. I released and pressed the brake again and the car started. The transmission was in park and I had to push the drive button several times for it to engage. Luckily there was no traffic because I was blocking the exit and the road. After the engine started it took some time for all the systems to power up.

- Saint Charles, MO, USA

The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. Leaving a car dead at a light that just turned green. Requires me to put car in park, then restart then put into drive. This is a safety hazard. No error lights. Auto shop can't fix. Must remember to manually shut off the auto shut off each time the car is turned on. Not safe. I have almost been rear ended several times as the car behind expected to go at the just then green light. At one light no cars were stopped behind me but a car approached a light that had been green didn't realize I was stopped with a failed engine. Scary. It happens everyday.

- Lake Oswego, OR, USA

The contact owns a 2017 Honda Pilot. The contact stated that while driving 15 mph, the vehicle shut-off while depressing the brake pedal. There were several unknown warning lights illuminated. The police were called to scene as multiple attempts to shift the vehicle into neutral or to restart the vehicle failed. The contact was finally able to restart the vehicle and received a police escort to West broad Honda (7014 w broad St, richmond, va 23294) however, a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 68,000.

- Richmond, VA, USA

Vehicle will not restart after engine auto idle engages. When lifting foot off the brake to begin driving car will not restart and says you must go into park and press brake. Radio and lights are still on. Even after shifting into park and pressing brake it will not start. After removing foot from brake and pressing stop car will completely turn off. We can then press start and car will usually start within three or four tries. This has happened about 10 times, with the last being in the center lane of a major freeway. Traffic came to a stop and when we started going again I was completely stuck in the middle lane with cars going all around me. Has also happened multiple times at stoplights and in drive throughs. I try and always disable this feature but forget sometimes.

- Portland, OR, USA

I have a 2017 Honda Pilot touring AWD (purchased in Dec 2017) and experienced the auto-idle stop stall numerous times. The issue occurs when the car is stopped (at a traffic light) and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in neutral or park, and requires me to put the car in park (if not there already) and restart (press brake and ignition button). I then struggle to start the car (attempting multiple times) and restore it to drive. This is a major safety issue that occurs in the middle of traffic. I can't image stopping on a railroad track for any sustained time. It should be immediately addressed with Honda for recall action.

- Ashburn, VA, USA

While stopped at an intersection with the brake pedal depressed and the airconditioning on, the engine went into idle/fuel saving shut down mode as expected. When the brake pedal was released and the accelerator pressed to move forward again, the engine stalled out and numerous dash warning lights illuminated. I put the car in the park and was able to restart the car, but only after several attempts. Fortunately I was in my neighborhood and not at a busy intersection in heavy traffic. This is the first occurrence I've had. I have no idea why the problem occurs other than the idle switch, if there is such a thing, is failing. I bought the car new in va, Dec 2017 and it has only 18000 miles, now in fl. I've just read numerous other complaints relating the same or similar situations. Many people report the situation worsens with time and most have had no resolution from their Honda dealerships. Isn't it time for Honda to be told to fix this problem before someone has an accident or gets injured??

- Biscayne Park, FL, USA

Auto engine idle will not start the car back up sometimes. If I forget to disable the auto engine auto before each trip, sometimes we will stop at a light or stop sign and the engine shuts off like it is supposed to. The problem is that periodically, the engine will not start back up when we are ready to go. The whole car shuts off and there is a specific order of pressing the brake and pushing buttons that we have to go through to start the car back up. Very dangerous while sitting in traffic. Has happened numerous times. Have taken to dealership numerous times with no solution. I have a video of it after it is shut down, but cannot attach it because it is more than 5mb.

- Calhoun, LA, USA

The Honda Pilot is equipped with an idle-stop, where the engine shuts down to save on fuel economy when for example stopped at a stoplight. Over the last year I have had major issues with the idle stop feature 10-12 times. I will be stopped at a light, feel the engine shut off, then when it is clear to go I move my foot from the brake to the gas and the engine will kill. The car has then killed while in drive so I have had to frantically get the car to park, and try to restart. However, it usually takes a minute or two to get the car to start up again. A few times cars we coming around a corner and I was still stopped at the now green light. It was very scary being stalled in now moving traffic. I haven't figured out if there is something that makes it kill, it just seems to be sporadic. When I took it into Honda to have it check out they said they couldn't see any issues and couldn't get the car to replicate what I had described. I have read about many other drivers experiencing this same stalling issue from the idle stop, but Honda is not doing anything to help customers. Having your car kill on you in the middle of the road over and over again is a very nerve racking feeling.

- Alexandria, VA, USA

When the auto stop start is on when stopped at a traffic light or any stop for that matter the car sometimes stalls out or it has a delayed restart where the radio and car sounds like it turns off and then back on and then you can go. Sometimes it completely stalls and you have to put the car in park and restart it. It started happening randomly now it is happening more often. It happens a lot when I am driving around town it has not happened when I was driving on the highway.

- Fremont, OH, USA

The car would not go into reverse and when it finally did and we pulled out we received a transmission problem warning

- Brooklyn, NY, USA

My wife has reported on several occasions that when the idle-stop feature is turned on and the vehicle has come to a stop, the engine cuts as intended but will not restart when pressure is released from the brake. Numerous lights within the instrument panel, with the exception of the check engine light, illuminate, the transmission shifts itself into neutral. The vehicle says to shift into "park", press and hold the brake and restart the vehicle using the start/stop button. I have tried to duplicate this while driving the vehicle. Yesterday, this same occurrence happened to me only I was not able to readily restart the vehicle. This latest occurrence happened in heavy traffic at a busy intersection. My wife reports having had this occur at least six to seven times, once while in traffic on the freeway. I have brought the vehicle to Honda in the past because of the vehicle jjuttering at low speeds and because of this issue. Each time I was told that because no error code was found and the issue could not be duplicated, there was nothing they could do. This issue is a potential disaster waiting to happen.

- Eastvale, CA, USA