10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
14,552 miles

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« Read the previous 20 complaints

problem #3

Jun 012017

Pilot

  • 1,000 miles
The adaptive cruise control system is dangerous. The vehicle slams on the brakes when approaching vehicles ahead and the vehicle behind me then has to slam on their brakes. This has happened multiple times. So far I have avoided an accident, but there have been times that it was a very close call. The vehicle behind me had to swerve to another lane to avoid hitting me. The system is very jerky, speeding up and slowing down when following a vehicle ahead. It will speed up by 2-3 mph and then slow down and speed up again. I have made sure that the windshield is clear to allow for the camera to see the vehicle in front of me. I had a previous Ford motor vehicle and their adaptive cruise control worked wonderfully.

- Allen Park, MI, USA

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problem #2

Oct 282017

Pilot

  • 10,000 miles
If I set cruise control and go down a hill or incline it does not maintain the cruise control and continuously gains speed up to 10-15 miles over what it is set at. Could go higher, but I notice it and hit the brake which shuts it off. I brought this to the attention of the dealer where I purchased the car and they say this is normal and there is nothing wrong with it. I disagree and see this as a safety issue.

- Worcester, MA, USA

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problem #1

Jun 282017

Pilot

  • 4,000 miles
The adaptive cruise control system is defective and dangerous. Slams on the brakes when approaching vehicles inside considered safety zones. Slows vehicle from 75-80mph on the freeway to less than 60mph. Vehicles behind forced to brake to avoid collision. Changing lanes the vehicle failed to resume highway speeds in a acceptable manner potentially causing vehicles in that lane to brake to avoid collision. In traffic the system is so jerky it can't be used. The system also fails to recognize an open lane and resume speed. The system also responds to vehicles to the driver's side lane and slows down and won't resume speed. In left or right turns on the freeway at freeway speeds the system reacts to vehicles across lanes and slows the vehicle to less than a safe operating speed causing a potential danger to not only the car we are in but to cars following behind. The collision avoidance system also malfunctions by the "brake" warning light comping on for seemingly no reason.

- Layton, UT, USA

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