10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
714 miles

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« Read the previous 20 complaints

problem #2

Sep 282021

Pilot

  • miles
Incident occurred 9/28/21 4:20 - 4:30 pm PST while driving in the 3rd lane of southbound 880 Highway about 1 mile before the the exit of 16th Ave & Embarcadero in the city of Oakland. The speed that the vehicle was moving at the time of the incident was between 50 to 55 MPH. The vehicle has more than half a tank of gas and the battery has never been discharged. Also all the required vehicle inspections and services has been performed by the same service center of San Leandro Honda since acquiring the vehicle on 2/10/21 from San Leandro Honda. There are 3 occupants in the vehicle; my wife, our 5 year old child and myself (driver). Our 2021 Honda Pilot EX-L with only 9,209 miles without any accident records started to show different kinds of warning signs lighting up on the dashboard, then followed by steering and engine failure. I immediately turn on the hazard lights and pointed the vehicle towards the right shoulder of the freeway. Thank goodness that at the time of the incident the traffic is heavier and moving slower. Also other motorists are accommodating enough to let us get to the shoulder without any accidents. If it was lighter traffic at the time it could have been devasted for us. Tow truck driver Manuel Escalante that works through FSP in partnership with CHP helped us get out of the shoulder of the 880 freeway onto a safer location in the city street to await further towing assistant from my roadside service with Honda. After getting towed by another tow truck driver to San Leandro Honda on 9/28/21, my vehicle still remain there. The service department haven't provided any detail report to why the engine seized from working while we were driving in the freeway.

- San Leandro, CA, USA

problem #1

May 242021

Pilot

  • miles
We just got the car from the dealer and it is still less than 200 miles and it-??s leaking oil. There-??s oil leaks in my garage which I thought was water coming from AC. When I check the oil dip stick. It was empty.

- Pittsburg, CA, USA