8.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,696 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
With normal use of the dual action tailgate, the wiring harness for the backup camera becomes pinched repeatedly causing the jackets around the wires, the wires and the wire protection to break, resulting in the backup camera being inoperable. This seems to happen just outside of the warranty and requires that the wires are cut and new wire soldered in or complete replacement of the wiring harness from the tailgate to the cab.
- Bridgeton, NJ, USA
The backup camera has failed. The issue is wear and tear of an exposed portion of the wiring harness at the left tailgate hinge. The plastic housing containing the wires is exposed, breaks open, and exposing the wires supplying power to the camera and possibly other items. These wires continue to flex and eventually break. This is important because backup cameras are now part of he vehicles safety system. Failure causes the vehicle to become more unsafe. I believe that there should be a recall to inspect the wiring harness and replace if deemed defective.
- Cumberland, RI, USA
Vehicle had had a rodent due to the wires long story short through the next day I got a light and things were not driving right and I got it to the dealer thank God. Cost me roughly 250 to 300 to have it repaired on my own dime because they said a rodent chewed The wire. I see and hear from other Honda owners that is a major problem with soy based wires. I do not consider an animal a natural act. It's a pest therefore you child-proof that you do not leave wires on the bottom open to areas that a animal can get to The chew. I feel Honda should be looked at since they know of this problem they saw hot and deterrent capacity type tape to deter rodents. How do I not know one of those components is not going to be something that is life limb or eyesight next time and that one next little wire that that road and choose to is going to cause an accident? Please address thank you.
- Brooksville, KY, USA
Backup camera which is a mandatory saftey feature stopped working. Wiring harness where it enters the tailgate was pinched and wires severed. This was fixed under warranty. Dealer stated there is a technical bulletin to route the wiring harness differently to minimize this issue. There are plenty of complaints on the Honda Ridgeline forums of backup cameras failing due to wiring harness issue. Please investigate as I believe Honda should be offering an extended warranty on the wiring harness as this is a mandatory safety feature that is not reliable.
- Ankeny, IA, USA
Wire harness to backup camera is faulty causing camera screen failure to detect persons or objects.
- West Seneca, NY, USA
While driving info management system stops working, freezes then goes blank. Lose all digital indications on drivers display and nav cues. Would briefly flash every few seconds as though it was trying to restart. Has done this twice now in a new truck of only 26K miles. This occurred in motion and persisted until the vehicle was turned off and restarted. Dealer says without a 'code' they cannot do anything. Extremely dangerous loss of info while driving.
- San Antonio, TX, USA
On 8/24/20 I heard a clicking noise in my steering wheel when turning at low speeds or parking. I didn't think much of it until seeing that many Honda have this issue. The issue seemed lined to the clock spring. I made an appointment at joe morgan Honda in monroe, oh on 8/29/20 for 8/31/20. Joe morgan Honda confirmed that the issue was the clock spring aka cable reel. The invoice is attached. Joe morgan Honda explained that if I had let the issue go longer, the noise would have gotten worse. Eventually the steering wheel buttons and horn would lose power, as well as the steering wheel air bag. This is where the major safety issue comes into play. Joe morgan Honda contacted the tech line upon confirming the issue. This has happened, and is happening on other Ridgelines. Honda is telling customers this is normal. Loss of power to the air bag would cause it not to deploy in the event of an emergency. I have video of the clicking noise prior to the repair. I have also opened a case with Honda customer service.
- Cincinnati, OH, USA
- Novi, MI, USA