10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,518 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #25

Sep 112022

Pilot

  • miles
While driving, the transmission would not gear up to any higher gears and could only drive 40mph with 3000+ RPMS. The MIL lights showed "Check Engine, " "Emissions System Problem, " "Transmission System Problem, " and "Blind Spot Info System Problem, " all at once. When pressing the "P" button for Park, it did not always want to engage in Park. The engine would sometime stutter on acceleration. The "P" and "D" for Park and Driver on the MIL would constantly blink. This action placed the driver and occupants at risk of injury because of the stutter and slow speeds on the highway. Also, when the "Park" button did not engage, the car was at risk of rolling into person or property. Currently, service has been scheduled for the dealership to diagnose the issue. There were no warning signs prior to all of these warning lights showing up all at once.

- Rogersville, TN, USA

problem #24

Aug 232022

Pilot

  • miles
This has happened to me about 10 times in this vehicle: I am at a stoplight or stopsign and my "Idle-Stop" system in the Honda shuts down my engine and then when my foot comes off the brake it does not restart like it is supposed to leaving me stranded in the middle of traffic with a non moving vehicle. I think this is extremely dangerous and I am scared this will cause a terrible accident if not fixed. The only way the engine restarts is after about 30 seconds to a minute it finally is able to power back on. Please have Honda issue a recall for this issue.

- Chesterfield, VA, USA

problem #23

Jul 032022

Pilot

  • miles
On multiple occasions over the past month or so, my wife has experienced engine issues associated with what we believe is the Auto Start/Stop function on our 2018 Honda Pilot (Touring Edition). Upon coming to a complete stop, the Auto Stop function disables the engine. Upon releasing the brake, the system is supposed to restart the engine. However, on at least five occasions the engine has not restarted, and it has required her to turn the vehicle off and completely restart it as if starting from cold. This has occurred at stop lights, which obviously could cause safety issues/implications. On at least a couple of the occasions, she had to attempt to restart the vehicle multiple times by applying the brakes and pressing the main start/stop button). I frequently drive the vehicle and always turn off the Auto Start/Stop function. I have never run into these issues whatsoever. The vehicle is scheduled for routine maintenance at a Honda dealership in two days; the vehicle is serviced solely at this same dealership. The issue will be brought to their attention as well.

- Orange Park, FL, USA

problem #22

Jul 052022

Pilot

  • miles
When vehicle comes to a stop, vehicle start/stop feature engages, then vehicle stalls. Vehicle then indicates that it should be shifter into park before it can be re-started. This has happened numerous times. Vehicle was brought into dealer, they are aware an investigation is underway with Honda but had no known solution besides updating the main computer program. They also recommended replacing the batter which tested ok. The fact that the vehicle stalls when you come to a stop is a very big safety concern.

- Grafton, MA, USA

problem #21

Jul 042022

Pilot

  • 50,000 miles
The contact owns a 2018 Honda Pilot. The contact stated while driving in stop-and-go traffic, the vehicle would engage the engine STOP/START fuel-saving feature while stopped. The contact stated that whenever she depressed the accelerator pedal the message "Place Vehicle in Park" displayed. The contact stated that the vehicle failed to restart, with several unknown warning lights illuminated. The contact attempted to start the vehicle using the Push to Start button. The vehicle was restarted but failed to respond after shifting into drive. The vehicle was restarted several times before resuming normal operation. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The contact stated that the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

- Hampton, VA, USA

problem #20

Apr 082022

Pilot

  • miles
Transmission kind of jerks when accelerate especially when you do it nice and easy(more like fluctuating up and down) I did some research on line a lot of people having same issues on this year model vehicles

- Duncan, SC, USA

problem #19

Apr 012022

Pilot

  • 52,500 miles
The contact owns a 2018 Honda Pilot. The contact stated that while stopped at a traffic light, however, the brake pedal was not fully depressed; the contact then depressed the accelerator pedal and the vehicle stalled without warning. The contact restarted the vehicle soon after the failure and resumed normal driving. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to duplicate the failure or determine the cause of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 52,500.

- Bethel, CT, USA

problem #18

Dec 312021

Pilot

  • 80,000 miles
The contact owns a 2018 Honda Pilot. The contact stated that occasionally the vehicle would hesitate while driving. Additionally, the vehicle occasionally lost motive power and stalled without warning. The contact stated that while idle at a stop light and attempting to accelerate, the vehicle independently shifted to neutral and stalled. The contact shifted into park(P) and restarted the vehicle after several attempts. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

- Hot Springs, AR, USA

problem #17

Apr 012022

Pilot

  • miles
We bought the Honda Pilot to tow a NuCamp 2019 Tab 320 Bookdock Trailer, which has a gross dry weight of 1,848 pounds (well below the 3,500-pound Pilot published towing capacity). We tow the trailer dry, which is without water in the black, gray and fresh tanks. We do not load any items of significant weight in the trailer (two lightweight camp chairs, a 3-inch thick foam mattress topper and pillows). We have towed the trailer from Akron, Ohio, to Twentynine Palms, CA, in 2020 and to Glacier National Park, MT, in 2021. We have also towed it to several Ohio state parks. In the fall of 2021, the vehicle-??s transmission began to exhibit unusual performance that manifested itself as gear shifting hesitation in the range of 1,500 -?" 2,000 RPMs. With that issue, we took it to Great Lakes Honda which changed the transmission fluid (Great Lakes did not flush the transmission) at 28,000 miles. On April 3, 2022, the transmission hesitation began again. I took it to Apple Tree Honda in Arden, NC, (we had moved to Waynesville, NC, in late 2021) on April 5, 2022, a technician found no error codes, but performed a transmission flush and fill.. My issue with this is that the transmission fluid should not degrade in 7,000 miles of normal driving, causing transmission malfunction. The vehicle does seem capable of towing a weight near the published owner's manual maximum of 3,500 pounds. With this interval, I am concerned that the Honda stated operational guidelines are false, and the vehicle-??s transmission might continue to degrade as many other Honda Pilots-?? transmissions have as reported by many owners. The Apple Tree Honda technician who worked on the Pilot, advised me to add an auxiliary automatic transmission cooler, which is necessary if towing more than 3500 lbs. Since the April service, I have not towed the trailer. I am fearful that the transmission will fail when I am towing the trailer.

- Waynesville, NC, USA

problem #16

May 182022

Pilot

  • miles
When stopped in traffic the car will switch to neutral by itself. It will turn off and will have to be restarted. This has happened about 12 times since last July. After the first time it happened I brought the car to the dealership. They were not able to replicate the issue and it has continued since then with greater frequency. (2x last week in 3 days) This has happened when in econ mode, regular mode, right after a tune up, no pattern detected. Sometimes before it happens there would be a spluttering sound of the engine, sometimes a clicking sound, sometimes a collision warning sign flashes right before it happens, sometimes no warning- the car just shuts off and needs to be restarted. When the car is idling there are frequent reminders about pressing the break to shut off the engine. Googling this issue shows other people have the same problem with their 2018 Honda Pilots and other models as well. I believe these incidents are related to ODI Investigation PE 22-005 just opened on 06/03/22.

- Germantown, MD, USA

problem #15

Feb 142022

Pilot

  • miles
Engine misfires randomly causing car to go into limp mode. Car was unable to go pass 40 mph on while trying to merge highway. It was very dangerous and scary as cars came very close to my bumper. Honda is aware of an injector issue and has extended the warranty, but this should be a safety recall.

- Brooklyn, NY, USA

problem #14

Nov 292021

Pilot

  • 43,000 miles
The contact owns a?2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lunged forward. The contact sustained whiplash from the vehicle?lunging forward abruptly. The vehicle was taken to an independent mechanic, but the independent mechanic could not duplicate the failure. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 43,000.

- Lockport, IL, USA

problem #13

Oct 012021

Pilot

  • miles
My transmission is having problems. During acceleration the car will jolt forward, also when using the brakes. The dealer did recognize the problem but said it is not covered by warranty and that transmission needed to be flushed.. which was going to cost $500. He said had it been flushed before they may cover it, yet Honda doesn-??t recommend a flush before 45000 per my owners manual. Very dangerous.. could cause an accident with Speed going up and down at a moments notice without you doing

- Mandeville, LA, USA

problem #12

May 252021

Pilot

  • miles
While stopped at a stop light/sign the engine stalls, dies, shifts to neutral (push button shift) leaving me disabled in the middle of the road. This issue has also occurred while slowing to take a sharp corner. The engine died at approximately 25 mph while slowing for the corner. I had taken it to the dealership and they claimed they could not reproduce the problem. I took the vehicle home, then later that day I drove it approximately 17 miles to a racetrack that I work at part time. At 12:30 am, I was leaving to head home, and while idling in the parking lot, it had died yet again and took several minutes to restart. Once it did restart, I had no throttle response in park, neutral or in drive. I shut the vehicle off and restarted it with no other issues for the 17 mile trip back home. The dealership suggested that I take picture/video when it happens, which poses another safety concern to do that in the event I am driving when this event occurs. This is a severe safety concern as there is the potential for the engine to die/stall during a hard braking event in which I could lose power brakes. Only the dealership has inspected the vehicle, and the only lights that have been illuminated on the dash was the battery light and the caution light. This issue has been going on for approximately a month and a half. After completing some research, I have noticed there is a large collection of this or very similar complaints.

- Bossier City, LA, USA

problem #11

May 262021

Pilot

  • miles
There is a noticeable 'Chirp' Noise when taking curves when i slow for the curve and accelerate out of the curve. Yes, it is available to be inspected. Had this in my 2016 Honda Pilot Touring AWD and we had to replace the entire transmission due to failure with the gears. Unsure if will be a risk other than being stranded somewhere if it fails. No police. No system errors or warnings.

- Blackwell, OK, USA

problem #10

Mar 062021

Pilot

  • miles
1. when accelerating gradually on the 2018 Honda Pilot touring AWD from complete stop, the car jerks hard after the car starts moving - probably from 1st to 2nd gear. The car is in automatic drive mode. 2.the 2018 Honda Pilot touring AWD turns off engine unexpectedly. When slowing down to traffic, sometimes the car turns off the engine. This is especially bad when on a uphill and in heavy traffic, causing panic. The sudden engine stops also happen occasionally when stopping to shift to reverse into my garage- this causes a dangerous situation as cars are coming and can get into T-bone collision.

- San Francisco, CA, USA

problem #9

Apr 172021

Pilot

  • miles
When accelerating from an idle position there is a 2-3 second delay. Very slow to bet moving and very dangerous in high volume traffic. The car often times jerks when I am accelerating in to a higher gear.

- Houston, TX, USA

problem #8

Apr 062021

Pilot

  • 52,000 miles
The SUV jolts and decreases speed. It takes a long time to take off again. The jolting can be strong and it has decreased on the freeway. This is not safe for a family vehicle. This has happened for a couple of months. I was told at the dealer I just needed a new battery I did change it and it still does it then I was told they found nothing.

- Moreno Valley, CA, USA

problem #7

Feb 012020

Pilot

  • 24,000 miles
First when I bought the vehicle new after one month a message popped up saying 'transmission problem' on the dashboard and the car only had 2,000 miles on it. I took the car to Honda dealer. They didn't do anything and said don't know what happed and they were able to remove the message without doing any repair. Now the 2018 Honda Pilot has 24,000 miles on it, the vehicle jerks and I felt the transmission flared and hard shift in gear 2nd to 3rd. It does not feel safe to drive the car. It keeps on jerking when you are driving at 30 miles of hour.

- Springfield, VA, USA

problem #6

Nov 022019

Pilot

  • 20,000 miles
On 11/2/19, while driving at approximately 25 mph, the vehicle showed the message "transmission problem" on the dashboard. After this message was displayed, the vehicle would only stay in first gear. I was able to safely park the vehicle in a parking lot. The vehicle was just under 16 months old and had approximately 20,000 miles on it. After turning the vehicle off and then back on, I was able to change the gears once again. I immediately called Honda roadside assistance to have the vehicle towed to the nearest Honda dealership, which was ourisman Honda in tyson's corner Virginia. I received a call from a service advisor at ourisman Honda on 11/4/19. He refused to acknowledge that there was a problem with the transmission and no repair was made. When I told him what happened, the service advisor stated that it is likely that the vehicle experienced a "computer glitch" and that simply restarting the vehicle would fix the problem if it happened in the future. I told him that it is a serious safety issue to have to restart a vehicle while driving. The transmission often exhibits a "sticky clutch", delayed gear shifting (sometimes as much as 2 seconds of delay before the gear is shifted), and often times a "clunk" is heard when the gear is changed. The problem usually occurs in early gears (3rd, 4th, and 5th gear) when I lift my foot off the accelerator at approximately the time the transmission is ready to shift to the next highest gear.

- Ashburn, VA, USA

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