10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,284 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
4/7/21 while in Las Vegas parked at the Venetian Hotel, my 2019 Hyundai Kona EV battery failed causing the vehicle to be inoperative. I am still waiting for Hyundai to replace the recalled EV battery
- Irvine, CA, USA
The March 1, 2021 recall has not been resolved. The vehicle was purchased for its mile capacity however, due to this recall, I'm unable to use the vehicle for my travel/work as intended when I purchased the vehicle. As a result of the reduced miles, I must charge my vehicle between trips to ensure I have sufficient miles to make it home. This takes time out of my schedule and I must pay for the charging (I charge my car at my residence and have solar panels - thus no charging expense). This does Not take into consideration that at times, I cannot use my air conditioning or heating in my car to ensure I have sufficient miles to make it home or to the next charging station. I paid a lot of money for a fully functional car, for which I am NOT receiving. If I have reached the incorrect department, please forward this complaint to the appropriate department.
- Corona, CA, USA
Hyundai has a recall on my vehicle due to battery safety issues. They have reduced my battery storage to 80% capacity and this limits my ability to travel unless I stop for extended periods to recharge my battery. The only compensation they have provided was a $200 visa card, which is incredibly inadequate, for the time and money this is costing me. I've been without full battery capacity for over a month now.
- Fresno, CA, USA
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (electrical system) however, the part to do the recall repair was not yet available. The contact then received an email from Hyundai that stated that a software update would be sent to the vehicle through the infotainment system where the vehicle would now only charge up to 80%. the contact was instructed through the email to take the vehicle to a local dealer to verify the update. The vehicle was not yet taken to a dealer. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Waterville, ME, USA
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that centereach Hyundai located at 1815 middle country rd, centereach, NY 11720, (631) 615-4549) had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mannorville, NY, USA
Manufacturer recalls this vehicle to replace battery pack due to catastrophic fire risk.
- Hotchkiss, CO, USA
During regular driving the vehicle loses power, will not accelerate and stalls out completely. After sitting a few minutes the vehicle will restart. The vehicle was taken to the repair shop but nothing seemed wrong. Within a six month period it again occurred twice. Once again nothing was observed wrong with the vehicle but the second time last night the car was brought to the repair shop and they stated the engine has little to no compression. The vehicle is currently awaiting a diagnosis from hyndai
- Medford, NY, USA
There is a recall on the ev battery system both on the Hyundai site and the ntsb site for this. Hyundai claims there is no such recall. My battery system does not function according to specifications. Hyundai says not to park the vehicle inside due to the possibility of catastrophic fire. Neither the dealer nor the manufacturer will remedy the situation. They both deny there is any problem. I purchased the vehicle used from a dealer December 2020.
- Hotchkiss, CO, USA
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 20V630000 (electrical system). Rowe Hyundai westbrook (91 main St suite #3, westbrook, me 04092) was contacted and informed the contact that the battery software would be updated, which would limit the battery power. Despite the update, the contact was not ensured that the system update would prevent the failure from recurring. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Cape Elizabeth, ME, USA
The contact owns a 2019 Hyundai Kona. While driving approximately 70 mph, the forward collision avoidance system suddenly activated, which caused the vehicle to abruptly slow down. Also, while operating the vehicle, the driver's seat heater erroneously activated and the doors would not automatically lock when switching to the drive position. The cause of the failures was not determined. Jim burke Hyundai (4445 13th St North, birmingham, al) was notified of the failures. The manufacturer was not contacted. The failure mileage was 8,000.
- Springville, AL, USA
- North Hampton, MA, USA