10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
935 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #42

Apr 162023

IONIQ 5

  • miles
Called an ICCU failure. It's the control unit that charges the 12V battery from the high voltage battery. The unit fails blowing the high voltage fuse. Failure of this component causes the vehicle to all but shut down, even while driving. This is known by Hyundai. Others have said this happens at about 12 months and 10,000 miles. My car was 53/54weeks old and had 9,300 miles. This failure of this part may have also caused my AC to stop working. As pressure sensor on the 12V system that was working before the component failed was not working when I received the car back, resulting in another lengthy repair. I had about 0.7 miles warning, a yellow check EV system lit up, then the whole dash lit up saying to pull over immediately. The ICCU was replaced by Hyundai with the "2023 spec" version.

- Richmond, VA, USA

problem #41

May 162023

IONIQ 5

  • miles
The power gave out on the car and Hyundai refuses to fix it. They said a part needs to ship over and they give very little updates.

- Chicago, IL, USA

problem #40

Jun 142023

IONIQ 5

  • miles
Charging randomly stops before completion

- Halfmoon, NY, USA

problem #39

May 052023

IONIQ 5

  • miles
Was driving on the highway and got a warning to check electric system, then it asked to pull over due to battery failure. The car's 12V battery died and it wouldn't turn on. Had AAA replace battery, and then drove it to the dealership. The power gave out close to the service center and the car moved really slowly. It took the service center to diagnose the issue as ICCU failure. It's been 4 weeks and there is no ETA on the part.

- Mountain View, CA, USA

problem #38

Apr 222023

IONIQ 5

  • miles
This is a rampant problem with my car as I have seen hundreds of the same reports throughout the many Ioniq 5 forums I am on. 4/22/23 my car died leaving me stranded. Apparently, the early revisions of the car I bought in March 2022 has a problem where the ICCU and inline fuse will go out over time leaving the car useless and frankly a hazard as I had to immediately pull over when the error message popped up. The issue IMHO should be a recall at this point. It has been sitting at a dealership awaiting the back ordered parts and Hyundai corporate denies that this is an ongoing problem even though I can see all the evidence widespread on the internet. Currently in the process of contacting a lawyer about a lemon law/class action lawsuit.

- Aptos, CA, USA

problem #37

Jun 012023

IONIQ 5

  • miles
Started vehicle and heard a loud pop with immediate amber warning to check electrical system with 12 volt battery and EV electrical system warning lights illuminated. While driving to dealerships, vehicle slowed abruptly at Highway speed and warning message said to stop vehicle immediately. Towed to dealership with probable bad integrated charging control unit and high voltage fuse blown. Seems to be an issue with many ioniq 5s. Recall this vehicle!

- Rohnert Park, CA, USA

problem #36

Apr 232023

IONIQ 5

  • miles
The 12-volt battery that controls everything in the car stopped being recharged by the 800volt battery, eventually causing the car to suddenly lose power and slow to 22 mph on the freeway. I was able to pull over 3 lanes and exit what was fortunately an uncrowded freeway. The car would not exceed 22 mph and soon stopped altogether and could not be moved. The main 800volt battery was at 56% charge, as the 12-volt battery went to 0%. The car was towed to the dealer. After inspection the dealer has confirmed that the ICCU system has failed and must be replaced, with a long back order and still no delivery date after 5 weeks. There were warning messages that appeared before the vehicle lost power, saying to check the battery electrical system. There should have been a warning that said -??stop driving immediately as the electrical system is failing, and the car may stop even though the main battery is still well charged.-??

- Palo Alto, CA, USA

problem #35

May 282023

IONIQ 5

  • miles
Vehicle will not charge at advertised speeds. Vehicle notifies me via phone app notification that -??vehicle is not charging. Please try again. Ensure the vehicle infusions is off and gear shift is in park.-?? The car only charges if manually adjusted in settings to charge at minimum charging speed. The car used to charge at adversities speed and no longer does ever.

- Algonquin, IL, USA

problem #34

May 262023

IONIQ 5

  • miles
The vehicle does not illuminate the brake lights when slowing down in ipedal and level 3 regen modes without actually pressing down the brake pedal.

- Jacksonville, FL, USA

problem #33

May 162023

IONIQ 5

  • miles
Electrical system not working. The vehicle does not charge. The 12Volt battery is completely dead and vehicle does not start. Before the vehicle gone offline - it was reporting Electrical System is not charging and dead immediately. I towed the vehicle to Route 1 South, South Brunswick, NJ Hyundai Dealership on May 19th, and still in repairs. The main battery pack was showing 90% charge. The vehicle reported problem in the middle of the driving and completely slowed down to below 25Miles before and came to grinding halt. Jumpstarting the vehicle did not help.

- Monroe Township, NJ, USA

problem #32

Apr 052023

IONIQ 5

  • miles
While driving vehicle, car had sudden and rapid loss of power that resulted in significant decrease in speed. Vehicle was nearly in a rear-end Collision due to sudden drop in speed. The car is currently being inspected by the Hyundai dealership with reported failure of the ICCU.

- Lincoln, CA, USA

problem #31

Apr 112023

IONIQ 5

  • miles
The vehicle does not charge. After multiple attempts by the dealer to fix the issues, the vehicle is still in the shop. I am told it now charges on level 3 chargers (super chargers not available widely) only and does not charge on level 1 and 2. Various parts have been replaced but Hyundai corporate and the dealer has not been able to identify the issue or fix the problem after 45 days. I have filed a complaint with Hyundai and requested that the company buyback the vehicle. No response from Hyundai. I do not feel safe driving the vehicle. The vehicle is in repair with Lia Hyudai of Hartford, CT. Thank you, Bhavani 917-605-9772

- South Glastonbury, CT, USA

problem #30

May 102023

IONIQ 5

  • miles
As I was parking my car I got a yellow warning battery light. It said to check the electrical system. When starting the car the warning light came back on and this time the car went into "turtle mode" where the car won't go over 25 miles per hour. After that the car flashed a red warning light and said to stop driving immediately. I called for a tow and the dealership diagnosed the problem as an ICCU and Fuse problem. They informed me they have ordered the part but that it make take over a month to get the part in. The car only has 11,000 miles on it and is just over 1 year old.

- Irvine, CA, USA

problem #29

May 122023

IONIQ 5

  • miles
On may 12 I was driving on Lake Mead hwy when I heard a pop and lost power I pulled over and checked the car and couldn't find any visible issues I was very close to home, The car went into turtle mode and was able to make it home just before everything shut down. The Hyundai dealer said its the ICCU unit and fuse. No accident or injuries. Lucky I wasn't traveling to CA. which I often do.

- Henderson, NV, USA

problem #28

May 172023

IONIQ 5

  • miles
Likely ICCU failure incapacitated vehicle while in motion on highway. Vehicle decelerated uncontrollably and would not re-accelerate. Shortly thereafter 12v battery warning appeared and vehicle was no longer operable. Series of warning lights. -??check electric vehicle system-?? upon car starting, -??Stop vehicle and check power supply-?? shortly after starting drive, "12v battery very low" immediately before vehicle went completely dead.

- Charleston, IL, USA

problem #27

Apr 272023

IONIQ 5

  • miles
While driving to work on a 55 MPH road (single lane in each direction) my car faulted with warnings for me to pull over immediately and check my batteries. At the same time, the car's speed dropped quickly to a maximum of 24 MPH, which nearly caused the cars behind me to collide. After pulling over, I was able to limp into a safe area and call a tow truck. The service shop informed me that my Integrated Charge Control Unit and fuse needed to be replaced. I am still waiting for the part to come in (estimated delivery of two months). This issue is not isolated to me; others in social media groups have experienced similar issues with their MY 2022 Ioniq 5. Hyundai is quiet on how widespread the issue is, but given that there is a safety concern when one's auto suddenly slows down while on a highway, I thought it worth reporting.

- Mechanicsville, VA, USA

problem #26

May 022023

IONIQ 5

  • miles
A few minutes into my drive I heard a loud POP from under the rear seat and then an orange EV system warning message flashed on the display. The vehicle slowed down and I couldn-??t maintain speed above about 25mph. Shortly after the first orange alert, the red -??Stop vehicle and check power supply-?? message popped up on the screen along with an emergency warning sound. The vehicle was towed by Hyundai Roadside Assistance to the nearest certified dealer, which took 1 week to diagnose the car. They just confirmed it was an ICCU (Integrated Charging Control Unit) failure and would require a replacement ICCU and high voltage fuse, which are on backorder with no definitive delivery date.

- New York, NY, USA

problem #25

May 072023

IONIQ 5

  • miles
Last night I had an update pushed to my car. I pressed ok. today while backing up i heard a slight pop. my car then said check battery. then second alert said stop vehicle and check power supply. others with this car seem to have this issue as well and is taking a long time to fix and resolve.

- Monaca, PA, USA

problem #24

Apr 242023

IONIQ 5

  • miles
On 4/24/23, without an prior warning vehicle suddenly became undrivable. Received message: "Stop vehicle and check power supply". Car could lim along < 25mph for short distances. This condition along with indifferent Hyundai roadside assist left me stranded out of state for 5 hours before telling me to find my own way to tow the car. Car is at dealership with a diagnosed ICCU/ICCU fuse issue. To date I am being told that the parts are on back order for 2-3 weeks. Based upon online posts by others with this issue, this is not a realistic expectation. To date, Hyundai has yet to offer substitute transporation, relief from monthly paments, and reimbursement of all expenses incurred as a result of the loss of this vehicle.

- Pine Brook, NJ, USA

problem #23

May 012023

IONIQ 5

  • miles
I was driving to the dealership due to an unusual message. I was on a main street less than 2 minutes from home when an alert came on the screen that said "critical 12v system" I believe. The screen went off shortly after so I was unable to fully capture it. Within 20' the car stopped itself on the road and shut off. All systems were offline with a total power loss. I could not turn my hazards on, the wheels were locked and I was unable to move the car. I had to stand outside my car to alert oncoming traffic to avoid me. Had I been on the highway when this happened I feel it could have turned deadly quickly, and would have been far worse at night It has been confirmed that the ICCU and high voltage fuse had failed. There are many other owners online speaking of the same problem. The error prior to this reported in the car was "check electric vehicle system." No extended details available, and the online app that shows car codes said "all systems normal" and still does even though the car is entirely dead.

- Garner, NC, USA

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