The contact owns a 2012 Hyundai Elantra. The contact stated that his steering wheel started to peel at approximately 5,000 miles. The vehicle was taken to the dealer. After diagnosis, they advised him that it was due to him wearing certain lotions, etc. The vehicle was replaced with a new steering wheel. The failure recurred another 5,000 miles later. The vehicle was taken back to the dealer and pictures were taken so that it would be sent to the headquarters. The failure mileage was approximately 5,000. The current mileage was approximately 10,000.

- Sacramento, CA, USA

I bought a brand new 2012 Hyundai Elantra on Feb. 10, 2012. Within several weeks I noticed the gas disappearing so quickly so I began filling the tank and taking pictures. I bought this particular vehicle due to the fact it advertised 40 mi. Gal on highway and 29 city. I took it to the dealership, I was told to fill car and reset trip and drive on highway. I did as they said on several occasions before going back. The trip continued to read 18 mph and approximately (as low as 10.9 and as high as 24.8 mpg) one of the mechanics (I guess he was a mechanic) took it for a ride, I waited; he was gone an hour. When he got back he said he drove 47 miles and got it to read 33 mpg in which he said he combined city and highway together. I have never got it to do that and I have been tracking it closely since I bought it. Also, the steering wheel squeals, I told them; they said it is nothing. The brakes (alloyed wheels) squeal after it rains, they said it is nothing. I smelled something coming from cabin filter, they said it is a big job to take apart to see what the smell is and they said they believed it is a dead animal in which I would have to pay for, I told them to forget it. They told me even though I only had about 1000 mi. On car after 3 mo. Went by they needed to change my oil so I had it changed. Everything is documented. I hope someone can help me. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Meriden, CT, USA

The contact owns a 2012 Hyundai Elantra. The contact stated that while driving approximately 65 mph, the steering wheel would constantly pull to the left abnormally. The vehicle was taken to the dealer. After diagnosis, they advised him that they were unable to diagnose the failure. The manufacturer was contacted and they referred him to another dealer. The contact stated that the vehicle was taken for repairs approximately 5 times within a one year period for the same failure. The failure mileage was approximately 5. the current mileage was approximately 11,000. Updated 11/14/12 the consumer stated that on 5/2012 the vehicle pulled hard to the left at 65mph and almost went off the road. Updated 11/19/2012

- Brick, NJ, USA

My car began pulling strongly to the left at various speeds. I contacted the dealership and arranged to have them look at it. Our dealership first suggested a roadforce balance and wheel alignment and wanted to charge us $250. Since the car had recently been to them for service including tire balancing and rotation, I pushed back and refused this suggested remedy. I had read online how people were experiencing this "pulling" problem. It does make your arms tired fighting to stay on the road. I called the dealership management and informed them of the identical complaints I was finding online. To the manager and our salesman's credit, they made the service dept look harder. A thorough inspection found that the steering "toe" was not calibrated properly. It should have been at zero (0), but instead was at +1. the service department reset the toe back to zero. Everything has been fine so far. (2 weeks.)

- Baltimore, MD, USA

The contact owns a 2012 Hyundai Elantra. The contact stated that the steering veered the vehicle toward the left while driving at various speeds. The vehicle was taken to the dealer, who stated that the steering wheel was electric and she needed to become accustomed with using it. The vehicle was not repaired. The manufacturer was notified of the failure and instructed the contact to take the vehicle to another dealer for inspection. The VIN was unknown. The failure mileage was 6,000.

- Houston, TX, USA

Purchased Elantra 3 days ago and noticed car pulling to left. On highway especially nearly went off road, veered into other lanes. Must keep constant pressure on wheel wants to pull away if hand pressure releases. Car at 200 miles went to dealer after 2 days, they acted surprised as if they never heard of it happening. Dealership looked at car (2 hours) stated they centered the steering wheel? and did an alignment. During test drive later with mechanic car veered to left constantly and nearly went off the road several times when I let go of steering wheel. Mechanic reported that car performed within standards. Have filed complaint with Hyundai, and with bernardi dealership. Car is unsafe to drive! brand new just days old. Requesting replacement of car since I have safety concerns about the vehicle.

- Mansfield, MA, USA

While driving on straight roads the vehicle veers hard towards the right. We have to fight to keep it on the road. It feels like we are driving on a slippery icy road, always steering the car back and forth in order to keep it on the road. It is physically exhausting driving this car, hanging on hard to the steering wheel to keep it out of the ditch. Dealership claims nothing is wrong with electronic steering.

- Baraboo, WI, USA

The contact owns a 2012 Hyundai Elantra. While driving approximately 30 mph, the vehicle began to shift abnormally into the left lane. The contact stated that the failure recurred when driving various speeds. The vehicle was taken to the dealer for diagnostics where the technician advised the contact that the vehicle would need a wheel alignment. The alignment was performed but the failure continued. The manufacturer was contacted and recommended that the technicians replace the rear axle. The rear axle was replaced but to no avail. The approximate failure mileage was 1,006.

- Cathedral City, CA, USA