10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 203 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving down interstate. Sunny day 75 degrees. Moonroof exploded.
- Webb City, MO, USA
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
- South Riding, VA, USA
The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (i.e. unable to focus on objects while changing lanes, etc.) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.
- Bethesda, MD, USA
Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.
- Easley, SC, USA
Within one week of purchase, the sideview mirrors were noted as shaking inside the housing. After a week of driving the mirrors are detaching from the housing. This has created a serious issue with visibility because of the movement but it will be worse if the mirror falls out. The Service Manager Douglas Burton and Sales Manager Craig Schwinn said that Honda "does not have a fix" for the issue. Douglas said that the mirrors should be taped down. Honda America has not responded to multiple requests for resolution.
- Gulfport, MS, USA
When using the handsfree bluetooth function, the recipient cannot hear what was spoken as it makes boisterous/ static noise. This is even severe when the heater fan is on. Both ios and android phones observe the same results. My local Honda dealer says it is the characteristic of this model, and this is not acceptable.
- Scarborough, CA, USA
Driving on 495 in Virginia North toward 66 near annandale at around 55 to 60 miles per hour on the beltway, non-toll portion, we were shocked to hear the sound of exploding glass followed by rushing air, like an open window. We looked all around the windows to see if there had been some sort of impact, but all windows including windshield were intact and free of damage. I realized from the whooshing sound that it was coming from the sunroof. The interior shade was closed at the time, but when I was able to safely stop the car, I realized that the glass had exploded upwards. Some small shards were still inside the shade as in the picture, but most appeared to have shot upward and back onto the highway. Apart from the sunroof, there were no signs of any damage or impact, and at the time that the explosion occurred, we looked all around to try and find any potential source of impact in case something had flown up from the road or fallen from above, but there was none (no debris anywhere nearby on the road, no overpasses nearby, etc.).
- Orlando, FL, USA
While driving for about an hour on the freeway the sound to my bluetooth audio quit. Then the apple carplay would not connect. When I got to the grocery store tryin to maneaver into a parking spot the backup camera did not work when I put in reverse. At first I thought I had pressed park instead of reverse but that was not the case. Not until I parked, shut the vehicle off and restarted it did everything start working properly ( at least for now). The vehicle has approximately 1500 miles on it. I have been reading about a recall on newer Pilot (Y7Y) and was wondering why my vehicle is not included since I am experiencing the same issue. I mention also that twice at about 500 miles I experienced the crackling noise in the audio that has been a problem with the 2018 and newer Pilot.
- Pinson, AL, USA
- Laurel Hill, NC, USA