10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 21,388 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I bought a 2017 Hyundai Elantra limited edition at the end of 2016 it had 43 miles on it. I have taking it to about 6 different dealerships due to transmission issues and engine power loss and out if the 6 I have gone more the a few times. Their response to my concerns about the car is we cannot reproduce this so there is no problem or there's not a check engine light on. Every dealership that I have gone to repeat this saying over and over. When my car shifts into second gear it's almost as if that gear has two more like driving a stick shift but you're shifting too soon so it spits and sputters, in addition to this 3rd 4th 5th gear has a long delay in shifting it also feels like the transmission is slipping as the rpms and speed come up it feels like the transmission grips and you can feel the torque kick in if you will. There's been many times I have to manually shift the car out of 5th into 6th and a few times out of 4th. My car has 38970 miles on it. I had the transmission flush and the engine, ignition coils have been replaced, I use premium gas and fuel injections clearer. Nowadays when I'm driving I have to push the gas pedal halfway down for the car to actually move. This has been going on about six months after I got this card.
- Angier, NC, USA
2017 Hyundai Elantra. Car is shaking heavily at idle, no codes or check engine light. No one will diagnose, turned away by dealership. When turning car will stall middle of intersection, this has happened twice. This is unsafe and dealership will not help me and I am turned away. I'm starting to worry about the safety of my car. I maintain it up to manufacturer standards. Transmission is clunky and not working well. No check engine light, no codes. Dealership and other mechanics will not look into issues. Transmission is sealed system but is in need of fluid change. Fluid is dirty and filled with metal at 55,000 miles. Other people complain of same issue at 35000 miles. Dealerships say this is a lifetime system and does not need service. This car is starting to seem unsafe. The amount of complaints on Hyundai forums to this nature should reflect some need to make the car not dangerous.
- San Luis Obispo, CA, USA
The contact owns a 2017 Hyundai Elantra. While driving 25 mph, the vehicle stalled and completely shut off. The contact mentioned that the vehicle was restarted and functioned normally; however, the failure recurred multiple times. The vehicle was taken to an independent mechanic where the shaft sensor was replaced twice, but the failure recurred. The vehicle was taken to parkway Hyundai (24050 creekside rd, santa clarita, ca 91355, (661) 750-4042) where it was determined that there was no failure with the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no failure with the vehicle. The failure mileage was 66,793.
- Santa Clarita, CA, USA
The contact owns a 2017 Hyundai Elantra. Whether the vehicle was stopped or while driving in traffic and attempting to accelerate, the vehicle hesitated and jerked. The vehicle was taken to ken garff Hyundai (717 South West temple, salt lake city, Utah 84101, 801-257-3200) where the dual clutch was reset; however, the repair did not correct the failure. The contact took the vehicle to young Hyundai (333 wall avenue, ogden ut, 84401) where it was kept for six days. The dealer cleaned the intake manifold, but the failure continued. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 200.
- North Ogden, UT, USA
'takata recall' I have noticed that my transmission skips or jerks randomly. As I'm driving on the streets or on the highway... my RPM's will jump up to 3, 4, or sometimes 5 when I'm driving and holding steady at 2 RPM's. I always drive the speed limit and never floor my gas pedal. It also will feel like it's not catching the gears correctly and will jerk. This is something I have noticed over the years with my car but seems to be getting worse over time. I do also have trouble if I change my drive mode to 'sport'. the transmission doesn't seem to grip the gears when needed so I never really use the sport mode.
- Surprise, AZ, USA
The contact owns a 2017 Hyundai Elantra. While driving 35 mph, the contact had to swerve to miss another vehicle; however, when the accelerator pedal was depressed, the vehicle would not move. As a result, the vehicle struck a curb, flipped over, and landed upside down. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). Only the driver side air bag deployed. There were no injuries. A police report was filed. The vehicle was towed to the tow yard. The vehicle was not taken to a dealer to be diagnosed or repaired. It was unknown if the vehicle was destroyed. The manufacturer was not notified of the failure. The VIN and failure mileage were unknown.
- Amite, LA, USA
The car was purchased as a new car with 3 miles on the odometer from an authorized Hyundai dealership in June 2016. In August 2018, the car was driven for a little over 30,000 (highway)miles and was checked for the 30K-mile-service at the Hyundai dealership. The day after, engine check line turned on and the vehicle began shaking heavily in both high and low speed. Although I knew that the issue was related to the engine misfire, and was able to provide a obdii scan results from autozone, but the Hyundai dealership completely ignored all information I provided. In fact, they boasted about how well their "Hyundai scanners" are the only scanners that can correctly scan the vehicle. Consequently, I had to make four visits to the dealership within five days in order for them to admit their mistake and fix the problem. However, now the engine is still throttling in an unusual manner at a very subtle level. I spoke to the Hyundai's regional customer service manager about how this misfire could lead to dangerous situations on a highway where a driver's at a greater risk in higher speed traffic. But the response was simply advising me to continue visiting the dealership.
- Grapevine, TX, USA
This complaint is involving usa auto care and abc Hyundai I went to have an oil change done at usa auto care and a week later my oil plug fell out of my car and I lost all my oil had my car towed to Hyundai Hyundai put a new plug in there refilled with oil show me everything was okay so I proceeded to go to usa auto care number for and try and get the money that I paid to abc Hyundai for the oil in the plugs on my way my engine locked up car came to a stop and shut off I then have the car towed back to Hyundai and was notified by Hyundai that my engine was pretty much done for call progressive insurance my insurance at the time notified them of the claim they sent someone down to take pictures they got back with me after a few days and my case was transferred to about three different people because the original agent had to leave for maternity leave and I was notified by one of the other agents that was on my case that it would not be covered by progressive insurance because it was a non comprehensive accident and that it wasn't in a physical accident causing body damage I also called my warranty because my car is brand new and they told me it was boy because I did not have the oil change done at Hyundai after a couple of weeks I was notified by abc Hyundai that my car was fixed thought it was through the warranty and they change their mind but my insurance went ahead and completed the claim they never notified me of them taking the claim no emails or correspondence what I was notified by abc Hyundai to come get my car I was told that I had to pay a $1,000 deductible and that my insurance went ahead and completed the claim I am on social security I do not have $1,000 sitting around and I was also told that progressive could not cover it now I'm stuck because I can't afford the deductible and I can't use my car to do uber and make the money I need some guidance in this
- Las Vegas, NV, USA
The contact owns a 2017 Hyundai Elantra. While driving various speeds, the transmission slipped out of gear. Todd archer Hyundai in bellevue, Nebraska was made aware of the failure and stated that the transmission was performing as it should. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
- Hooper, NE, USA
The car hesitates, jerks and pulls at the acceleration moment when stoped. Foor instance im ligths or traffic jams. It causes a completely lost of power and terrible shaking. This happens after 20mins drive and the goes for the rest of the day, it is more evident driving in city.
- Malden, MA, USA
This vehicle accelerates more than expected (lunges) when I put it in drive and release the brake without even having my foot on accelerator. On flat surface it begins to move ahead spontaneously without my foot on gas peddle. I brought to dealer and they said this is typical for Elantra and not a know issue. It has been mentioned by other driver's on reddit. The only solution is to have one foot on the brake and the other on accelerator to protect from sudden acceleration. There must be a software/hardware solution. Creates risky situation because one could inadvertently hit pedestrian, car in front at stop, roll into traffic, etc. Worst case would be if someone unfamiliar with vehicle drives it, ie, rental car or friend. I put in the date I had it checked by Hyundai service. They said it might need to "break in" and tighten up as parts wears" as hopeful comments for resolution.
- Asheville, NC, USA
The contact owns a 2017 Hyundai Elantra. While driving various speeds, the vehicle hesitated while making left or right turns. The vehicle also hesitated while the accelerator pedal was being depressed uphill. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but did not offer assistance. The contact mentioned that the issue had been present ever since the vehicle was purchased on May 11, 2017. The failure mileage was approximately 260.
- Mahopac, NY, USA
The contact owns a 2017 Hyundai Elantra. While the vehicle was parked, the trunk suddenly opened and the vehicle rolled down the driveway while the contact was inside his home. The rear passenger side wheel was stopped on a curb. The contact stated that the trunk opened unexpectedly several times prior. The vehicle was taken to a dealer where the failures could not be duplicated. The manufacturer was not made aware of the failures. The failure mileage was 576.
- Victoria, TX, USA
Date: 14 Jan 2017 odometer: 1214 miles problem: Chemical smell in passenger compartment: -- not sure, but might be engine oil -- caused severe, long-lasting headache, nausea and dizziness. Problem: When engine is cold: -- continuous clicking sound coming from engine compartment. -- sound stops when clutch is depressed to shift gears, then starts again when gear is engaged. After engine warms up and am on the highway: -- sound seems to stop, but cannot be sure because of road noise problem: Ice droplets discovered inside windshield. Bottom of windshield on the drivers side. See photographs.
- Sanford, NC, USA
When attempting to accelerate after turning corner, vehicle almost stops, then surges ahead. This occurs intermittently and also when pulling away from stop light.
- Frisco,, TX, USA
When shifting from reverse to drive on an incline usually sends me heading back in reverse again until I apply the brake pedal hard for a few seconds. This happened to me a lot in my driveway and most recently on a steep mountain, which was really scary. The vehicle starts from stationary motion to reverse, then stop, shift into drive and it rolls back in reverse again. Almost like a manual transmission does. Please investigate.
- Phoenix, AZ, USA
- Jacksonville, FL, USA