10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 17,592 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My car have problem with electric system the brake light fail every 2 weeks. When change the shift to drive to reverse loss the reverse
- Fajardo, PR, USA
The contact owns a 2017 Hyundai Elantra. While driving various speeds, the vehicle lost power and failed to accelerate. All the warning indicators illuminated on the instrument panel. The contact powered off the engine while in traffic. Once restarted, the vehicle was able to drive normally. In addition, while at a traffic light or stop sign, the vehicle would stall and all the warning indicators illuminated. The vehicle was able to coast to the side of the road, where it was powered off and restarted. The vehicle was later taken to atlantic Hyundai (located at 193 sunrise hwy North service rd, West islip, NY 11795, (631) 587-0700), but was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 3,000.
- Bay Shore, NY, USA
Doors will not open have to pull the handle 5 or 6 times for the door to finally open the passenger door will not open at all from the outside you have to open it from the inside to let your passenger in the car. The back door on driver side will not open from the inside or the outside only the driver side front door and back passenger door will open from the outside the other 2 doors either will not open at all or only from inside. If we was just have an accident or if it was to catch fire with us inside they would have to break the windows or cut us out of the vehicle because none of the doors work properly. The driver door you have to hit unlock and jerk the handle bout 5 or 6 times then it will open finally. I've took door panels off everything is hooked up and in working order so it's gta be a malfunction within the locks or something I can't figure what else it can be.
- Vina, AL, USA
Passenger window if rolled down it will not go up right away, and passenger door will not open from the outside. Have to open it from the inside of the handle.
- Katy, TX, USA
Coils have been replaced to both number 2 and number 3 cylinders and the car does not have 20K on it yet. The symptoms were poor performance, including a feeling like the vehicle was going to stall and the inability to go much over 45 mph. Check engine light came on both times that this happened.
- Lake Mary, FL, USA
The car was purchased as a new car with 3 miles on the odometer from an authorized Hyundai dealership in June 2016. In August 2018, the car was driven for a little over 30,000 (highway)miles and was checked for the 30K-mile-service at the Hyundai dealership. The day after, engine check line turned on and the vehicle began shaking heavily in both high and low speed. Although I knew that the issue was related to the engine misfire, and was able to provide a obdii scan results from autozone, but the Hyundai dealership completely ignored all information I provided. In fact, they boasted about how well their "Hyundai scanners" are the only scanners that can correctly scan the vehicle. Consequently, I had to make four visits to the dealership within five days in order for them to admit their mistake and fix the problem. However, now the engine is still throttling in an unusual manner at a very subtle level. I spoke to the Hyundai's regional customer service manager about how this misfire could lead to dangerous situations on a highway where a driver's at a greater risk in higher speed traffic. But the response was simply advising me to continue visiting the dealership.
- Grapevine, TX, USA
While the car was sitting in the drive, the car was turned off all of the lights except the headlights and reverse lights turned on. The only way I could turn them off is if I turned the car on and back off. It has happened 3 times in the last 3 days. The first two times it happened was about 2 hours apart from each other. The second time the lights turned off on their own within 30 minutes. The third time I was at work and am not sure how long the lights were on but I walked out of work to them on.
- Wichita, KS, USA
I have had a ton of issues. My blind spot sensors only work occasionally. (I actually know someone else with a Hyundai that is having the same problem). Additionally, sensors go off at random. I have had the warnings for flat tire pop up multiple times when there was no flat tire. One of the tones my steering wheel actually locked up and I was unable to drive. I have also had issues with my radio screen and the radio playing. My push to start button also has issues. Sometimes it will not turn the whole car off. They replaced something in the bottom but it is still happening. Today it actually had a hard time starting. This has been happening since I got the car. I've had it less than a year and it has been to the shop a couple dozen times. This happens at all times both when I'm moving and not moving depending on the issues. It has also happened when I was driving slower and faster. My screen has also frozen and I have been unable to use it. Both in motion and parked. P
- Trinity, AL, USA
The contact owns a 2017 Hyundai Elantra. While reversing the vehicle, the back up camera became inoperable. The vehicle was taken to the dealer (gerald Hyundai, 209 hansen blvd, North Aurora, il 60542), but the failure was unable to be duplicated. The vehicle was not repaired. The contact also stated that the vehicle would intermittently start and then turn off, and the driver and passenger windows failed to operate correctly. The vehicle was taken back to the same dealer where it was diagnosed that there were failures with the engine bracket mount and electrical system. The vehicle was repaired. While driving various speeds, the steering wheel seized. The vehicle was returned to the dealer where it was diagnosed that the mdc bolt needed to be replaced; however, the dealer recommended that the steering column be replaced. The vehicle was repaired. The manufacturer was notified and informed the contact that they would assist by deducting one vehicle payment. The failure mileage was approximately 4,200.
- Geneva, IL, USA
While driving car at 50 mph on a county road on 10/11/2017, car shut itself off, I had to coast to the shoulder without power steering or power brakes. Warnings such as antennae disconnect, blind spot detection system warning. When I was able to restart the car I drove to O'brien Hyundai and they were unable to help me as they had no available appointments. Finally able to get a appointment at another dealership gettel 0N 10/21/2017 I have brought the car in 3 times for the same issue, 1st time 10/21/17, found problem with the electrical system, they disabled the bsd system and the wiring harness was ordered. I brought the car in on 10/28/17 to 10/31/17 and the wiring harness was replaced and also the bsd assembly. On 11/3/17, on the way home from work, car stalled again while driving, vehicle warning antenna disconnect, bsd system warning. Bought into service on 11/4/2017, engineer from corporate flown in to check car because they were unable to fix it, replaced bsd system LH and bsd system rh, also a loose pin at F18R. Car was in the dealership until 12/5/17. On 12/20/17 on the way to work, car stalled, electrical went haywire, doors would not unlock, car had to be towed into dealership, wiring assembly-floor had to be replaced. Car was in shop until 12/29/2017. Driving into work 1/2/2018, warning antenna disconnect, I had to turn off bsd system as each previous time the antenna warning was the first warning prior to bds warning & car stalling while driving. Have appointment on 1/8/208 at dealership.
- Cape Coral, FL, USA
The car hesitates, jerks and pulls at the acceleration moment when stoped. Foor instance im ligths or traffic jams. It causes a completely lost of power and terrible shaking. This happens after 20mins drive and the goes for the rest of the day, it is more evident driving in city.
- Malden, MA, USA
- Fresno, CA, USA