today my steering wheel was very "loose" to the touch. in other words it was far easier to turn the steering wheel than usual. it seemed that i was required to turn the steering wheel much more than usual to even make the simpliest of turns. i recently had air conditioning work done by a local auto shop. it seems very coincidental that all of a sudden my steering mechanism is working so poorly that my life may be in danger.

- Lombard, IL, USA

The contact owns a 2009 Hyundai Elantra. The contact had taken the vehicle to a dealer to have her A/C unit serviced; but upon return of the vehicle, the contact stated that her EPS(Electronic Power Steering) warning light had illuminated on the instrument panel. The contact stated that her steering wheel would jerk upon turning the steering wheel in either direction. The dealer was notified of the matter and informed her that the warning light was illuminated prior to service. The contact contested that claim and stated that she would have brought the warning light to their attention if the light had illuminated prior to service. The manufacturer was notified of the matter and gave the contact a case number. The contact was also notified that her vehicle was placed under NHTSA Campaign Number: 15V100000(Steering) back in 2015; however, the recall was serviced that same year. The vehicle had yet to be repaired. The failure mileage was approximately 37,000.

- Brooklyn, NY, USA

The contact owns a 2009 Hyundai Elantra. The contact stated while driving 35 mph, the vehicle lost power steering assist and it became difficult to steer the vehicle. The contact stated that the EPS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the power steering needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and declined to offer any additional assistance. The failure mileage was approximately 34,900.

- Hopewell Junction, NY, USA

The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at various speeds, the steering wheel became inoperable. The vehcile was restarted and worked as designed. The eps warning light was illuminated. The vehicle was taken to checkered flag Hyundai world (3700 sentara way, Virginia beach, va 23452, (757)497-7777) however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 87,724.

- Norfolk, VA, USA

While driving on the road, completely lost power steering. Tried to turn down the street where I live and almost didn't make the turn. The eps light is on and will not go off, there is no power steering. I let the car sit in the driveway over the weekend, started it up and there is still no power steering.

- Ormond Beach, FL, USA

Power steering keeps turning off even when the car is running in park. Have to keep pulling over to turn car off to reset it. I travel major highway on a daily basis and fear I will cause an accident due to steering locking up.

- Forty Fort, PA, USA

Steering wheel is clunking and the eps light is constantly on. It initially blinks when vehicle is turned on and then stays on shortly after. There have been many other recalls regarding steering wheel eps related faults and the steering suddenly stiffening up, causing loss of control on the vehicle either on local roadways or even on the highways (not only on the Elantra, but also on sonata models from this manufacturer.)

- Santa Fe Springs, CA, USA

When driving the vehicle the power steering suddenly turns and stays off until the car is turned off and is allowed to sit for a while (hour or more). This may put me in danger. It has happened a number of times. If I am turning or driving on a curve (highway of city street) the steering wheel will suddenly want to go straight. It seems to be a common problem with the car. I was told by the dealership that the steering angle sensor built into the eps column assembly is at fault and to fix it the whole column needs to be replaced.

- North Kansas City, MO, USA

The contact owns a 2009 Hyundai Elantra. The contact stated that the steering wheel made a clunking noise while driving and while stopped at a traffic light. There was no warning light illuminated. The vehicle was taken to ebersole Hyundai (2101 cumberland St, lebanon, pa 17042) and was informed that the gear coupling needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Lebanon, PA, USA

09' Elantra gls approx. 66K miles 6/18/2020. I lost power steering and the eps light came on while accelerating through a light that had just turned green. Ever since then I randomly loose power steering and the eps light comes on. I've lost power steering while driving, right after shifting into gear (reverse and drive), and after I start to accelerate from a stopped position. There does not seem to be a pattern. The weather has been in the 70S/80S. Vehicle is all stock, fairly low mileage and has undergone routine maintenance. The previous owner reported this same issue at 35K miles which Hyundai fixed by adjusting the steering angle sensor. That wasn't a permanent fix, as im learning the best permanent fix is to replace the whole steering column.

- Fairfield, CT, USA

The car's key pulls out of the ignition when the gear is still in drive position, while the engine is on or off mode. This creates a safety issue, if unintentionally the driver turns off the engine and pulls out the key off the ignition, while the gear is still on drive position. This can make the car moves while unattended. Also, I had an incident where the key fell off the ignition while driving the vehicle. The vehicle is Hyundai Elantra 2009 with 78,051 miles.

- Queen Creek, AZ, USA

The contact owns a 2009 Hyundai Elantra. The contact stated that while driving at 35 mph, the steering wheel ceased without warning. The contact managed to veer to the shoulder of the road turn the vehicle off and back on as the eps warning light illuminated. The vehicle was taken to (myrtle beach Hyundai 1887 us-501, myrtle beach, SC 29577 (843) 626-3657) where it was diagnosed and determined that the electric power steering (eps) needed to be replaced. The dealer recalibrated power steering module however the failure recurred. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 77,300.

- Surfside Beach, SC, USA

It happened twice : around June 2018, and today 12/20/2019. Today, while driving at normal speed at 40 miles/hr in a city road, suddenly the eps warning light is illuminated, then the steering wheel was locked up. I almost got hit by other cars. Luckily I managed to go to the side road, turned off the car and turned on again, then the the car was working normally. Back in 2018, this eps warning light happened, same thing. Steering wheel was locked, restarted then the car working fine, I thought it was a battery then I changed it and I thought may be the battery caused it.

- Houston, TX, USA

Lost power steering. First time it was reset. This time I am informed it needs steering column. Cost of $2700 car was parked in driveway.

- Kingston, MA, USA

Steering wheel function is strained and a clicking noise of the steering wheel while the car is in motion on turns. NHTSA records steering electric power assist system recall no 15V100000 but the Hyundai claims no recall

- Brooklyn, NY, USA

Steering column problem started 2 weeks ago. Every time that you steer or move the steering wheel a knocking sound resonates from the power steering column. I have checked if I was having a problem with the tie rod ends but both are fine. I trace back the problem going from the firewall heading towards up and I have isolated the sound coming form the electronic power steering (eps) motor just right above the universal joint. The steering once seize to operate when park but I have not duplicated it yet since that incidence. No codes have reflected on the dashboard. This is a vehicle being driven by a senior adult woman.

- Simi Valley, CA, USA

While the vehicle was in motion the power steering failed. The eps light turned on and the steering wheel became difficult to turn. The mechanic I took it to said the power steering motor failed and that the entire unit needs to be replaced.

- New Hope, PA, USA

My eps warning light came on one day and it hasn't turned off ever since. Several times while driving the power steering has turned off and I've had to pull over and restart the car to fix it. The steering wheel also makes a clunking sound when I turn it left and right.

- Gladstone, OR, USA

Power steering will fail, eps light comes on. This started at about 90,000 miles. Turn off car and turn back on, it works fine.

- Parkville, MD, USA

When driving the vehicle, the eps light would arbitrarily turn on and go away when the ignition key is cycled off and back on. When the light comes on, it immediately becomes difficult to steer. The car reverts to manual steering mode and requires significant amount of effort to control. We have had the eps light turn on multiple times without warning while driving and putting us in dangerous, unsafe conditions on the road. Recently, the eps light is staying on and not going away. We visited the local dealer to report this issue and their diagnosis resulted in error codes related to the steering angle sensor-electrical, torque sensor main signal fault, ECU (brake system) hardware error, can time-out ems, and motor. When asked, they were not willing to perform an evaluation as per the technical service bulletin. They recalibrated the steering angle sensor and stated that if the problem reoccurs, we would need to return to the dealership to replace the steering column (part number 56310-2H250 AS1) and pay full cost of repair (part and labor). This part number is listed as a replaceable item per the technical service bulletin. Please note that the dealership performed an eps S/w chk/ECU upgrade in 2015 when no issues were present and refuse to further assist when the issue is present when the recall campaign information letter in March 2015 clearly states that the final remedy has not been developed at this time. The diagnosis shows that a faulty part was installed by the car manufacturer, as stated in the recall, and the dealership is refusing to address the actual issue. Instead of solving the problem, they insist that we drive this potentially unsafe vehicle until the issue reoccurs. This is a safety related concern as there is no warning to when this issue will occur. Their recall notice states that the eps problems could result in an increased risk of a crash.

- Whippany, NJ, USA