There is a known issue with the ICCU fuse. Mine blew this morning while driving and vehicle went into limp mode. Max speed is 20 mph and this is not safe on the highway. Vehicle completely died because the 12V can-??t be charged with the blown fuse.

- Chapin, SC, USA

I was pulling into my driveway and I heard a "clunk" and then an error appeared on the dashboard saying "Check electric vehicle system." My 12V battery then died. After recharging the 12V battery with an external charger, the "Check electric vehicle system" message came up again when I started the car, and I could only drive a block or so before another message on the dashboard said "Stop vehicle and check power supply." I had the vehicle towed to a Hyundai dealer where it is waiting for them to diagnose the problem. I had all of the ICCU software update recalls performed on the vehicle before this latest problem occurred.

- Santa Cruz, CA, USA

This car has had several recalls. On 12/9/24 I brought it to dealer re the ICCU update. Apparently what was done was just a software update. On 1/8/25 while driving 50 mph, the car suddenly lost power in traffic. Flat bedded to the dealer, they had to replace the ICCU. Todays Consumer Reports states that the ICCU recall was to replace the ICCU. Clearly the software update or check FAILED, putting me and other motorists at risk that night. I always thought a recall was a repair/replace situation, not an update/check situation. Being told by the service mgr that after all, it's a $3000 part, so if it's OK they don't just replace it. Huh" What? Not replacing it as a recalled problem is a problem. Their software update failed clearly, and now I'm afraid to use the car other than locally. The warning lamps came on only as soon as power was lost and slimply said "check electrical system". No warning BEFORE the event. I think the manufacturer's solution is a non solution, ineffective and dangerous to the motorists. In addition, I got the 4 or 5 recalls already on this car I've had for under 2 years now from my insurance company, not from Hyundai. What's with that" I would be happy to speak with someone about this. I've called the manufacturer and they read to me off of a script.

- Toms River, NJ, USA

After an ICCU recall was mitigated, vehicle charging failed before achieving requested charge level. I asked for 80% and I noticed that it only charged to 72%. After driving for a few minutes, vehicle appeared to enter limp mode and then the 12 volt battery died disabling the vehicle. I had to provide an external 12 volts in order to get the vehicle back into my garage so I could notify the dealership. Dealership indicated it would be about 6 weeks before The car could be diagnosed, let alone fixed.

- Huntsville, AL, USA

iccu failure. Hyundai may be trying to hide data as they are not processing this as a recall but just as a warranty service. battery light Turner on and car went on a crawl mode. I had the car towed to dealer and they confirmed it needed a new iccu. my new 3 month 12v. battery was ruined and they refused to replace as it was not from factory. this is my second 12v battery in one year. after replacing the iccu, the fuse blew. please see that hyundai is not hiding crucial data from the public

- Panorama City, CA, USA

ICCU failed while charging. Vehicle showed no diagnostic codes to indicate the problem. All recent recalls regarding the ICCU performed on the vehicle.

- Claymont, DE, USA

Our 2023 Hyundai Ioniq 5 went completely dead on the evening of [XXX]. There were no warning signs/messages prior to it. It just would not start and none of the electrical systems (dashboard, lights etc) worked either. We became aware of the recall involving defective ICCU causing depletion of the 12 volt battery. We called nearby dealerships but their service departments were closed because it was the weekend. On Monday January 13, 2025, we were able to get in touch with the Hyundai dealership in El Monte, CA. Their service personnel instructed us to jump start the car and bring it in for service, which we did around 8am the same day. Around 2:30pm, we received a call from the El Monte dealership saying that they are not able to address the issues with our car because the dealership who sold us the car (Garden Grove Hyundai), had installed/wired a non-factory-certified GPS device (LoJack) into our car (unbeknownst to us), which was interfering with troubleshooting. The El Monte service person recommended that the car be transferred to the Garden Grove Hyundai dealership. He also stated that he would not recommend driving the car to the Garden Grove dealership since it may pose a safety risk. He said that it's possible that the car may suddenly die without warning while we are driving. We spoke with Hyundai roadside assistance, Hyundai customer care, and then the Garden Grove dealership, only to be told that it is not their responsibility to transfer the car, despite it being a safety risk to drive the car. The Garden Grove service person kept insisting that it's safe to drive the car and to just drive it over, which made us extremely uncomfortable. Nobody has taken ownership/responsibility for what has happened and the customer service has been awful. We have wasted the entire afternoon of January 13, 2025 being on numerous phone calls with no resolution in sight. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Alhambra, CA, USA

There was no major safety issue in this instance. My concern is this poses a severe risk if it happened while driving. The car was on and in ready to drive mode but was parked in the garage with climate control on while loading it for going to school. At somepoint between trips to the car over 20 minutes it died with no warning. Some lights behind buttons, the interior lights, and the screens were on but blank. Not a single button in the car would respond. Including hazards or opening the trunk or closing the charging port door. Lights like the LED for the overhead light button blinked and the charging indicator by the charging port blinked a pattern of 1 longer flash and 8 shorter flashes. The car would not shut off or on again another button that was completely unresponsive. The lights and screen stayed on for at least 30 minutes before I left with a Lyft to get the kids to school. An hour and a half later everything was off and it seemed to have no power. At that point I did figure out how to jump it and get it to the dealer. The dealer claims the 12V battery died and that was the only issue and completed the 2 open recalls. There was no indication when I started the car that anything was wrong or the 12v battery was low or needed replacing. There are apparently no error codes from it completely failing while in ready mode. I was only told this happened because it was in park and the 12V battery failed while it was on and parked, if I had been driving I would still have use of the vehicle as the recall outlined for a failed ICCU when the 12V battery drains. They can find nothing else wrong but my concern is that a failed 12V battery could cause this while driving. I was told simply it cannot happen because the software handles it differently when driving. I hope that is correct.

- Aurora, CO, USA

Hyundai service department confirmed the ICCU needs to be replaced but is on back order for 5-6 weeks

- Seattle, WA, USA

The car has had multiple recalls for the ICCU failure. I have brought the car in been 3 times. Will go in again this week. The recall remedy never fixes the issue. The car works for a few weeks then the same issue happens again.Unable to start the car or drive. Has been going on since June 2024.

- Mamaroneck, NY, USA

Several days ago, the twelve volt battery on my car was replaced because the car just suddenly died overnight while sitting in my garage. They told me that the battery needed to be replaced when I went to the dealer. They replaced it and now less than a week later, I was driving on the highway and suddenly the car Slowed to no more than 27 miles an hour with warnings about the electrical system not working and a problem with the battery. I had to put my flashers on while I was driving down the highway until I was able to pull off and have the car towed to another dealer that was closer to the scene. Not sure what they are going to say, but obviously this was very scary as well as a nuisance.

- North Andover, MA, USA

I was sitting in my parked vehicle, which I had just turned on. It was cold so I turned on the seat warmer. About a minute later, I hear a pop and saw a -??check electric vehicle system-?? warning on my dash, followed by an audible alarm and a new -??stop vehicle and check power supply-?? warning on the dash. I decided to have the vehicle towed to my local Hyundai dealer.

- Riverside, CA, USA

While driving on a 45 mph speed limit road, there was a "pop" noise and then alarms on the dash display that power was limited and stop the car. The car's speed was severely limited to about 10 mph for a few seconds while I pulled the car over, and then the car died. Everything was electrically dead. I couldn't even turn on the hazard lights or lock or unlock the car. I took a video of the dash display rapidly alternating between two alarm messages, "12V battery storage low. Stop safely." and "power limited." This website wouldn't let me upload the video, so I saved screen shots of the two alarm messages from the video. Shortly after I stopped the car, it all went dead. It scares me to think what would have happened if I had been on the interstate when this occurred.

- Broadlands, VA, USA

I was driving the car 70 miles per hour in a highway. Car suddenly stopped and only go 5 mph. I was lucky no car behind me. If not I could be death today. I brought it to service and ICCU unit failed which is happened almost all Hyundai IONIQ 5. They replaced it with same ICCU and it will happen again. I think they want me to make an accident next time. This car is not safe to drive with this charging unit.

- Katy, TX, USA

We were driving our vehicle in a parking lot while on vacation and we got an error message -??check electric vehicle system-??. It then displayed the error message -??stop safely and check power supply-??. Four months ago, we had the same problem and had our 12 volt battery replaced and our ICCU updated. Our vehicle lost power while we were driving. We were able to drive the car safely to a hotel. But the ICCU needs to be replaced.

- Washington, DC, USA

The ICCU failed, leaving the car with a Check Electrical System failure and ultimately cutting power to the vehicle, forcing driver to pull over and stop.

- Lynnwood, WA, USA

My new 2023 IONIQ 5 became inoperable on 3 occasions when it completely lost power. This situation unquestionably impaired my safety on the first occurrence of power failure that happened without warning while I was driving; fortunately, I was able to coast to the side of the road without incident. In my repair visits to Hyundai dealers, the integrated charging control unit (ICCU) updated (twice) and the depleted 12-volt battery was charged. Repair visits resulted in loss of use of my car for a total of 31 days while it was in service. The 12-volt battery finally had to be replaced on the last dealer visit because it had could not hold a charge. The battery was barely a year old. No Hyundai dealer could assure me that the problem with the charging system was resolved. It was suggested that annual replacement of the 12-volt battery before the end of its normal lifespan might be required to avoid the serious safety risk of power failure while operating the vehicle. Hence, I am not driving my car with confidence that the safety risk risk was alleviated. I understand that Hyundai Motors acknowledged the ICCU problem and addressed it with a new ICCU in the 2025 Ioniq 5 model year. However, in my case, I have a still-new, expensive vehicle that I drive without feeling 100 percent secure that I am safe.

- Silver Spring, MD, USA

I started my car and after a minute I received a warning saying to check my electrical system and safely pull over. After 5 minutes of trying to drive to the dealership the car suddenly slowed down to a max speed of 27mph and then shortly after slowed to a stop and turned off. The car would not turn on and eventually the 12v battery died. I tried to jump the car but the 12v would not stay charged long enough to put the vehicle into drive. It appears the ICCU is not working and cannot keep the 12v charged to make the car function.

- Laurel, MD, USA

Car lost power due to electrical supply--12v/ICCU failure. Warning on dash instructed me to stop vehicle immediately. Car is currently at dealership and inoperable.

- Seattle, WA, USA

The contact owns a 2023 Hyundai Ioniq 5. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,500. The VIN was not available.

- Sacramento, CA, USA