10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 11,856 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owned a 2017 Hyundai Elantra while the contact's daughter was driving at unknown speeds, the power steering failed while attempting to make a right turn. The vehicle crashed into a telephone pole. The contact was unsure if any warning indicators were illuminated prior to the crash. All the air bags deployed in the vehicle. The contact's daughter sustained a shattered left wrist, a broken right wrist, pelvic injuries, a collapsed lung, and other injuries. The contact's daughter was transported to the hospital by ambulance. The contact was unaware if a police report was filed. The vehicle was towed to a holding garage where it was deemed a total loss. The contact stated that jones junction auto group (1508 belair rd #2000, bel air, md 21014 (410) 879-6400) was contacted, but did not inspect the vehicle to determine the cause of the power steering failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Elkton, MD, USA
- Staten Island, NY, USA