10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,122 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car showed up warning message "emissions system problem" when in motion and it is really scary as the vehicle was having passengers (including kids) and in the highway driving. I couldn't Focus on what to do but rather stop on the side of the road. Then I was able to do bit of google and got to know this is a common issue with the 2016-17 Honda Pilot and I can drive the car to home with the warning. Car is having 33K miles on it and still under the warranty. It has all the recommended maintenance work done according to the manufacturer recommendations. After I got the warning message at night, the very next day I drove it to the Honda agent and they checked the car and they mentioned there is a software update needed to be done and needs injector replacement. They also mentioned they are getting Pilot with this error more often now and I am not alone. The error code it shows is 'P0430'. a brand new vehicle with just 33K miles getting injector replacement is not what is mentioned in the owners manual. If this is getting again and again the cost of owning the car seems really expensive and worthless. Specially with the issues of emissions the car may stall anywhere and create a safety hazard for the passengers and others on the road. I would recommend Honda comes in and fix this issue in all the 2016-17 Pilot cars even outside the basic warranty as a recall without putting their customers in trouble. Thanks.
- Parker, CO, USA
I have 2017 Honda Pilot touring. I have a reoccurring problem with the anti break mitigation system. It continually activates in multiple driving situations that do not require it to activate. This problem occurs when I'm driving at different speeds, with and without the cruise control is set, and on any type of road. I have taken it to the dealership 5 times to have this problem corrected. They have been able to duplicate the problem. They have tried to repair this problem 5 times without success. The anti break system continues to activate incorrectly on almost a daily basis. The dealership has stated that there isn't a problem and that I can turn off the anti break system and drive my vehicle without it. I paid for this feature and I do not think that I need to turn it off as it is a safety feature of my car. This is a serious safety issue and it needs to operate correctly. I also had to replace the fuel injection system.
- Grand Haven, MI, USA
The contact owns a 2017 Honda Pilot. The contact stated that the odor of fuel could be detected inside the cabin of the vehicle. There were no warning indicators illuminated. The vehicle was taken to the dealer (wilde Honda, 1603 E moreland blvd, waukesha, wi 53186), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 1,500.
- Lisbon, WI, USA
The capless fuel filler neck has a design flaw that allows water to get behind the outermost flap. In colder climates, this water can freeze between the flaps, preventing the fuel flap from opening, making it impossible to get a gas pump in to refuel the vehicle. The only solutions are to wait for it to get above freezing (if you have that luxury while waiting to refuel), manually applying a heat source (kind of dangerous with gas), or trying to manually chip away at the ice without breaking anything.
- Winchester, MA, USA
The contact owns a 2017 Honda Pilot. While attempting to fill up the fuel tank, the contact noticed that ice was lodged in between the first and second fuel nozzles. The contact had to chip away the ice to fill up the tank. The dealer (boch Honda, 279 providence hwy, norwood, MA 02062) was aware of the failure and stated that Honda was working on something in the next few weeks regarding the failure. The vehicle was not repaired. The manufacturer was contacted, but could not assist. The failure mileage was 800. The VIN was unavailable.
- Needham, MA, USA
- North Brunswick, NJ, USA