As per other drivers of 2019 Pilot and Odyssey, the screens on my new 2020 vehicle have gone out, while driving, rendering it impossible to get any information about the vehicle, including speed, while the vehicle is in operation. Dashboard reboots several times while driving. Backup camera is not able to be utilized during these events. While not as dangerous, speakers emit a loud crackling noise and no entertainment or navigation systems are able to be used (including rear entertainment center).

- Lake Oswego, OR, USA

Please note: All of the problems occurred on our 2019 Pilot which we turned in as a "lemon". now we have same problems with our 2020 Pilot. Screen blacks out showing speedometer so we have no idea how fast we are driving. Gas gauge goes black so we don't know how much gas we have. Screen goes black & voice controls stop during navigation use so we get lost. Back-up/parking sensors stop working. Loud noise like sand storm on windshield can be occasional or non-stop. Entire infotainment system stops working. All of the above can be while car is in park or while driving. Pls advise if I can send you photos from my phone to the email address of an investigator.

- Fredericksburg, VA, USA

The contact owns a 2020 Honda Pilot. While driving or in park the problems could occur 5 mph or 70 mph, the speedometer, fuel gauge, odometer, radio and navigation screen turned black. The contact heard an abnormal noise and the "no audio connect" and "check tuner" warning indicators were illuminated. The vehicle was taken to pohanka Honda of fredericksburg (located at 60 S gateway dr, fredericksburg, va 22406, (540) 735-9100) where it was diagnosed with sanding wires. Fourteen miles later, the failure recurred. The manufacturer was notified of the failures. The failure mileage was 200. Consumer stated this is the same problem they were experiencing with 2019 touring Pilot and 2020 Pilot.

- Fredericksburg, VA, USA

We've had 3 Honda and have been very loyal Honda fans for, claiming to never buy another brand. We bought our Pilot brand new and loved it. We're at 3700 miles and having major electrical issues. The speakers crackle and pop loudly constantly, with the audio on or off so there's no way to get a break from it. The car will think there's going to be a collision when there's nothing in front of it. Now today, my husband did the remote start and when he got out to the vehicle, all the windows were half down and the sunroof half open! we have the warranty, I made an appointment with our dealer for service but here's the thing...after researching online I have discovered this is an ongoing issue that apparently has no solution"! this is very discouraging and disappointing. Our brand new Pilot that we loved is now a source of stress and anxiety. Honda, why continue rolling out vehicles knowing there is an issue with your infotainment system??" my love of Honda is rapidly souring.

- Bluffton, IN, USA