10.0
really awful- Crashes / Fires:
- 8 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 67,345 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle purchased 05.14.2013 noticed from day one that steering wasn't right, thought it would take time to get use to. On 06.12.2013 noticed steering wheel was off center and to the left and car pulled to the right. Took it into dealership on 06.14.2013. At first they attempted to tell me nothing was wrong then I took them for a ride. It was then agreed that the steering wheel was off center and car was pulling to the right. I was then told no repair was available. I contacted Hyundai Inc. 06.18.2013, they in turn contacted the dealership which withheld the information that they had agreed there was a non repairable problem with my car. I then contacted the dealership and spoke with the person that with held information and he stated he did so because he was not asked. He is also claiming the shop foreman is in school to correct the problem and I am to take my car in on 06.24.2013 for the repair which will take approximately 2 hours. The problem is getting worse by the day. More after the attempted repair is made.
- Morris, OK, USA
Constantly adjusting steering to keep car on the road, belief problem with front end, took car back to dealer on the 18th of June, the results told to me by dealer was that one tire had 60psi in one of the tire, air pressure was adjusted in each tire, but car still has the problem. Looking at the history of Hyundai it seems that their sonatas and Elantras have had this problem for at least 2 years, putting these death traps on the road.
- Woodbridge, NJ, USA
1) while driving on interstate highway vehicle encountered abrupt change in pavement height at bridge and swerved toward adjacent lane due to very loose steering. 2) while driving on interstate highway vehicle encountered modest wind and swerved toward adjacent lane due to very loose steering. 3) while driving on interstate highway vehicle encountered bump on pavement and swerved toward adjacent lane due to very loose steering.
- Mentor, OH, USA
I purchased the car in March, it was my first time buying a new car. Within the first couple of days after buying the car I noticed a few rattling and clanking noises. I believed this to be the cars moving parts, and didn't think much of it at the time, especially since I was used to driving used cars that sounded worse. After a few weeks, I noticed that the noises where noticeably louder, along with a loud knocking noise when I turned the steering wheel. The dealership that I purchased the car from (universal Hyundai in orlando) was booked up so I made an appointment at orlando Hyundai. Shortly after bringing my car in, and having the service department look at the car, I was told that the car was sold to me defective, that "the left and right inner tire rods and lock nuts were loose, threads were damaged, and the lock nuts were left loose from the factory". the service manager explained to me that this could have easily caused an accident, and that "one tire would've went one way and the other tire would've went the other way, causing your car to come to a sudden halt". this might have caused a serious accident, and knowing that I was driving that car on the highway, taking trips with my family and children, while the car was defective was very scary and upsetting. I was very excited about purchasing a new car, and hoped that I would not have to deal with these kinds of problems. I am extremely disappointed and want absolutely nothing to do with Hyundai. I have the statement from the service department stating that the factory made a mistake and I plan on filing a complaint through Hyundai and the national highway safety administration.
- Orlando, FL, USA
I was driving in very light snow in my 2013 Hyundai Elantra on highway 12 N44.44043 and W79.12958, close to beaverton, Ontario going traveling North nearest exit concession 7 thorah around 8 pm on the 11th Feb. 2013 and the car started to fishtail at a very low speed of about 40 kilometer per hour. I just parked my car on the shoulder and called caa, I was terrified to go any further. I only have 2472 kilometers on the speedometer! it doesn't seem like a very safe car. By the way, I also have snow tires on my car.
- Brampton, WA, USA
August 25, 2012 - returning from work on route 28, a high speed expressway, truck in front of me slammed on brakes and decided to switch exit ramps. Slammed on my brakes and steered car to right to avoid hitting the truck. While doing so, all of a sudden the steering wheel pulled sharply to the right and I had to suddenly correct the steering path in order not to go off the road. September 5, 2012 - was notified my vehicle was ready to be picked up by jerry from Hyundai customer service. I took possession of vehicle because I had no other choice. [xxx], assistant service manager, said Hyundai technical support technicians were aware of an issue with steering columns in 2013 Elantra but, no service bulletins had yet been issued. He also said he was informed that a recall may be issued. My car was the first that had presented with this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Pittsburgh, PA, USA
When driving the vehicle on the high way I 29 N at about 68-72 mph the brand new vehicle engine stalled abruptly and the steering wheel froze and we were stuck in the direction the steering was previously turned it and it made impossible for us to steer it on to the shoulder and the vehicle behind us almost crashed into us. We were just a whisker away from getting killed. We had a near death experience and my fiance is still having nightmares about it.
- Brookings, SD, USA


- Woodbridge , NJ, USA