10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Within two weeks of purchase from dealer, the car began having warning lights -??service high voltage system-??,-??acceleration reduced-??, -??service vehicle soon-??. Additionally this electric car would not allow me to charge the battery once these warning lights were displayed. Car has been towed to dealer for repair. Several attempts have been made to get update on repair time and my inquiries have not been responded to. I-??m now stuck paying for a car that is less than two weeks old with less than 1,000 miles on it. All I have been told is that a call was made to the OEM based on the error codes that were read by the dealers system on intake. They aren-??t telling me anything in terms of what the issue is, what the OEM fix is or a time of repair. The US govt NEEDS to be investigating Honda for consumer fraud related to this vehicle as I-??ve now learned that I-??m not alone and there are now numerous online forums describing the same situation I-??m in presently. It-??s immoral to sell a $60,000 car with a known fault and not disclose these faults prior to purchase. I would have never purchased this car had I known ahead of time that there were significant known issues that could render the vehicle inoperable within weeks of purchase.
- Wexford, PA, USA
For the second time in 7 months since I-??ve owned the car, I need to get it serviced for an error on the panel names -??System Voltage Error-??. As a result, the car can-??t be charged (EV), the heating doesn-??t work in the middle of winter, and acceleration is reduced.
- Middle Village, NY, USA
Car makes loud knocking sound when turning, especially when cold. Started almost immediately after taking delivery. Happens every time drive car and is getting worse. Available to inspect. Safety risk if drive axle snaps. Not inspected by anyone, but a known issue in owners' forums and among dealer service departments: [XXX] No warnings or codes thrown. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Portland, OR, USA
Adaptive Cruise Control and Lane Keeping Assistance was unavailable more than 4 times in one month. Got a propulsion waning light 3 times. On the third time, the dealer ordered a new EV Battery for my Prologue
- Houston, TX, USA
The car reduced speed, shut down heat and an error code for high voltage issue appeared. The car was in the shop for 3.5 weeks while Honda misdiagnosed issue then repaired cooling issue on battery
- Naperville , IL, USA

- Manassas, VA, USA