Flex coupling in steering column has come apart.

- Jacksonville, FL, USA

I'm requesting NHTSA to investigate failures of several systems of Hyundai Elantra 2010: Simultaneously failed/unresponsive braking, lurching/acceleration despite trying to push brake pedal, &failed power steering causing unsafe situation and accident in which air bags also failed to deploy despite 2 impacts to front end but form only allowed 3 parts of car affected. My husband pulled out of our garage front first @approx. 1-2 mph. When he tried to brake at end of driveway/check for oncoming traffic before entering road to park in front of our house. Brakes &power steering failed simultaneously as car lurched/accelerated forward. Car hit a van driving by &our vehicle bounced back into pole which sent car on sidewalk. Car continued to accelerate/lurch forward on sidewalk despite his foot on brakes. He continued to try to brake &steer but neither worked. Car hit neighbors wall/garage &car stopped. Just missed hitting a parent/child walking by. Air bags didn't deploy during either impact police came after accident. Didn't fill out report bc at time he he felt ok except for shaken up. He was in shock &does have pain& loss of mobility to neck/back. He's seeking treatment. It was in front of our house and a clear/dry day. No floor mats/anything were stuck under either pedal. No aftermarket parts used on car. Hyundai only place to service/repair car up til vehicle was transferred on 1/15/2018. Hyundai dealer laguna niguel, ca/16/13 stop-lamp switch replaced part 93810-3K000 switch assembly stop/12/13 w*08hyz10 campaign 110 stoplamp switch replacement/13/2017 campaign 127 eps system sw update/rep (tsb#15-01-018-1) 51C013R0 eps upgrade to rom# 4hdasg02 only other servicing were unrelated like oil changes and air filters. The vehicle was totaled &insurance towed to a lot. We requested that they investigate but they said they don't. please formally investigate.

- San Francisco, CA, USA

Probably was a recall ? I bought my car as it was a repo. And had been setting on the lot for a long time..I traded for it and since it didn't have but 32,000 miles I got it as a new car with full warranty... I have had several recalls fixed..just very recently I noticed the steering made a clicking noise, and the steering has a lot of free play in it..I still owe $2,385.17 dollars on it..so far it has given me good service..but 8 months ago the driver side window fell and would not go up or down...now this steeringmy problem is my great concern.over this problem..I am a retired, disable widow living alone..I totally depend on my car to get me to my drs, pharmacy, and grocery store..I have no one to call on to help me.. my nerves are not good and now I owe this money, and I live on only ss retirement check..nothing else..I was told there were problems with these cars on the steering..I never did get any kind of recall notice..right now I am in a bad bind..I am very scared at my age and health to drive this care I still owe on... I am afraid if I am driving down the road and the steering totally breaks I know I will panic.and I have a lot of heart trouble issues.. I feel it would case me loose control of it and kill me and others on the road.. please help me...this happens when I start the car and continues until I get to where I am going..any time the engine is running it feels jerkey, you feel it when to turn the steering at all even driving and turning a curve...

- Morganton, NC, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while driving approximately 45 mph attempted to make a left turn, the steering wheel became very hard. The electronic power steering (eps) illuminated. The vehicle was driven to the dealer tamiami Hyundai (6780 airport pulling road, naples, fl 34109) where they determined that the electronic power steering failed and needed replacement. The manufacturer was notified of the failure. But the vehicle was over the allowed mileage to get repaired under NHTSA campaign number: 15V100000 (steering). The vehicle was not repaired. The approximate failure mileage was 131,000.

- Naples, FL, USA

The contact owns a 2010 Hyundai Elantra. While driving approximately 40 mph, the power steering assist suddenly malfunctioned and the driver was unable to turn the steering wheel. As a result, the contact's vehicle rear ended a second vehicle before crashing into a utility pole. The air bags did not deploy. The driver sustained chest and neck injuries and the front passenger sustained injuries to the right hand and head. Medical attention was received. A police report was filed. The vehicle was towed to the contact's home. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 180,000.

- Las Vegas, NV, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the electric power steering warning indicator illuminated. The vehicle was taken to an independent mechanic and the contact was informed to call the manufacturer. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 15,200.

- Delray Beach, FL, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the coupling on the steering failed, which caused the steering wheel to make a clicking noise every time it was turned. The dealer (eddie tourelle's northpark Hyundai, 953 us-190, covington, la 70433) stated that the vehicle was not included in any open recalls. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was 130,000.

- Mandavile, LA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V100000 (steering). While driving at unknown speeds and making turns, the steering wheel pulled to the center. The vehicle was taken to the local dealer (specks Hyundai of tri cities, 002 N 28th ave, pasco, wa 99301, (509) 542-0234) where it was diagnosed that the steering shaft needed to be adjusted, the steering module needed to be reflashed, and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that there was no steering failure prior to the recall repair. The failure mileage was 95,000.

- Walla Walla, WA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the electric power steering warning indicator illuminated. In addition, the steering assist failed and caused the steering wheel to seize when turned in either direction. The dealer (murfreesboro Hyundai, 2203 nw broad St, murfreesboro, tn 37129, 1-615-713-1532) was notified, but the vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V100000 (steering) although the failure was identical. The manufacturer was notified. The failure mileage was not available.

- Murfreesboro, TN, USA

With only 44, 434 miles on the car, the steering column had to be replaced. While driving I noticed extreme play in the steering wheel and a noise when it reached the end of a full turn; my mechanic examined it and found a coupling in the column was broken and lubricant was oozing out. He replaced the steering column.

- Villas, NJ, USA

I noticed there was a recall back about the time I purchased my car in 2016 there was a recall on the power steering. I was never notified by the dealership there was a recall on this part of my car. I'm having issues with the eps light coming on. This started 4 days ago. Please help. Thank you.

- Umatilla, FL, USA

My car has a problem with electric power assist system, the same as in recall 15V100000. But my vechile was not included.

- Louisville, KY, USA

Recall steering is clicking and control of car is hard during low speed and high speed

- West Palm Beach, FL, USA

Steering column shakes bad....while in motion...city street and highway

- Snelleville, GA, USA

59,600 miles in car. Parked car for night, next morning turned vehicle on and eps and ESC off lights were on. Vehicle had no power steering and was hard to turn if not moving. Recall on eps software was done 11 months ago. Took to dealership where problems were diagnosed as bad sensors. That's not bad until they tell you sensors themselves cannot be replaced and you need to have a complete new steering column installed at $2,500. Yes the car is 8 years old, but only 59,600 miles. Looking at complaints, this is a problem Hyundai should address.

- Bakersfield, CA, USA

The contact owns a 2010 Hyundai Elantra. While driving various speeds, the steering coupler clicked and hesitated to turn. In addition, the steering wheel made a clunking noise while turning. South bay Hyundai (20433 hawthorne blvd, torrance, California 90503) diagnosed that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

- Long Beach, CA, USA

Had been driving to store and when I started it up again the eps light was red.

- Vero Beach, FL, USA

Rubber coupling failure in the motor driven power steering (mdps) assembly a $2 part with a $350 labor bill. Safety inspection station says this is a safety issue which may result in failure to pass inspection. Hyundai nevertheless maintains that it is not a safety issue (in an obvious attempt to prevent a recall). The part has failed just beyond warranty coverage. I'm soliciting guidance on how to cover repair costs for a poorly designed part that should be under recall and covered by the manufacturer. Manufacturer's link to problem: Https://autoservice.hyundaiusa.com/txx7/micrositetemplate/micrositetemplatevinvalidate/2688

- Austin, TX, USA

They recalled eps in 2015 and I wasn't notified. Now they told me it was steering column problem and wanted to charge me over $2000 for this. The dealer won't even use the existing extended warranty to fix my car. I am not the only one who has this problem and it is very annoying.

- Austin, TX, USA

2010 Elantra has 37,000 miles. I've had three episodes (one with my 16 year old granddaughter driving) where the power steering goes out while driving at slow speed on city street. No prior incident known to create the condition. Thus far, only way to fix problem is to turn car off and restart. Not very safe. Last time this happened I had struggle to drive the car into a nearby parking lot to safely turn it off and restart.

- Marion, IL, USA