10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,426 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #8

Apr 072021

Kona

  • miles
Hyundai has a recall on my vehicle due to battery safety issues. They have reduced my battery storage to 80% capacity and this limits my ability to travel unless I stop for extended periods to recharge my battery. The only compensation they have provided was a $200 visa card, which is incredibly inadequate, for the time and money this is costing me. I've been without full battery capacity for over a month now.

- Fresno, CA, USA

problem #7

Apr 082021

Kona

  • miles
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (electrical system) however, the part to do the recall repair was not yet available. The contact then received an email from Hyundai that stated that a software update would be sent to the vehicle through the infotainment system where the vehicle would now only charge up to 80%. the contact was instructed through the email to take the vehicle to a local dealer to verify the update. The vehicle was not yet taken to a dealer. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

- Waterville, ME, USA

problem #6

Apr 132021

Kona

  • miles
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that centereach Hyundai located at 1815 middle country rd, centereach, NY 11720, (631) 615-4549) had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mannorville, NY, USA

problem #5

Jan 012021

Kona

  • 18,180 miles
Manufacturer recalls this vehicle to replace battery pack due to catastrophic fire risk.

- Hotchkiss, CO, USA

problem #4

Jan 012020

Kona

  • 15,000 miles
During regular driving the vehicle loses power, will not accelerate and stalls out completely. After sitting a few minutes the vehicle will restart. The vehicle was taken to the repair shop but nothing seemed wrong. Within a six month period it again occurred twice. Once again nothing was observed wrong with the vehicle but the second time last night the car was brought to the repair shop and they stated the engine has little to no compression. The vehicle is currently awaiting a diagnosis from hyndai

- Medford, NY, USA

problem #3

Dec 012020

Kona

  • 17,286 miles
There is a recall on the ev battery system both on the Hyundai site and the ntsb site for this. Hyundai claims there is no such recall. My battery system does not function according to specifications. Hyundai says not to park the vehicle inside due to the possibility of catastrophic fire. Neither the dealer nor the manufacturer will remedy the situation. They both deny there is any problem. I purchased the vehicle used from a dealer December 2020.

- Hotchkiss, CO, USA

problem #2

Nov 202020

Kona

  • miles
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA campaign number: 20V630000 (electrical system). Rowe Hyundai westbrook (91 main St suite #3, westbrook, me 04092) was contacted and informed the contact that the battery software would be updated, which would limit the battery power. Despite the update, the contact was not ensured that the system update would prevent the failure from recurring. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cape Elizabeth, ME, USA

problem #1

Nov 012018

Kona

  • 8,000 miles
The contact owns a 2019 Hyundai Kona. While driving approximately 70 mph, the forward collision avoidance system suddenly activated, which caused the vehicle to abruptly slow down. Also, while operating the vehicle, the driver's seat heater erroneously activated and the doors would not automatically lock when switching to the drive position. The cause of the failures was not determined. Jim burke Hyundai (4445 13th St North, birmingham, al) was notified of the failures. The manufacturer was not contacted. The failure mileage was 8,000.

- Springville, AL, USA