10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,723 miles

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« Read the previous 20 complaints

problem #9

Jul 252014

Genesis

  • 38,549 miles
Radio display freezing up. Word Genesis stays on. When put in reverse rear camera will not come on. When put in drive display stays frozen with word geneis. Can hear radio playing on am/fm/ and xm radio when changing channels. It freezed up on me took it to dealer, service manager hit reset button would not reset. Turned car on and off several times before it finally cleared.

- Houston, TX, USA

problem #8

Mar 312014

Genesis 8-cyl

  • 35,000 miles
While driving at night on the highway with the lights on automatic setting, taking a exit and put my left blinker on the head lights shut off for a period of two seconds. At times the cruise control does not work, the front and rear sensors come on when is nothing in front or rear of the vehicle. The car as been at the dealer various times and at times they said I have a bad sensor and by the time they look at the vehicle they said that is nothing wrong. The symptoms go away after driving for a couple days, bit I feel that I will get into a accident if the lights don't come back on.

- Scituate, RI, USA

problem #7

Nov 262013

Genesis 6-cyl

  • 22,085 miles
Hyundai Genesis sedan w/tech package. While driving down a poorly lit road at approximately 50 mph, I activated my right turn blinker to turn right at an upcoming intersection. As soon as I selected the turn signal, both headlights went out for a period of 1 - 2 seconds, then came back on. Since the road was dark, I was literally driving blind and could have ended in a very serious accident. There has apparently been a few Genesis sedans reporting this same issue, but this was the first time this has happened to me. When I got home, I noticed that my headlight switch was in the on position. There is also the auto position. When in on, I could duplicate the issue randomly by selecting the turn signals, thought it wasn't consistent. When in auto, I could not duplicate the problem.

- Scott Afb, IL, USA

problem #6

Nov 082013

Genesis 6-cyl

  • 34,000 miles
The headlights completely turn off for around a second when turn signal is engaged or disengaged. Problem happens sporadically and has only been observed when the headlights are in the on, not auto mode. This sudden and brief, unexpected lack of visibility at night is dangerous.

- Fox Lake, IL, USA

problem #5

Nov 062013

Genesis 6-cyl

  • 20,851 miles
There has been numerous occasions when my headlights are on and I engage a turn signal, both headlights turn-off for a period of about 1 to 2 seconds. This can be deadly when traveling at a significant speed during hours of darkness.

- Scott Afb, IL, USA

problem #4

Jun 182013

Genesis

  • 26,000 miles
I was driving on a local highway in the center lane and the vehicle lost power suddenly. All of the indicators came on. I had to muscle the car off the road using momentum with no power steering crossing lanes of traffic. It was a very dangerous situation that could easily have created an accident. Previously the car lost power at a light and the navigation and back up screen has flickered and turned off and the music controls freeze. I took the car in to the dealership after it died the first time and they reported no error codes and did not repair the car. I immediately took the car in after it died on the highway and they are again reporting no error codes. This is a very dangerous situation to have my car suddenly lose power while driving.

- Fort Myers , FL, USA

problem #3

Jan 042013

Genesis 8-cyl

  • 16,250 miles
Auto hold technology feature failed at a stop light. When on, auto hold illuminates white, and green when it is actively holding the vehicle in place, without the need to depress brake pedal. On a stop light car jerked forward and the auto hold illumination turned orange in color from green. Auto hold feature would not reset even when restarting vehicle. Dealership was able to reset, citing a shortage in the auto-hold unit, with a replacement part ordered. Potentially dangerous if there was anyone in front of the vehicle at the time of failure, as it could of resulted in a potential injury.

- Mequon, WI, USA

problem #2

Aug 032009

Genesis 8-cyl

  • 36 miles
The lcd information display located between the speedometer and tach is too dim to read during the day unless the car is in the shade. This creates a safety hazard since certain info is necessary while driving and cannot be seen under the stated conditions. The brightness cannot be adjusted. I have contacted Hyundai and they recognize the problem but said there is no repair available. It is possible this only applies to the 2012 non-rspec 5.0 model since I have talked to other owners with the rspec and they don't have the problem. Other similar models on my dealer's lot have the same problem. Please reply, thanks.

- Las Cruces, NM, USA

problem #1

Jul 162012

Genesis 6-cyl

  • 11,500 miles
Back up camera did not function when vehicle was put in reverse. Back up camera came on when vehicle was put in drive and stayed on for a block or so while car was driven forward. Gps map then was activated, but display froze, then entire screen went blank. Video system then re-booted itself. This was repeated several times before the gps stayed on the video screen as it is designed to function. The intermittent operation of the gps was distracting and could have resulted in the driver not being able to view driving directions.

- Lakewood, NJ, USA