6.9

fairly significant
Typical Repair Cost:
$310
Average Mileage:
10,750 miles
Total Complaints:
47 complaints

Most common solutions:

  1. not sure (24 reports)
  2. replaced rotors and pads (11 reports)
  3. replaced brake pads and resurfaced rotors (4 reports)
  4. resurfaced rotors (4 reports)
  5. replaced break pads (2 reports)
  6. going to the arbitration through camvap (1 reports)
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This problem may be covered under warranty. Ask your Hyundai dealer.

« Read the previous 20 complaints

problem #27

Aug 262014

Elantra GLS 1.8L 4

  • Automatic transmission
  • 18,452 miles

My 2013 Hyundai Elantra GLS with the preferred package had grinding brakes when going down hills since I purchased it bran spakin' new in Sept 2012 for more than $18,000. The grinding noise would occur sporadically and usually happened when the car was ALMOST at a complete stop going down hills on dry, even surfaces. I just thought it was the ABS until I had a friend in my car and it happened again and he said I should have it looked at. Duh. Glad I did.

The mechanics CLAIMED found no signs of premature wear or anything that would hinder performance of the brakes. Of course! No problem at all, BUT they did acknowledge one problem, a Technical Service Bulletin. The dealership knew all too well about this problem and said there was a Technical Service Bulletin (TSB 13-01-010) that there was an "updated brake pad (GREEN) (huh? green?) that is more efficient for dampening noise and vibrations " :/

It is almost like Hyundai is saying to it's customers,"Oh, you are having a problem with your brakes? Okay, now we will give you the REAL brake pads that will actually stop your car. Sorry for not giving you REAL brakes that actually WORK to STOP the car when your bought it bran new". My car only has 18,400 miles on it. They needed to turn the rotors to install the new, improved, quiet, "green" brake pads. This is annoying because now the rotors will have a shorter life.

Also annoying because one of the reasons why I chose the Elantra over the Honda Civic was because it had better disc brakes and not the standard drums on the Civic. Thank goodness I at least have heated seats to keep my sorry butt from getting too cold and keep me relaxed enough to stop thinking about being able to stop on time before hitting a dog, kid or other random obstacle which may get in my way. Have yet to see if these new, "green" brake pads fix the problem. I didn't have to pay because it was under warranty. Regardless, this is a MAJOR safety issue that should of been recalled on all 2013 Hyundai Elantras. I think Hyundai needs a few more years to bake in the oven before making more cars.

- Owen N., Renton, WA, US

problem #26

Dec 112013

Elantra GLS

  • Manual transmission
  • 32,933 miles

There was a grinding noise with the car but nothing big. This car is driven 99% of the time on the highway so the brakes are rarely used. My wife took the car in for regular service and they convinced her that a whole brake cleanup/rotation was needed costing $200.00 Needless to say, 11 months later, it's doing the same thing all over again. This is the first Hyundai I've bought, and it will be the last. You get what you pay for.

- Kevin A., Saint Lazare, QC, Canada

problem #25

Jan 082014

Elantra

  • Automatic transmission
  • 2,500 miles

click to see larger images

brakes make grinding noise brakes make grinding noise

Purchased 2013 Elantra in Oct. 2013. Contacted dealer by phone in Jan. 2014 (approx. 2500 miles) and mentioned the grinding of the brakes on the car. I was told "this is a characteristic of this model and nothing was wrong!" Called again in August of 2014 (approx. 15,500 miles) and complained again and was told the same thing. It finally got to the point where I hated to apply the brakes.

Out of desperation I purchased after market Pads ( Wagner QC1595 ) and installed them on the car. Ninety percent of the noise disappeared immediately! I contacted Hyundai and requested reimbursement for the cost of the pads and also replacement of the rotors that were likely damaged by the incorrect pad material installed at the factory. They sent me to a local dealer for a "brake inspection" to insure the car was safe. The local deal informed me the brake system comes with a 12,000 mile warranty and I would need to pay $99.00 for the "look at." They did admit they have been changing front brake parts for the same issues on this vehicle but my car now had 17,700 miles on it and was not under warranty anymore. The fact that I have been complaining since the car was only 4 months old and 2,500 miles does not count in the Hyundai world.

This problem is well documented on the Internet and Hyundai should step up to the plate and offer replacement rotors and pads to loyal customers who experience this problem. As a side note, I brought the removed pads to the dealer for inspection and they noted on the work order "Customer provided pads viewed by adviser, barely worn." The original pads had little wear on them, a sure sign of incorrect material matching between the rotors and pads.

- Kathleen T., Watervliet, NY, US

problem #24

Apr 252014

Elantra

  • Automatic transmission
  • 21,000 miles

Only 21,000 miles on the car and already the breaks are sounding/feeling grind-y. :(

- essetee, WYOMING, MI, US

problem #23

Jan 012013

Elantra

  • Automatic transmission
  • 10,000 miles

scrubbing sound coming from front tires and a grabbing feeling when stopping suddenly.

- melindaal, Satsuma, AL, US

problem #22

Dec 212013

Elantra GT GLS 1.8

  • Automatic transmission
  • 4,971 miles

My new 2013 Elantra GT GLS (9000KM) developed a grinding/grabbing noise when stopping---at first applying a little pressure to the peddle, later the noise was intermittent, sometimes happening all the time while driving, other times when coasting to a slow stop-worse (very loud) when stopping at the foot of a small hill at an intersection. Passengers in my car have said "what's wrong with you car".

I took in to the local dealer, they did a brake service N/C----noise came back after a week. Initially they said they would replace the pads if it re-occurred.Service manager refused, said it was just characteristic of the car..."the brakes are safe, the noise is just annoying". Called Hyundai Canada, they told me to take it to another dealer, same diagnosis - brakes are working and safe. I mentioned the service bulletin in the US----I was told unless Canada issues a service bulletin there is nothing they can do. I was told parts are different in the US anyway.

Hyundai Canada says that they have had no other complaints about this 'grinding noise'. Tried to speak to a supervisor and was refused.

Noise was getting worse-now April 21, 2014. I called the service manager he said to bring it in. Hyundai Canada said I would be charged if they found nothing wrong. My appointment is tomorrow 4-22-14.

However I was driving by the dealership yesterday and stopped by because the noise was consistent. Took the service manager for a ride-he heard the noise...he said that "he would see what he could do". I would like the entire braking system replaced---rotors, pads, discs-no more cleaning and turning rotors...Service Manager-still maintains it is characteristic of this model. Ceramic and metal pads.

I'll see what they come up with tomorrow...

Update from Apr 25, 2014: Dealership replaced the break pads as a good-will gesture...so far no continuous grinding-with light breaking...although a very slight grabbing when I applied more pressure.

- dogpaw, Oakville, Ontario, canada

problem #21

Mar 132014

Elantra GLS 1.8L

  • Automatic transmission
  • 3,000 miles

New car had less then a week. I hear grinding in the brakes.

- John G., Deptford, NJ, US

problem #20

Jul 052013

Elantra GLS 1.8L

  • Automatic transmission
  • 20,088 miles

Started having problems with the brakes clunking at about 15k miles during medium braking. It sounds like a metal on metal rumbling noise coming from the front brakes. Took it in at 20k miles and had them look at it and they resurfaced the rotors and put in new front brake pads. The fix lasted for about 2 months and the problem slowly returned. Now at 33k miles the problem has returned louder than ever. Took it in again the other day and they cleaned the brake pads and greased the pad backing. They also said that there is a service bulletin that alerted them to tightening an axle nut on the front driver side that was loose. They said the factory had a defective way of locking the tightened nut when built and that the nut needed to be torqued tighter. The service tech guaranteed that this would fix the noise problem for good. We'll see.........

- Steve S., Sturgeon Bay, WI, US

problem #19

May 072012

Elantra

  • Automatic transmission
  • 12,000 miles

The day I purchased the vehicle I noticed the grinding noise in the brakes when I drove the vehicle off the lot....not knowing any better I figured it was just one of those "new car things" but the grinding noise got worse. When coming to stop the vehicle makes a grinding sound but also a creaking sound from the weight of the vehicle rocking forward. I took the vehicle in and they said they refiled the rotors and replaced the brake pads July 2013----here it is January 2014 and it's doing the same thing again...

- tamaramissouri, Lake St. Louis, MO, US

problem #18

Jan 162013

Elantra Limited 4 cyl

  • Automatic transmission
  • 500 miles

I have had the car to the Hyundai dealership many, many times in the first year and it has yet to get fixed. They have replaced rotors and pads and it still has a terrible creaking and grinding noise. You can feel it through the frame of the car. People who drive with me say "What is that terrible noise". If you drive in stop-and-go traffic where you have to feather the brakes sometimes it will do a horrible oscillating and several times the front end shakes. I have contacted Hyundai directly several times and they seem to not care and keep telling me to bring it to the dealership but it never gets fixed. I have wasted so much time and expense bringing it in I will never buy another Hyundai. I was told it falls under our state's lemon law and I will have to now purse that avenue as I don't think it is safe, clearly it is damaging the car and no one would ever want to buy it nor would I want to offload such a problem to anyone else. Hyundai has completely failed to resolve this and I would tell everyone to never buy a car from them. Our family has bought several Hyundai's over the years but will never again, our next car will be a Honda! Hyundai has completely failed this time! In addition the navigation system and hands free phone has never worked right and we have had it in several times for that too.

- Alex K., Milwaukee, WI, US

problem #17

Oct 302013

Elantra GLS 1.8i4

  • Automatic transmission
  • 5,500 miles

I hear noise from the brakes but not really loud @ 5,500 miles . At 6,000 miles the grinding noise was too great to ignore and it only happens above 40mph and up when braking.Went to dealer and they said the rotors had some pitting and heat spots and will replace front rotors and would not replace the pads which were ok . I,am 90% sure that they ascertain this with out pulling the wheel, so the mechanic just looked at the rotors inboard side which has a shield. The out board side was fine.They had to special order the rotors and would call me when they came in. The car was safe to drive. I will update when the rotors are changed

My take from all of this is the rotors are suspect of inferior quality, also the rotors rust too easily.

There are very good rotors, just good rotors , bad rotors and very bad rotors. Whats on my car?

- Stanley M., Olney, MD, US

problem #16

Dec 172012

Elantra GLS

  • Automatic transmission
  • 4,900 miles

Brakes squealed when I braked hard, not sure what the issue or fix is. Sounds like what has been described as a "metal-on-metal" sound. Have been reading on these and other forums that this seems to be a common issue with this car model. I was wondering if some of the other complainants had managed to fix their car so far since their problems seem to have occurred earlier. Any help would be appreciated.

- desboy12, Jersey City, NJ, US

problem #15

Oct 012012

Elantra

  • Automatic transmission
  • 6,000 miles

I have a 2013 Hyundai Elantra and before 6000 miles the brakes were grinding so loud that when I was on my cell phone people would ask me "what is that noise" when braking!!! I have gotten to the point that I slow way down so I do not actually have to stop. I am nervous if someone walks in front of my car that I am not going to stop!!!! I am getting a headache just from driving and my husband is FAR FROM HAPPY as he wanted me to buy another Honda. I called Hyundai headquarters and they said to bring the car back in even though I just had my 7500 mile checkup last week!! So despite working 6 days a week and taking care of my family I get to go back up there and get fed another line of crap. Of course this will take 40 minutes each way not counting an hour or two or worse to leave it there overnight. This needs to be reported so they can do a recall ASAP. I am bringing my car to my mechanic next and giving them his findings and his bill.

- Cheryl G., Rochester, MA, US

problem #14

Feb 052013

Elantra GLS

  • Automatic transmission
  • 5,200 miles

Well people don't hold your breath for a fix on the grinding noise of the brakes !!!! My car has been in three times, 1st they replaced the rotors and the pads . It started approx two weeks later and they re-surfaced the rotors and said it was fixed. NOT !!!!! bACK IN LAST WEEK AND THE ROTORS WERE WARPED AGAIN !!!! Cant wait for the rain this weekend so it can all start again.. BY THE WAY MY CAR IS 5 MONTHS OLD - PURCHASED BRAND NEW AND HAS APPROX 5200 MILES ON IT. way to go hyundai I guess your just waiting for enough deaths with brake problems to pull your heads out of your dark orifices to do something about it.

- Julie G., Carol Stream, IL, US

problem #13

Sep 052012

Elantra

  • Automatic transmission
  • 1,257 miles

I started to hear my brakes grind at approx 800 miles. Brought my Elantra in and after inspection, it was found that "front brakes had rough surface. Took brakes apart cleaned surface of the pads and cut the rotors." 700 miles later -- exactly one month later -- back to dealer with same grinding issue. After inspection it was found - "front pads have a hard spot in the friction material that is grinding into the rotors - replaced front pads and rotors." Back to the dealer for a third time for same grinding issue - April 2013 (4,800 miles). "Technical Service Bulletin" "Elantra Sedan and Coupe Front Brake Pad Replacement - 2013MY (Service Campaign TM3)." So both front pads were changed according to the "Service Bulletin." In a nut shell, manufactured defected/sh*tty pads and replaced with not so sh*tty pads? Maybe "the third time is a charm.". We'll see. I will keep you all posted Lisa

- Lisa B., Downers Grove, IL, US

problem #12

Oct 262012

Elantra Limited 1.8L

  • Automatic transmission
  • 26 miles

Dealer took care of the problem to my satisfaction.

- randzane, Honolulu, HI, US

problem #11

Feb 252013

Elantra

  • Automatic transmission
  • 2,000 miles

When I took my car in to have it looked at, they told me they "already knew" what the problem was and that I needed my brakes replaced. I said ok, and they made me wait there while they replaced them. I signed the papers and was told it would be at "not charge". I read my paperwork they gave me once I got home and saw that they replaced my brakes but only "turned" the rotors. Now that I am reading everyone elses complaints, I am angry that I wasn't given the option to have NEW rotors. That was sneaky of them and I am calling them tomorrow and am going to speak with a manager to complain.

- Stephanie D., Brunswick, OH, US

problem #10

Jan 022013

Elantra GLS

  • Manual transmission
  • 2,000 miles

I have a 2103 Elantra Coupe with the infamous grinding brake issues. The cheap fix of turning rotors and installing pads was put forward to me as a solution. I refused to accept this solution and the car is getting new parts.

- western, Titusvile, FL, US

problem #9

Dec 012012

Elantra

  • Automatic transmission
  • 6,000 miles

When i called for appt. to get this fixed, the dealership service person kind of chuckled and said Hyundai has known about it but 'decided not to do a recall, just handle it on a complaint-by-complaint basis" seems cavalier to me. Guess they aren't the ones trying to STOP THE CAR! Thought something was literally going to break off when i tried to stop a couple days ago!

- flascoda7, Hudson, FL, US

problem #8

Jan 152013

Elantra Limited 1.8L

  • Automatic transmission
  • 6,684 miles

First and Foremost, Hyundai lied to everyone about the MPG because this car will see between 25 and 33 that's it. If you want 40 you better live on Route 66 or travel down hill a lot. Nevertheless, the steering wheel has been peeling on this car, paint was not sprayed properly from Manufacturer and now this metal on metal grinding sound as I come to a stop or at least pray that I am going to stop. I just wonder how much longer this will do before I trade it in on a Honda or Subaru as I need reliability and safety.

- brandenk, Arnold, MD, US

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