10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,806 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The car was purchased as a new car with 3 miles on the odometer from an authorized Hyundai dealership in June 2016. In August 2018, the car was driven for a little over 30,000 (highway)miles and was checked for the 30K-mile-service at the Hyundai dealership. The day after, engine check line turned on and the vehicle began shaking heavily in both high and low speed. Although I knew that the issue was related to the engine misfire, and was able to provide a obdii scan results from autozone, but the Hyundai dealership completely ignored all information I provided. In fact, they boasted about how well their "Hyundai scanners" are the only scanners that can correctly scan the vehicle. Consequently, I had to make four visits to the dealership within five days in order for them to admit their mistake and fix the problem. However, now the engine is still throttling in an unusual manner at a very subtle level. I spoke to the Hyundai's regional customer service manager about how this misfire could lead to dangerous situations on a highway where a driver's at a greater risk in higher speed traffic. But the response was simply advising me to continue visiting the dealership.
- Grapevine, TX, USA
This complaint is involving usa auto care and abc Hyundai I went to have an oil change done at usa auto care and a week later my oil plug fell out of my car and I lost all my oil had my car towed to Hyundai Hyundai put a new plug in there refilled with oil show me everything was okay so I proceeded to go to usa auto care number for and try and get the money that I paid to abc Hyundai for the oil in the plugs on my way my engine locked up car came to a stop and shut off I then have the car towed back to Hyundai and was notified by Hyundai that my engine was pretty much done for call progressive insurance my insurance at the time notified them of the claim they sent someone down to take pictures they got back with me after a few days and my case was transferred to about three different people because the original agent had to leave for maternity leave and I was notified by one of the other agents that was on my case that it would not be covered by progressive insurance because it was a non comprehensive accident and that it wasn't in a physical accident causing body damage I also called my warranty because my car is brand new and they told me it was boy because I did not have the oil change done at Hyundai after a couple of weeks I was notified by abc Hyundai that my car was fixed thought it was through the warranty and they change their mind but my insurance went ahead and completed the claim they never notified me of them taking the claim no emails or correspondence what I was notified by abc Hyundai to come get my car I was told that I had to pay a $1,000 deductible and that my insurance went ahead and completed the claim I am on social security I do not have $1,000 sitting around and I was also told that progressive could not cover it now I'm stuck because I can't afford the deductible and I can't use my car to do uber and make the money I need some guidance in this
- Las Vegas, NV, USA
The contact owns a 2017 Hyundai Elantra. While driving various speeds, the transmission slipped out of gear. Todd archer Hyundai in bellevue, Nebraska was made aware of the failure and stated that the transmission was performing as it should. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
- Hooper, NE, USA
The car hesitates, jerks and pulls at the acceleration moment when stoped. Foor instance im ligths or traffic jams. It causes a completely lost of power and terrible shaking. This happens after 20mins drive and the goes for the rest of the day, it is more evident driving in city.
- Malden, MA, USA
This vehicle accelerates more than expected (lunges) when I put it in drive and release the brake without even having my foot on accelerator. On flat surface it begins to move ahead spontaneously without my foot on gas peddle. I brought to dealer and they said this is typical for Elantra and not a know issue. It has been mentioned by other driver's on reddit. The only solution is to have one foot on the brake and the other on accelerator to protect from sudden acceleration. There must be a software/hardware solution. Creates risky situation because one could inadvertently hit pedestrian, car in front at stop, roll into traffic, etc. Worst case would be if someone unfamiliar with vehicle drives it, ie, rental car or friend. I put in the date I had it checked by Hyundai service. They said it might need to "break in" and tighten up as parts wears" as hopeful comments for resolution.
- Asheville, NC, USA
The contact owns a 2017 Hyundai Elantra. While driving various speeds, the vehicle hesitated while making left or right turns. The vehicle also hesitated while the accelerator pedal was being depressed uphill. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but did not offer assistance. The contact mentioned that the issue had been present ever since the vehicle was purchased on May 11, 2017. The failure mileage was approximately 260.
- Mahopac, NY, USA
The contact owns a 2017 Hyundai Elantra. While the vehicle was parked, the trunk suddenly opened and the vehicle rolled down the driveway while the contact was inside his home. The rear passenger side wheel was stopped on a curb. The contact stated that the trunk opened unexpectedly several times prior. The vehicle was taken to a dealer where the failures could not be duplicated. The manufacturer was not made aware of the failures. The failure mileage was 576.
- Victoria, TX, USA
Date: 14 Jan 2017 odometer: 1214 miles problem: Chemical smell in passenger compartment: -- not sure, but might be engine oil -- caused severe, long-lasting headache, nausea and dizziness. Problem: When engine is cold: -- continuous clicking sound coming from engine compartment. -- sound stops when clutch is depressed to shift gears, then starts again when gear is engaged. After engine warms up and am on the highway: -- sound seems to stop, but cannot be sure because of road noise problem: Ice droplets discovered inside windshield. Bottom of windshield on the drivers side. See photographs.
- Sanford, NC, USA
When attempting to accelerate after turning corner, vehicle almost stops, then surges ahead. This occurs intermittently and also when pulling away from stop light.
- Frisco,, TX, USA
When shifting from reverse to drive on an incline usually sends me heading back in reverse again until I apply the brake pedal hard for a few seconds. This happened to me a lot in my driveway and most recently on a steep mountain, which was really scary. The vehicle starts from stationary motion to reverse, then stop, shift into drive and it rolls back in reverse again. Almost like a manual transmission does. Please investigate.
- Phoenix, AZ, USA
- Amite, LA, USA