10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,431 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My headlights flicker off and on randomly while sitting still and driving, it shows on my instrument panel switching from auto mode and off randomly I looked up the problem on a couple forums and hundreds of people have had this problem please make this a recall before some hits a child or a car in the street cause the dealerships are not trying to work on it some people said by replacing the turn signal handle it fixed the problem but it needs to be a recall fix not a owner fix if this many people are having a problem ( I found as video on youtube which is the exact problem every one is having https://youtu.be/wyamrudmtqg)
- Tampa, FL, USA
I've had to replace the turn signal bulbs several times (3 times so far). The 2015 model uses one light to function as both the daytime running light and also as the turn signal. It looks to me like they overheat and it was probably a bad design in my opinion. I feel like Hyundai needs to strongly consider a recall to rectify this ongoing problem. I don't ever remember having to replace a turn signal on any of the vehicles I've ever owned and it seems this will be an ongoing problem. It creates a bit of a safety issue too - being without a front turn signal when this happens. I put March 16 below as that was the most recent occurrence.
- Phoenix, AZ, USA
The headlights, whether in auto-mode or on-mode, will randomly turn off by themselves for a couple seconds, then cycle quickly back on and off, before turning back on after a few seconds. Within a 30min drive this typically will happen at least once. It is speed independent; it will occur at highway speeds, during rest at a stop light, driving through a parking lot, through dark twisting forest roads, etc., etc. Sometimes, although not always, operating the turn signal will initiate the issue. As documented by video, when in auto-mode and the situation occurs, the "light-mode" dash display will quickly alternate between off and auto as the lights themselves cycle off and on. It is extremely dangerous for a driver and also surrounding vehicles, as all exterior lighting is lost and the vehicle goes dark.
- Fitchburg, MA, USA
Passenger side front signal light keeps going out. Has replaced 7 times since owning this car.
- Decatur, IL, USA
At night when head lights are on and blinker is used, when the blinker is put on or when the turn is completed and the blinker goes off, the headlights go off for 3-5 seconds. This has also happened when blinker is not used while driving all headlights went off for 3-5 seconds. It is more prevalent when blinker is used. It happened twice on my commute to work this morning. I put todays date on this complaint, but it has happened multiple times.
- Chatsworth, GA, USA
Right daytime running light/turn signal replaced twice within 6 months. Both times was working when vehicle was parked, stopped working next time vehicle was driven. Both times, the car had been driven on both city streets and highways before being parked overnight.
- Washington, DC, USA
Headlights will go out without warning. This has now happened on 6 different occasions, 5 of which I was traveling on rural roads with no streetlights. During the day, the light diagram box which shows if your lights are in automatic, drl or manual mode cycles through. In addition, I am constantly replacing turn signal bulbs. This is a safety issue as it is extremely dangerous. I have contacted Hyundai over 60 times and they have expressed no interest in repairing the problem. They know that it is the multi function switch causing the issue. This has been acknowledged via the dealership's conversation with Hyundai. It's important to report this if your vehicle is affected, to highlight the frequency of this defect.
- Raleigh, NC, USA
Multi-function headlight switch (control stalk) is defective and causes low-beam headlights to flash intermittently or turn off for a short period time (3-5 seconds) when using turn signal (right or left). This event occurs while car is moving, speed does not matter. Headlight flashing occurs at all speeds.
- Houston, TX, USA
The front turn indicator bulbs blow out frequently, creating a significant safety issue. This is because the manufacturer combined the drl and turn indicator functions into the same bulb, using one filament of a 2357 for both functions. It is also not possible to replace the bulbs with a longer-life alternative, such as a led replacement, since the car refuses to recognize the led bulbs. Therefore, many Genesis owners end up replacing these bulbs as often as monthly, or even bi-weekly. The failures of these indicator bulbs are unpredictable, and the problem should never have happened, since the identical car in Canada uses the existing "eyebrow" lights for drl and therefore the 2357 front bulbs are not susceptible to frequent unpredictable failure.
- New Lenox, IL, USA
Poor illumination at night without using the brights. Unable to see a safe distance in front of you.
- Edmond, OK, USA
Combination daytime running light/turn indicator/signal frequent failure/burnout
- Mclean, VA, USA
The contact owns a 2015 Hyundai Genesis. While driving 40 mph, the headlights shut off without warning. The failure caused the instrument panel lights to shut off as well. The contact stated that the air bag indicator illuminated on another occasion. The contact stated that the air bags were replaced in 2015. The vehicle was taken to Mitsubishi potamkin of manhattan, New York where the headlight failure could not be duplicated; therefore, the vehicle was not repaired. The manufacturer was made aware of the failure with the air bag, but not the headlights. The failure mileage was 11,717.
- Bronx, NY, USA
While headlamp switch is in auto position the headlights will randomly blink out or cycle through the lighting options after using the turn indicator. Most recently while our daughter was driving it cycled from auto --> driving lights-->on-->off 3 times within a block after signaling and making a left turn on a city street. Very disorienting and clearly a safety issue, particularly in rural areas where street lighting is minimal. Issue is impossible to duplicate due to its randomness so the dealer assumes there is no problem. They have stopped issuing paperwork on our visits for the problem so there is no recent paper trail. I believe there is a short in the turn signal level or turn signal module as the issue always occurs after the turn signal is used.
- Champlin, MN, USA
While driving at night on a dark road in sport mode, all interior and exterior lights began to flash then went totally out after a few seconds they came back on.
- Manassas, VA, USA
Headlights suddenly turn off. Intermittent defects I now refuse to drive this car at night. This defect happens while driving, in the highway or on a city street. The vehicle has been brought to the dealer 2X; will be brought again.
- Redmond, WA, USA
The auto dimming feature on this vehicle could be a nice feature if it works properly as it would help blinding drivers on the opposite direction while keeping me safe as well. Here is the problem. While traveling on highway 93 from las vegas to phoenix AZ the high bean engaged due to very dark road condition. However the back red light of a vehicle one mile away causes the high bean to disengaged leaving me in the dark again. What is even worse is that a vehicle coming on the other side of the road (not on the same road I am driving on) I mean the other contrary side. Whenever, it sense any light at any distance visible to the naked eye, it will also disengage the high bean. This is totally unnecessary as the transit going on the other direction is not affected due to the large median between the 2 roads. My experience is on the route 93 so far las vegas to phoenix. This can simply be fixed by providing proper illumination while on low bean mode or regular condition at night time as they have done on the 2016 model. On Feb 20, 2016 around 8:30pm while driving on highway 93 from las vegas to phoenix AZ I lost front headlight illumination two times as I was trying to manually switch the low bean to high bean after the high bean had engaged due to the darkness and lack of enough illumination; then it disengaged after sensing either the rear read light of a vehicle one mile in front of me leaving me in the dark again. The other example is when another vehicle one mile away coming on the opposite direction but on the other side of the road and far away from my side due to the large median between road sides. Forcing me to stop and ending off the road and miraculously not going down the cliff. My family and my life is as important as the family of the incoming traffic drivers. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Buckeye, AZ, USA
When the light switch in pushed forward to low beam, switch turns and turn off all the lights. Very dangerous when driving. Handle is not round, what makes causing the problem.
- Putnam Valley, NY, USA
- Spring Hill, TN, USA