8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,146 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #4

Apr 092021

Ridgeline

  • miles
Backup camera which is a mandatory saftey feature stopped working. Wiring harness where it enters the tailgate was pinched and wires severed. This was fixed under warranty. Dealer stated there is a technical bulletin to route the wiring harness differently to minimize this issue. There are plenty of complaints on the Honda Ridgeline forums of backup cameras failing due to wiring harness issue. Please investigate as I believe Honda should be offering an extended warranty on the wiring harness as this is a mandatory safety feature that is not reliable.

- Ankeny, IA, USA

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problem #3

Apr 012021

Ridgeline

  • 39,000 miles
Wire harness to backup camera is faulty causing camera screen failure to detect persons or objects.

- West Seneca, NY, USA

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problem #2

Dec 052020

Ridgeline

  • 26,000 miles
While driving info management system stops working, freezes then goes blank. Lose all digital indications on drivers display and nav cues. Would briefly flash every few seconds as though it was trying to restart. Has done this twice now in a new truck of only 26K miles. This occurred in motion and persisted until the vehicle was turned off and restarted. Dealer says without a 'code' they cannot do anything. Extremely dangerous loss of info while driving.

- San Antonio, TX, USA

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problem #1

Aug 312020

Ridgeline

  • 10,500 miles
On 8/24/20 I heard a clicking noise in my steering wheel when turning at low speeds or parking. I didn't think much of it until seeing that many Honda have this issue. The issue seemed lined to the clock spring. I made an appointment at joe morgan Honda in monroe, oh on 8/29/20 for 8/31/20. Joe morgan Honda confirmed that the issue was the clock spring aka cable reel. The invoice is attached. Joe morgan Honda explained that if I had let the issue go longer, the noise would have gotten worse. Eventually the steering wheel buttons and horn would lose power, as well as the steering wheel air bag. This is where the major safety issue comes into play. Joe morgan Honda contacted the tech line upon confirming the issue. This has happened, and is happening on other Ridgelines. Honda is telling customers this is normal. Loss of power to the air bag would cause it not to deploy in the event of an emergency. I have video of the clicking noise prior to the repair. I have also opened a case with Honda customer service.

- Cincinnati, OH, USA

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