9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
412 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #4

Dec 062020

Palisade

  • miles
Driving on the highway and a small pebble hit our windshield less than 1/8 inches(estimate based on crack left) in diameter. Instead of bouncing of the windshield it cracked the windshield. Attempt to repair the windshield by a auto glass company cracked it even further. This has never happened before owning multiple vehicles. In researching there looks to be other complaints from Hyundai Palisade owners on various sites. We were traveling approximately 74 mph on a highway in sunny conditions.

- Frisco, TX, USA

problem #3

Sep 122020

Palisade

  • 1,800 miles
Took a road trip across the country to glacier national park in my 2021 Palisade that I purchased brand new just a few weeks ago. Decided to save a little money on flying by driving instead, but now I'm regretting that decision. A small rock flew off a truck that was passing me on the left on I-90 and hit my windshield. Absolutely not my fault and nothing I could have done to prevent it. There was a spider crack. By the time I stopped at the next exit to get gas and examine the damage further, it had already grown to a runner crack. It was Saturday in the middle of nowhere so safelite was not an option. I continued on to my destination in kalispell and by the time I got there it had grown to the point that "patching" would not be possible. Now only a windshield replacement would suffice. I called around on Monday and got the cheapest quote from safelite. After tax it was going to be approximately $713 for third party glass. The oem windshield, which they recommended, was $1400. I obviously opted for the third party option. I asked about the camera calibration fee. They said they could do it for $300. I called a dealer who said they could do it for $250. So I'm going to have the windshield replaced by safelite and have the camera calibration done by a local dealer. All told it's going to be about $963. I've always loved road trips but seeing how ridiculous fragile the Palisade windshield is makes me more apt to keep it garaged and just fly next time. Really disappointing.

- Box Elder, SD, USA

problem #2

Aug 282020

Palisade

  • 500 miles
Driving down the highway at approximately 55-60 mph. A small stone kicked up and cracked the windshield immediately. This resulted in a spiderweb that as of now has stretched approximately 12 inches across. The sound was strangely loud. I'm now responsible for a full replacement for a back ordered windshield over an something that at most should have a caused a chip if anything. I can hear the crack spreading and am concerned for the overall integrity of the glass.

- Temple, TX, USA

problem #1

Aug 022020

Palisade

  • 95 miles
Windshield cracked 2 day of ownership. The smallest small pebble ive ever seen from road hit windshield. I've own many of cars and drive all over the usa and have never seen anything like this happen to a brand new car. It hit drives side windshield. Glass is cheaply made. Its not safe for family.

- Sun City, AZ, USA