The contact owns a 2019 Hyundai Elantra. The contact stated while driving there was an abnormal knocking sound coming from the vehicle and the vehicle failed to accelerate. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the vehicle would not be repaired until November. The contact was informed about obtaining a loaner vehicle at a discount. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The failure mileage was approximately 50,400. Parts distribution disconnect.

- Montgomery, AL, USA

The contact owns a 2019 Hyundai Elantra. The contact stated that the dealer completed an unknown recall repair on the vehicle however, when she picked up the vehicle from the dealer and was driving 30 MPH, the vehicle inadvertently stalled. Several warning lights including the check engine warning light were illuminated. The contact stated that she turned off the vehicle and was able to restart it after several attempts. The contact drove back to the dealer who informed the contact that they could not determine the cause of the failure. The vehicle was not repaired. The failure recurred while driving. The vehicle was towed to the dealer who diagnosed that the engine oil needed to be drained and refilled. The contact stated the engine oil was replaced; however, the failure persisted. The vehicle was taken back to the same dealer who diagnosed that the engine needed to be replaced. The dealer informed the contact that the warranty would not cover the recall repair for NHTSA Campaign Number: 21V301000 (Engine) because the contact did not have the engine oil maintenance records. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

- Reseda, CA, USA

The contact owns a 2019 Hyundai Elantra. The contact received notification of NHTSA campaign number 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mauldin, SC, USA

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator without warning. The contact then received a notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part for the recall repair was unavailable. The contact attempted to reach the dealer on multiple occasions however, the dealer failed to answer her calls. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 2,000. Parts distribution disconnect.

- Springtown, TX, USA

The system that was affected was the engine, and inspection is available. We were all in seatbelts at the time of the incident. PepBoys has confirmed it is an electrical issue and they can't repair it and must be done by the original manufacturer. The warning lamps that appeared were the battery, oil, and the engine lamp. And still stops and appear everyday.

- Hopkins, SC, USA

Engine knocking noise and slows down car speed

- Monticello, AR, USA