10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,273 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
At the precise moment the odometer hit 12000 miles, the vehicle lost power, all the warning lights lit up and rolling list of problems, involving, hill control, power steering, etc.. came on. Even after shutting it off and turning it back on multiple times the condition did not change. Honda had it towed to the dealer. After a day they could not find the problem except to say it was a low voltage issue.. seemed to coincidental that it happened at exactly 12000 miles and I stated as much. They reset everything and it has been ok for last 150 miles.
- Camarillo, CA, USA
The contact owned a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked, it caught on fire. The fire department extinguished the fire and a fire report was filed. The vehicle was destroyed and towed to an insurance tow lot. The contact called friendship Honda at (828) 264-6006 (located at 1440 blowing rock rd, boone, nc 28607) and jenkins Honda of leesburg (located at 8865 us-441, leesburg, fl 34788, (352) 815-2482), but no assistance was offered. The vehicle was not diagnosed. The manufacturer was notified of the failure and opened case number: 09006658. The approximate failure mileage was 21,000. The VIN was not available.
- Zellwood, FL, USA
New 2017 Honda Ridgeline truck when put in reverse from drive (stop position) the vehicle would go forward not backwards. After one month the transmission failure light came on and Honda dealership replaced the entire transmission. They replaced the entire transmission with a remanufactured transmission. The day after transmission replacement the shift position shifter on the remanufactured transmission switch went bad and was replaced. The vehicle continues to downshift oddly when foot is taken off accelerator. This is with the replaced remanufactured transmission on my 4 month old vehicle. This vehicle does not drive like a normal new car. The vehicle also has a very loud wind noise coming from both driver and passenger door when driving at a high rate/freeway. Dealership says no problems exist if a light does not come on to say failure then everything is ok. The dealerships do not completely document what the problems are when you take it in for repairs. No consolidation of information from Honda to report problems from multiple consumers. I have spent hours/days at the dealership regarding this new vehicle and the problems have not been resolved. I have numerous repair orders, E-mails, letters available upon request. Thank you.
- Fullerton, CA, USA
- Northridge, CA, USA