On 2/16/2025, I was slowly (maybe 5mph or slower) backing out of an Electric vehicle charging stall. Rain was falling lightly. The AEB system activated more than five times in a span of 60 seconds. The vehicle thought there was an obstruction in my path, even though there was no vehicle behind me or in front of me. There was a vehicle that was parked in the other stall charging.

- Martinsburg, WV, USA

On [XXX], I leased a Honda Prologue from Honda Carland in Roswell, GA. Within a week, the vehicle displayed multiple braking system failure warnings, including -??Braking system failure, -?? -??Service Stabilitrak, -?? and -??Brake assist failure.-?? One-pedal driving also became unavailable. Upon attempting to drive, the brakes were completely unresponsive, causing the car to roll down a ramp uncontrollably before eventually stopping. Despite multiple attempts, the brakes failed entirely, making the vehicle out of my control. I immediately called Honda-??s OnSite service, and the car was towed back to the dealership. The dealership initially diagnosed the issue as a loose connector that was allegedly not properly attached during assembly. They assured me the vehicle was now functioning as designed. However, about a week later, the same critical brake failure occurred again. The car would not brake, forcing me to request another tow back to Honda Carland. This time, the dealership claimed the issue was due to a faulty brake master unit, which they replaced-?"a far more serious defect than initially diagnosed. Given the life-threatening nature of repeated total brake failure, I refused to drive the vehicle and attempted to return it. In researching this issue, I have found similar complaints in online searches, including the NHTSA database, suggesting that this may be a much broader issue affecting Honda Prologue vehicles manufactured in 2024. This is not a minor issue-?"it is a safety hazard that puts my life and the lives of others at risk. I am not willing to drive this defective vehicle, and I urge the NHTSA to investigate this matter immediately to ensure that no other driver is put in danger due to brake system defects in the Honda Prologue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alpharetta, GA, USA

Pulled out of our driveway and received a message that "AWD Temporarily Unavailable". This message did not indicate that this fault disables one-pedal driving. Upon reaching the end of my street at the stop sign, I gently let my foot off the accelerator expecting the car to slow down as it should when using one-pedal driving. Instead the car continued to move forward and I almost went through a stop sign into a busy road where I would have for sure gotten into a bad accident. Not informing the driver that this fault also disables one-pedal driving is extremely hazardous.

- Darien, CT, USA

I have encountered recurring problems with the vehicle's automatic braking system, as well as issues with the Honda Prologue app, both of which I believe compromise the vehicle's safety and performance.-??The vehicle's automatic braking system appears to be malfunctioning, as it has activated unexpectedly on multiple occasions, leading to near-miss accidents. At least three occasions, the vehicle-??s brakes have engaged without cause, even in situations where there is no obstruction or -??phantom-?? vehicle detected. This automatic braking has not only been inappropriate but also posed a significant safety risk to both myself and other road users. Additionally, the reverse braking system exhibits similar issues, activating without cause. Despite the alerts being on and the brakes not being engaged, the system-??s warning signals still activate, leading to further confusion and potential danger. I have consulted with both the dealership and the Honda Prologue forum, and it has been confirmed that this is an ongoing issue. The dealership has indicated that they have no immediate workaround or solution. The only remedy has been to disable these safety features entirely, which negates the very purpose of having them. -??The Honda Prologue app, which is intended to provide critical vehicle information and allow remote monitoring and control, is also malfunctioning. I have been in communication with Honda for over two months regarding these issues, but unfortunately, no viable solution has been provided. The app is essential for monitoring vehicle functions such as theft prevention, charging status, and temperature control, all of which are key safety and convenience features. In particular, I am concerned about my ability to monitor the vehicle-??s charging especially given the increasing number of incidents involving electric vehicles catching fire during or after charging. Proper monitoring of charging status is crucial to avoid potential overcharging and battery degradation.

- Farmers Branch, TX, USA

On several occasions while in reverse the car braked hard and violently for no reason. This caused a sudden jolt to me and the passengers endangering our safety. Also, this condition can cause an accident if I-??m trying to back up to avoid a collision and the emergency braking system does not allow me to do such. The vehicle has not been inspected by anyone else and no warning lamps messages or other symptoms of the problem appeared prior to the incidents. This condition first occurred with about 300 miles on the vehicle.

- Sandwich , MA, USA

Unknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed halfway through the lane.

- Anaheim, CA, USA

When the vehicle is in reverse, the safety feature that is supposed to prevent you from hitting something mistakenly goes off when there is nothing there. It seizes the car and immediately causes the brakes to go off. The car will feel like it got in a crash. There is no way to un-release it and there is no way to change the settings to prevent it. It is a great safety feature that could really protect me from getting into a crash. But instead at least once or twice a week it simply prevents me from backing out of my driveway in the morning to go to work. Delaying me by 1-2 minutes every day. Very annoying.

- Middletown, Ri, 02842, RI, USA

Suspension Related Issue: CV Axel Joints causing clicking, which is the most common issue among users of this car. Apparently the Driveshaft needs to get replaced as well. I got the right side done as the car was pulling to the right before the replacement, but the other part is on back order with no ETA. Been driving this way since October 2024. So I will believe for now that it's safe to drive the car as per dealer's recommendation to do so. Braking: The One Pedal feature turns off at random when starting the Car. Almost got into an accident not knowing it was off. Dealer cannot replicate the issue, but it happens to me randomly. It's to the point I have to check that first before operating the vehicle. Could be the memory of the vehicle not retaining the settings. Blind Spot Warning: The sound notification has recently turned off and is no longer working. Needs to be inspected by Dealer. Off-topic: Some Dealers only have 1 certified technician to work on the car. You're at the mercy of their availability when something needs to get fixed.

- Central Islip, NY, USA

Car will randomly stop while in reverse. This would happen even without obstructions or other vehicles in view. This happens at least every few days. I made sure to keep the camera free from debris and dry. The parking break will also enable as soon as it brakes.

- Sugar Hill, GA, USA

The car had an error with a front safety camera, the car stopped in the middle of an intersection and I had to coast into the nearest parking lot. The error cleared it self but Honda was of no help. The dealers do not know how to fix the cars.

- Suffern, NY, USA

On a cold day the vehicle's baking system failed. It was would not move more than 62MPH and would not function. When dealer was contacted no assistance was given until Honda Corporation got involved. The problem cleared up on its own and I was advised that it should be fine at this point.

- Suffern, NY, USA

Whenever it gets cold, the car will being to experience brake systems failure, it was suddenly only go 62MPH. On this particular occasion, the car died in the middle of the street, thus blocking the street and causing a police response. Contacted Honda Support and they advised it would be up to 2 hours to get it towed out of there. Police called their own tow truck, the tow trucks had issues with it not going into Transport Mode and stuck parking break. It was brought to the dealer for repair. I believe the car is not safe because there has been several failures of this nature during the cold and other general system failures that appear to be computer related. More than likely police information item is on file.

- Suffern, NY, USA

When I was backing out of a parking spot the rear collision detection went off without any obstructions behind me. Although I was safe this could of caused bigger issues.

- North East , MD, USA

While backing up the car will slam on the brakes for no reason. It has done this twice with nothing behind me. Scary when you think you have got something.

- Charlotte, NC, USA

Took delivery of vehicle 11/19/24. Had the vehicle 10 days. Let another vehicle out of the driveway & upon pulling back in got "brake system failure" alert and the car would not stop rolling not matter how hard I hit the brake. I had to push the brake button. The "one pedal driving unavailable" alert also came on. Towed to dealership same day(11/29/24). They tell me it's a software update, but their system won't connect to the car because they need a software update. Finally get the vehicle back on 12/11/24. FOUR DAYS LATER & the same problem again. Brake system failure, one pedal driving & service stabilitrak alerts come on while going to leave my house. Towed again the next morning(12/16/24). Brake booster ordered 12/17 with no ETA. 2 days go by with no communication from them. I ask what's up. Still no ETA. I mention lawyer on Monday the 22nd & wow my part is there on Tuesday! Tells me car will be fixed by 12/27. That day comes only for them to tell me their system isn't working again to program the car. I file a case with Honda. I hear nothing from the dealership again until 1/8/25. I filed lemon law on 1/7. I hear nothing from service again until 1/13 just more excuses & about engineers coming to look at the car and ordering a new module. Get another message from them today that the car can be picked up(1/17/25). I cannot wait to get rid of this vehicle. I do not feel safe driving it anymore especially with 2 children. Luckily I was not on a highway or far from home when these brake failures occurred.

- Roselle Park, NJ, USA

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

- Puyallup, WA, USA

Brake system failure happened the day after I bought the vehicle and the dealer found no issues or errors than another brake failure occurred in one week. This could have caused a major accident to a point where my safety is in fear

- Cedar Lake, IN, USA

When turning the vehicle on, it sometimes displays an error in the instrument panel of the-??Brake system failure 43 MPH Top Speed-?? When this error is present, the vehicle has almost no braking capability. One pedal braking is also disabled when this happens. So the only way to stop the car is to mash the brake pedal to the floor like your life depends on it. Turning the vehicle off for 5 minutes and turning it back on seems to clear the issue.

- Lutz, FL, USA

Brakes activated in an unwarranted situation. Suddenly stopping in the middle of traffic.

- Gainesville, FL, USA

Sensors cause unnecessary braking when going in reverse. Happen in rainy conditions.

- Teaneck, NJ, USA