10.0
really awful- Crashes / Fires:
- 17 / 1
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 38,832 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Pulling into a parking space at walgreens about a foot from a complete stop car suddenly accelerated up over a 6in curb across a 5ft sidewalk into a concrete wall of the store, causing severe bumper damage and breaking a shallow hole in the brick wall. A lot of acceleration. Had to tow car, what happens when car is fixed and have to drive it again?
- Gwynn Oak, MD, USA
The car was purchased late 12/2012. Between this date and late 11/2013 there have been 9 instances of unintended acceleration. 1.backing out of parking lot at store 1/1/2013car accelerated and jumped forward. 2.in 2/2013, entering our homes garage, while traveling about 2mph, the car suddenly accelerated and jumped forward. 3.in 5/2013, while backing out of garage when the car accelerated and jumped forward. 4.around 9/2013, we were moving slowly, 'less than 10 mpg- and turning into a parking spot when the car accelerated and jumped forward. 5.around 10/6/2013 we were pulling into our sons driveway. We were moving slowly when the car accelerated and jumped forward. The vehicle stopped its forward movement when it hit a decorative stone column. Repairs were approx. $1750 to repair. 6.later in 10/2013, we were slowing down as we approached a stop sign the car unintentionally accelerated and jumped forward. 7.in 11/2013, we experienced a similar event as in #6 while approaching a stop sign. 8.later in 11/2013, we were backing out of garage when the car unintentionally accelerated and jumped forward. 9.again in 11/2013 we were accelerating as we were entering the interstate when the car accelerated very rapidly even after removing the driver's foot from the gas pedal. The dealership cannot replicate the problem. They have evaluated with engineers; driven with the main driver to insure it is being driven correctly.
- Orlando, FL, USA
The contact owns a 2013 Hyundai Elantra. The contact stated that while driving 5 mph, she attempted to park the vehicle when the vehicle accelerated unexpectedly. The contact also mentioned that the vehicle proceeded to crash into a pole. The air bags did deploy however, the contact sustained injuries to the right ankle, mid section and the spinal cord. A police report was not filed. The vehicle was towed to an impound yard. The manufacturer was not notified of the acceleration failure. The failure mileage was 25,278.
- Farmington, NY, USA
Was about 2 tenths of a mile from a stop sign. As I was beginning to make my approach, the car accelerated, lurched forward and sped across a four lane highway before I could react. The car was T-boned on the passengers side. The impact straightened my vehicles trajectory from 90 degrees to about 30 to 45 degrees. I then impacted a guardrail with a somewhat nearly head-on angle. After I went through the guardrail I then impacted a tree head-on which brought the vehicle to a stop. My passenger's side curtain air bags deployed but the front (dash) air bags did not. My passenger received a broken collar bone, fractured rib, scalp lacerations (stitches), a concussion and multiple bruises from head to toe.
- Mount Carmel, TN, USA
Vehicle sudden acceleration after pressing brakes and trying to park: As I was turning into a parking space (less than 5 mph), in front of a grocery store to park the car, the vehicle suddenly accelerated, hit a lighting pole and completely damaged the front of the car. Pressing the brakes even harder could not stop the car. The car finally came to a halt as it hit the pole (thankfully no one was injured). The air bag did not come on, my head and neck hit the brakes. Thankfully, I was not injured and no one else was either. Brakes completely failed, the manufacturer was made aware of it but could not find anything defective in the car. This is very scary.
- San Jose, CA, USA
The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at approximately 5 mph, the vehicle accelerated on its own. The contact depressed the brake pedal but the brakes did not respond. The contact applied the emergency brake in order to come to a stop. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 400.
- Seaside Heights, NJ, USA
My wife was trying to park her car when the car suddenly accelerated without her touching the gas or the brake. Luckily, she was able to stop by slamming on the brakes. I've heard recent cases of people not being able to stop when this happens.
- Acworth, GA, USA
- Lexington, KY, USA