The contact owns a 2010 Hyundai Elantra touring. The contact stated that while exiting the driveway, the steering wheel seized and the eps and ESC warning indicators illuminated. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

- Oconomowoc, WI, USA

This is a second issue same problem. The first time was December 29,2014 went out started the car no power steering had just drove the car the day before over hundred miles seemed fine well the next morning the problem arose wife went to go to work no power steering she took my vehicle I missed work to take into the dealership. That afternoon they reset the computer and the car drove fine. Fast forward to March 22,2015 a Sunday morning got into the car started it up an no power steering shut it off restarted it ran fine. Called the dealership up the next morning got an appointment to have it checked over. Again the same issue thankfully we were not driving the car when these issues have happened. We have seen the article in the paper on the recall but at this date Hyundai has not notified owners of the recall so I guess we wait and hope we do not crash the car in the mean time. Iam also the second owner of this car and wonder if this was not an issue in the past.

- Kansas City, MO, USA

My daughter was returning home from work. The eps (electronic power steering) light and the ESC light came on. Indicating there was an issue with the steering. She pulled the car off the road in a panic and called me. I told her to get the car to an auto zone or advanced auto and have them check the fluid and that in the interim the steering may get very hard and to be careful. She got it to advance auto and was informed there is no fluid because it is electronic and she needed to get it to the dealer. I took the vehicle to the dealer (gettel Hyundai in sarasota) and was told the coupler was out but that the car was still safe to drive and the lights would just stay on or I could pay $1500 to have a new steering column installed. The steering wheel was making a clunking noise as I was driving it there and I was hold the steering wheel so tight my forearms were sore by the time I got it there. I am still under the 5 year warranty (but not the mileage). I immediately check for recalls on NHTSA and discover there is a recall for this very thing. By this time the dealer was closed. Contacted them first thing in the morning (today) and was told there was no recall and that the car was safe to drive with the defective steering! this is not some sort of cosmetic problem!! how can a car be safe to drive with defective steering" why are they not honoring the recall" we live in the country and we traverse windy roads...if the steering does actually go out it could potentially cause an accident and possibly a fatality! in the mean time my car sits at the dealership and we have no transportation to get back and forth to work or for any emergency that should occur!!!

- Englewood, FL, USA

The contact owns a 2010 Hyundai Elantra touring. While driving 25 mph, the ESC and eps indicators illuminated on the instrument panel. The dealer stated that the stop lamp switch needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The VIN was unavailable. The failure mileage was 44,000.

- Gaithersburg, MD, USA

As I was pulling out of my driveway the steering wheel jerked to the side and both the eps and ESC off lights became illuminated. I drove a little further and the steering wheel became very hard to move. I took the car to the local garage and had it towed to the Hyundai dealership for diagnosis and service. Luckily I was just driving in my local neighborhood, if this would have happened on the highway I may have been in a serious accident.

- Winston Salem, NC, USA

First time the incident occurred, driving in traffic at about 20mph, slowing down at a traffic light, power steering went out and the ESC light came on. I had to stop the car and restart it in the middle of traffic to regain power steering. The car was taken to the dealership the following day. I was told the power steering needed an "update". after the update the same thing happened a few days later while accelerating onto the highway. The car was brought back to the dealer and we were told the steering wheel needed calibration, so the steering wheel was re calibrated and we were told that the issue was resolved and so the malfunction would not reoccur. However, the malfunction happened a 3rd time, on 3/25, while driving at approximately 20mph in traffic, power steering shut off and the ESC light came on. We will take the car back to the dealer tomorrow. This issue is unsafe as when the power steering goes out, we have no control of the vehicle. The malfunction occurs without warning and poses a serious safety risk if it occurs at a high speed.

- Hyattsville, MD, USA

Driving Elantra touring 2010 ( with less than 28500 miles) in a local street, and all of sudden the vehicle stopped immediately before the turn signal and unable to operate the steering. There were several lights, including the "ESC" was on. It is really scary when vehicle stopped responding while driving on the street. I am not sure any recall available to remediate this dangerous problem.

- Franklin Park, NJ, USA

Made a left turn and began accelerating to 30 mph when complete loss of power steering occurred and eps (electronic power steering) light and ESC lights activated on dashboard. Shut off vehicle & checked all hoses, belts, fuses - all appeared normal. Read online that this was a common problem around 56000 miles for Hyundai elantras. Turned car back on and power steering works now but I am terrified of losing control of my vehicle again in a busier street. I am thinking of taking it to the dealer to see if it is warrantied as obviously this is a manufacturing defect!!!

- Rockwall, TX, USA

Traveling in a 40 mph zone approaching a red light. Began decelerating and applying brake. Eps (electronic power steering) light and ESC lights activated on dashboard; complete loss of power steering occurred. Shut off vehicle & checked all fuses - all appeared normal; no power steering or ESC functioning. Vehicle serviced by dealer who diagnosed a short in the electrical harness in the steering column. Repair required complete replacement of steering column and wiring harness (parts cost was over $1,100). Dealer stated this is becoming a common repair for the elantra line of vehicles, but this was the first they saw in a touring model. Due to commonality of parts in comparison to the percentage of touring models produced it appears there may be a problem with the design of the steering column and wiring harness for all elantra models.

- Tonawanda, NY, USA

I was traveling South on I85 South approaching the exit 17 where I had planned to exit, as I began to apply the brake the engine was racing, and the vehicle continued to accelerate, I could not stop the vehicle, I turned right onto the exit, the vehicle did not slow down, I could not make the complete turn, I fractured my left thumb, and broke the steering wheel while trying to avoid crashing into some trees that were in the path of the vehicle, I continued to try to stop the vehicle but it kept going; I ended up crashing into an embankment just a couple of feet off of the ramp road on I85 North. Upon the impact of the vehicle crashing into the embankment the airbag exploded like a balloon and then deflated, it did not protect my body from the impact, I experienced back fractures, hemoperitoneum, and bowl perforation from the seat belt, I fractured my left thumb while steering the vehicle, I was hospitalized for 9 days, and received surgery on my bowel. The body shop while writing an estimate started the vehicle and discovered that the accelerator is still stuck (electronic throttle control). I did contact Hyundai and sent them authorization to inspect the vehicle, however after reading about the electronic throttle control, and the problems of other drivers have experienced with the component, I decided to contact your office. I don't want Hyundai to tamper with the vehicle and alter or destroy the condition of the vehicle and change the status of the accelerator in its present state. Is it possible for you to inspect the vehicle? I am concerned that other drivers of these vehicles may encounter the same problems, I was blessed because it could have been fatal, and had the on coming vehicles arrived seconds earlier there could have been multi a car crash. Please contact me.[xxx], [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charlotte, NC, USA

Car pulls to the right when driving. Have to keep left pressure on steering wheel to go straight. Car now has 15,000 miles... still same problem dealer has not been able to do anything.... multiple alignments... said tires were bad-had to see tire manuf.- did that and they said could not find any problem with tires. Dealer said the steering is made that way because of the way the road is curved. You have to get use to it. Did an internet search and found others complaining about the same problem with the tourning.

- Charlotte, NC, USA

The contact owns a 2010 Hyundai Elantra touring. The contact was driving approximately 35 mph as the vehicle began pulling to the right without assistance. The vehicle was taken to an authorized dealer three times for the failure. The vehicle was diagnosed and an additional investigation provided by the manufacturer determined that the the vehicle was operating as normal. A four wheel alignment was performed on the vehicle yet, the failure recurred as a result of premature tire tread wear on the front driver's side tire. The manufacturer was not made aware of the problem. The approximate failure mileage was 3,305.

- Canton, OH, USA

The contact owns a 2010 Hyundai Elantra touring. The contact stated that the vehicle would pull to the right while driving at any speed. The steering service warning light also began illuminating on the dashboard. The vehicle was taken to an authorized dealer where the contact was told that the steering column needed to be replaced. The vehicle was not repaired. The failure mileage was 1,800 and the current mileage was 2,200. The VIN was unavailable.

- Independence, MO, USA

The Elantra touring pulls to the right. After 6 trips to service and adjustments authorized by Hyundai the car still pulls to the right. It is very tiring continuously correcting the steering.

- Hanoverton, OH, USA

Hyundai Elantra touring pulls to the right while accelerating and traveling at 50 mph. It hurts your wrist to keep it straight on the road. Alignment and tire rotation doesn't solve the problem.

- Stouffville, 00, USA