10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,025 miles

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« Read the previous 20 complaints

problem #2

Dec 192017

Ridgeline

  • 1,500 miles
New 2017 Honda Ridgeline truck when put in reverse from drive (stop position) the vehicle would go forward not backwards. After one month the transmission failure light came on and Honda dealership replaced the entire transmission. They replaced the entire transmission with a remanufactured transmission. The day after transmission replacement the shift position shifter on the remanufactured transmission switch went bad and was replaced. The vehicle continues to downshift oddly when foot is taken off accelerator. This is with the replaced remanufactured transmission on my 4 month old vehicle. This vehicle does not drive like a normal new car. The vehicle also has a very loud wind noise coming from both driver and passenger door when driving at a high rate/freeway. Dealership says no problems exist if a light does not come on to say failure then everything is ok. The dealerships do not completely document what the problems are when you take it in for repairs. No consolidation of information from Honda to report problems from multiple consumers. I have spent hours/days at the dealership regarding this new vehicle and the problems have not been resolved. I have numerous repair orders, E-mails, letters available upon request. Thank you.

- Fullerton, CA, USA

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problem #1

Aug 222017

Ridgeline

  • 4,181 miles
On 8/22/17 I brought my Ridgeline to apple Honda in riverhead NY due several warning lights being activated. The activated warning lights are as follows: Collision mitigation, road departure mitigation, blind spot info system, adaptive cruise control, lane keeping assist, power steering system, vehicle stability assist, hill start assist, trailer stability assist. After a query of your database I found that similar problems have been reported and as a result of this the following NHTSA campaign number 16V888000 was generated. My concern is apple Honda is under reporting and or not report these incident as required. In my situation I was told my problem was a direct result of a missing fuse C-28. When researched this fuse is referenced to option. My problem lays at the missing fuse. Fuses just dont go missing. And as per my conversation with the Honda service rep alex costa tag # 765 if this fuse was missing the vehicle wouldn't operate. Again my primary concern is the mislabling of this recall as a missing fuse.

- Elmont, NY, USA

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