Engine failure due to oil shavings damaging engine. Manufacturer skipped a step in this process. Engine ticks when accelerating and shakes. Manufacturer even diagnosed the engine needing replacement but will not replace it under warranty because I am the second owner. I have maintenanced the vehicle regularly and kept it in good condition

- Philadelphia, PA, USA

On December 8, 2017 I purchased a 2014 Hyundai Elantra coupe. On August 3, 2018 while driving on the highway the car started making rattling noises. I pulled over and the car shut down. I had to have the car towed. I contacted the Hyundai corporation. I was instructed to take the car to my local Hyundai dealership. The Hyundai contact stated that it was not normal that a three year old Hyundai automobile engine should die. The Hyundai contact stated that my local Hyundai dealership should perform a pa. Pa is a prior approval. The pa was performed and along with the Hyundai dealerships director of service kevin anderson support, and agreement of abnormality, the pa was submitted. The pa came back as denied stating 'excessive mileage'. the director of service disagreed and resubmitted the pa. The case was elevated to a Hyundai corporate case manager by the name cameron. Cameron rejected the pa as well but changed the reasoning to 'mileage over warranty'. the whole reason for the pa in the first place was because the car was out of warranty. I at this point on August 31, 2018 overnighted a letter to the CEO of Hyundai Mr. Kyung soo lee. To date I have received no response from the Hyundai corporation. In speaking with the dealership service director I was informed that at his dealership alone there are 5/6 Hyundai Elantras that have lost their engines. He also informed me that the Hyundai sonata has an open recall on the engine. He stated that the engines for both the sonata and Elantra vehicles are currently back ordered for a term of at least 1 to 2 years. In my personal online research I have found complaints of the exact circumstances happening to the Elantra engines: Highway driving, no warning indicators, rattling noises, vehicle stopping, and engine dead. I am enclosing the CEO letter along with the pa documentation.

- Monroeville, PA, USA

2014 Elantra GT manual 6 speed, purchased 8/6/18 with 31,636 miles from a non Hyundai dealer in Massachusetts. I live in upstate NY. The car came with a 90 day or 3,750 mile dealer warranty, and is still under the factory warranty up to 60,000 miles. I'm the 2nd owner. At approx 34,500 miles, on 10/5/18, while accelerating uphill, the engine began to make a sharp and loud rapping and squealing noise and lost power. I was in heavy traffic on a country road with no where to stop, but I managed to pull over after coasting downhill for approximately one mile. I checked the engine oil immediately and there was no oil showing on the dipstick. I called my wife to come and pick me up and asked her to bring 3 quarts of sae 5-20 oil as indicated on the fill cap. It took 2 quarts of added oil for any oil to show on the dipstick, indicating that there had been significant and excessive oil consumption in the 2 months from my date of purchase, at which time the dipstick indicated that the oil was at the full level. The car had an oil change prior to my purchase per the salesman at the dealership where I bought the car. There were no warning lights on prior to the engine failure, and non came on afterward. The car is at a local Hyundai dealer being diagnosed. The Hyundai dealer provided me with a loaner car "for the duration", that they told me was included as part of the factory warranty and would be free of charge. I suspect a crankshaft bearing, con rod bearing and/or wrist pin failure, and seized piston(s) due to oil starvation.

- Keene, NY, USA

As I was driving my oil light came on, it was flickering on and off then all of a sudden my car just stopped and the check engine, battery, and oil light came on. I took it to the shop the told me it was the battery, so I replaced it. 2 months later the same thing happened and I was told it was the fuel pump, so I replaced the fuel pump, and had the oil changed. Now it's been 3 months and I am having the same issue. I love my Elantra but this issue is causing me more money and time. No codes come up when they hook it up for diagnostics so this has to be an issue with a faulty part in the car.

- Houston, TX, USA

I started my car with no problem and drove maybe 15 min from my home. I went into the store and came back out and the car struggled to start. After the second attempt the car started although it didn't sound right. After driving a minute up the road the car shut completely off and wouldn't start. After several failed attempts of trying to start my car I had it towed to my home. I had a mechanic come to check it out and was told that there were metal shavings in the oil, which is a sign that the engine was failing. I then explained to him that the car has been knocking for a few months and he informed me that Hyundai recalled a few models for the same reason. I did some research on mine and realized there are several people with the same issue and Hyundai has done nothing about it.

- Severn, MD, USA

Dec of 2017 the car stalled while I was driving through a tunnel. Luckily we weren't moving really due to traffic. The car started right up and was fine. Jan 2018 my engine started to make a loud thumping sound, especially upon cold start up. Brought vechile in Feb 2018 bc the souls was starting to happen all the time. First trip into Hyundai they told me there were no codes coming up and it T was bc of my oil filter not being be correct size. However, I have had my oil changes done every 3-5 thousand miles and never once had any issue, ever. Mind you my car just turned three. They changed the oil filter even though I literally had an oil change about two weeks earlier and the issues starts in December. Nothing changed and nothing was fixed, the sound was still there. Brought it back about a week and a half later overnight so they could do the cold startup. Hyundai called me that morning and said my engine was failing and that I needed a new one replaced. I waited three months for the replacement engine bc it was on back order nationwide. I relieved the car back mid may on a Saturday. That following Monday the car was dead. Could not start it. The car was towed to Hyundai, and the battery was dead. Hyundai replaced the battery. About two weeks later I started having issues while idling and in gear. The engine was skating and my rpms were going over 1 just sitting. I brought the car in and they again told me there were no codes and that the engine needed to get used to the car again. Another two weeks go by and now it's getting worse and it's especially bad in reverser. I brought it back in and they said that I needed my ignition coil packs changed bc my engine is misfiring. They sent me home with my car and said it was fine to drive. A few days later I leave work and it won't start again. It was towed to Hyundai and they can't find anything wrong.

- Baltimore, MD, USA

While driving the car dies. Any speed whether on freeway or city streets. Dash lights come on, engine dies, put car in neutral and it starts back up for about 10 to 15 min then does it again. This is very unsafe and is an accident waiting to happen. No warranty on car cause its at 70,000 miles, my only means of transportation and don't have money to dump into a 4 yr old car with 70,000 miles. I see this is a problem with a lot of these cars, yet no recall. There has to be an issue related to all and it should be fixed by Hyundai since it is a huge safety issue.

- Ogden, UT, USA

There is a recall on 2011-14 Hyundai sonata's and Santa Fe's, Elantra's should also be included with this recall. The engine failed on our 2014 Elantra as my 16 year old son was taking it to the dealership to get an oil change. Hyundai is replacing the engine, and extending the warranty. However I want to insure that Elantras are considered as part of the recall.

- Greenfield, WI, USA

In Jan 2018 while driving my car a notice a knocking noise. I brought my car in for an oil change and ask about the noise they had told me that it maybe my oil pump. Never had any stalling problems as others had reported but did have a few times that it seemed like it did not want to shift until I let off the gas pedal. Brought car to dealer ship(rowe, auburn, me) to have it checked as it was still under the power train warranty. Left it there on Feb 5, 2018. They called me later that morning and told me that my engine needed to be replaced. Internal problem. Not sure what that means. So I asked if this was going to be covered 100% as it was still under warranty they said yes. So they put me in a loaner car. Checked back in at the end of the month and was told my engine was on national back order until possible May 2018. So here it is May 14, 2018 and still have not heard when I'll get my car back.

- Leeds, ME, USA

Had an issue with the engine stalling at low speeds or complete stop. This would happen on city streets. It happened several times over a period of days. I took it to a mechanic friend and he said it was something to do with the power brakes putting air into the engine so I replaced the booster. The next time I went driving it did it again in about an hour. Took it to a mechanic who sent it to vandergriff Hyundai in arlington, Texas. Their diagnoses was that it needed a new timing chain and other parts associated with the timing chain. With all the expenses involved the mechanic said he could get a used engine for just a little more than he could fix the timing chain for but still much cheaper than the dealer would to replace just the timing chain. I had the new engine installed but transmission stopped working after about 8 hours of driving. Then I had the transmission replaced. This mechanic was not a highly skilled mechanic. Long story short. Attempting to get the stalling problem fixed. I had a new engine installed, a new transmission, and another engine. The mechanic lost the ambient temperature sensor so the A/C wouldn't work. The humidity built up in the car during a rain storm. I couldn't see and got stuck in high water blowing out that engine. Now it was cool so I didn't need the A/C. but when the weather got warmer I went to another mechanic and he replaced the ambient temperature sensor so the A/C would work. But now the car is stalling again. Same problem. So the diagnosis by vandergriff Hyundai was obviously incorrect and it looks like others have had this same problem.

- Arlington, TX, USA

The contact owns a 2014 Hyundai Elantra. The contact stated that when the gear was shifted into drive, the vehicle stalled and shut down without warning. The vehicle was taken to the pugi Hyundai dealer (1866 ogden av, downers grove, il 60515, 630-964-9500) where it was diagnosed that there was oil leaking on one of the sensors. The sensor was replaced, but the vehicle stalled and shut down again the following day. The manufacturer was made aware of the failure and referred the contact to the dealer from where the vehicle was originally purchased. Patrick Hyundai (1020 E. golf rd, schaumburg, il 60173, 847-350-1520) diagnosed and replaced the engine and the gasket, but the failure recurred. The vehicle was taken back to patrick Hyundai and was informed that an unknown part was not connected properly. The dealer reconnected the unknown part, but the failure recurred. The manufacturer was made aware of the failures and referred the contact to napleton valley Hyundai (4333 ogden ave, Aurora, il 60504, 877-382-8666) where it was diagnosed that the firm belt was faulty. The technician replaced the belt. The technician was informed by the manufacturer that the continued stalling was caused by bad fuel; however, the technician did not agree and needed to check a few more things. The vehicle was not repaired. The failure mileage was approximately 58,000.

- Bolingbrook, IL, USA

At 75,000 miles, the engine started knocking. I contacted a Hyundai dealer and they told me that the engine is no good anymore. They said it has "internal engine failure". I changed the oil on schedule. A well kept engine shouldn't die with that few miles on it.

- Independence, MO, USA

I have noticed that the sound coming from the engine is delayed kinda, almost like its not getting enough air at the right time. My car will have a hard time accelerating and it will hit high rmps then shift. I have to just slow down before the shift cause sometimes it scares me. I hear a ticking sound sometime but that could be music. My breaks are really touchy and sometime seem to have no traction when I need it most. All these things happen when I am driving. When I am trying to accelerate or break I can fill some kind of pull from behind the car.

- Tuolumne, CA, USA

The contact owns a 2014 Hyundai Elantra. While traveling at any speed, the anti-traction indicator illuminated and remained lit. As a result, the contact was unable to accelerate and move the vehicle. The vehicle completely shut down and sometimes took awhile to restart. The contact also stated that the engine began to stall and prevented the contact from maintaining highway speeds. The vehicle was taken to fenton Hyundai (16230 lyndon B johnson fwy, mesquite, Texas), but the cause of the failure was not determined. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 3,000.

- Dallas, TX, USA

Engine started with "dry (no oil)" sound, which dissipated within a few seconds. Checked the oil level, was ok. Traveled approximately 12-14 miles. At highway speed of 70-75 mph, engine lost power. Let off the gas pedal and engine died, I pushed in the clutch pedal, coasted, then let off the clutch pedal and engine restarted making a very loud sound. Made it to the highway exit, about 1.5 miles. As vehicle slowed, it was apparent that the engine had suffered a catastrophic failure, sounded like broken bolts rolling around in the engine. Parked the car. When the tow truck arrived, there was a large chunk of metal, assumed and later confirmed to be part of an internal engine component, laying on the ground which had came through the engine block and making a hole in it. Required an engine replacement.

- Belle Plaine, KS, USA

Bought this car new in 2014 for my daughter twice this year 2017 car has shook and stalled driving between 30 to 40 mph and then restarts upon turning key very very scary situation I have taken to local Hyundai dealership where I had purchased was told no codes show on cars computer nothing can be done again this happened twice both on clear nice weather days while accelerating on local street and car shook and stalled both times with most dash board lites including check engine illuminating then when restarting car all lites are gone and car drove fine looked on line seems other people have same complaint regarding the Hyundai Elantra

- Hopewell Junction, NY, USA

Airbag come on stay on and oil light come on and off

- Athens, TN, USA

Sudden engine failure due to excessive metal. Car was operating normally on highway when suddenly oil pressure light began flashing on and off. This was followed by knocking which got progressively louder over short period. Rolled into service station to find engine blown. Service station suggested towing to Hyundai for evaluation. Hyundai dealership tore down engine to find "significant" metal and blown cylinder. Hyundai refuses to acknowledge this is a defect.

- Danbury, CT, USA

The contact owns a 2014 Hyundai Elantra. While driving approximately 60 mph, the vehicle suddenly stalled and a cloud of white smoke appeared from the rear of the vehicle. Once the vehicle was moved to the side of the road, black smoke began to appear from under the hood of the vehicle, which eventually turned to flames. The fire department extinguished the fire and filed a report. The contact was not notified whether or not the vehicle was destroyed. The manufacturer was made aware of the failure and opened case number: 10309640. The approximate failure mileage was 70,000.

- Wareham, MA, USA

The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer stated that the parts were not available. The contact also stated that when she tried to start the vehicle, it failed to start and the steering wheel failed to turn. The failure recurred three more times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would call the contact back, but did not. The approximate failure mileage was 10,500. Parts distribution disconnect.

- Spring, TX, USA