The front passenger seatbelt suddenly popped open while making a turn. The same thing previously happened with the drivers seatbelt but figured I must have not fully buckled it; when it happened to my husband weeks later in a different seat, I researched it and see it is a known issue.

- Damascus, OR, USA

I have experienced a couple times where the driver's seatbelt has become unbuckled. We have owned the Palisade since May of 2022. We have had now issues with the seat belts until this past two weeks. I buckled the front seat belt like normal. It unclicked. I forced the seat belt to click harder and it did stay secure, but a couple miles down the road the seat belt unclicked. Possible faulty seat belt. As mentioned, this has not been an issue until now.

- Bismarck, ND, USA

The rear passenger captain seatbelt does not latch properly. My daughter who is [XXX] struggled one day to get the seat belt to latch. Upon inspection nothing appeared to be stuck in the latch. The seatbelt would enter into the lower lock fine, but not engage. After several attempts the seatbelt would eventually latch. However when driving if under pressure, the seatbelt has come unlatched with no action to the release button. I had a similar issue with the rear seatbelt in the third row that just wouldn't latch no matter what and the dealership replaced no issues. I took my car to Vision Hyundai in Canandaigua this morning and was informed that they couldn't replicate the issue so the latch was in fact not broke. The gentleman was putting his whole weight into it when latching it, but did share if he slowly tried to latch it didn't catch, but that wasn't a safety concern. After reviewing multiple hyundai forums, I see I am not alone and this appears to be a wider issue. 37 others have filed a formal complaint regarding this issue and I tried to tell the guy, I don't want to be driving and get into an accident and then the seatbelt decides to "fail". It should be taken at the customers request and the seatbelt should be replaced even if there is no formal safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Newark, NY, USA

Passenger and Driver seatbelts unlatch on their own

- Whitefish Bay, WI, USA

2nd row seat belts unlatching on their own. More prevalent in cold temperatures.

- Charleston, SC, USA

Rear passenger seatbelt has unlatched unexpectedly several times

- Mexia, TX, USA

Driver, and second row seatbelt unlatch on there own while driving numerous times Unsure of third row as this row is not regularly used. Passenger seatbelt belt was recently replaced under warranty.

- Hugo, MN, USA

Since I have owned this vehicle in 2022 I have had an issue with my second row seatbelt-??s unhitching after they are lached. I brought this to the dealers attention and they told me they are fine as they are we-??re not able to duplicate it and if I wanted them to look into it further and they didn-??t find an issue I would have to pay out of pocket for their time. No it s so bad that several times throughout our drive they will just unlatch. This is a serious safely concern.

- Northfield , MA, USA

This has now happened 2 times now (once in the fall of 2024 and the other time was 2 or 3 weeks ago) to the driver side seatbelt. Before driving, I buckled and clicked my seat belt and while I was driving, the seat belt unclicked and unlocked on it's own. The first time this happened, I thought maybe I didn't secure it all the way, but when it happened a second time, I knew for sure I had fully buckled my seat belt and it unlocked on it's own. This is a huge safety concern. If I got into an accident and my seat belt became unlocked, I could be killed. And I am concerned about the other seat belts as well. I have 2 small children who are always in the car with either my husband or myself (or both of us). I am concerned that their seat belts could have the same issue. No warning lights went on and I have not had the seat belt inspected yet. I researched online and saw no recalls, so I wanted to make sure this was reported in case others are having the same issue. It's very concerning. If my vehicle is needed for inspection, I am happy to do so as long as I have another car to drive in the mean time. This is our only vehicle.

- West Bend, WI, USA

The seat belt in the rear right passenger seat became disengaged on 1/13/25 while driving. The alert indicating the belt had become unbuckled did alarm. This has happened repeatedly, including recently on 1/10/25 when the front passenger seat belt became disengaged while driving. This has occurred when both children and adults are occupying the seats.

- Kenosha, WI, USA

For the last two months nearly every time the front passenger seat seat belt unbuckles when it is used.

- Blytheville, AR, USA

Update to previously filed complaint number: 11608439. Safety issue has been resolved. Initial complaint was due to defective seatbelt receiver buckle. Van Hyundai Carrollton dealership and Hyundai customer service refused to repair the issue under existing warranty, both claiming the issue was not a warrantied item. Months after safety issue was first reported, the vehicle was taken to another dealership, Huffines Hyundai Plano, where the faulty seatbelt buckle was diagnosed and quickly replaced free of charge.

- Lewisville, TX, USA

Seat belts will randomly unlatch. Mostly happens in the second row but does occasionally happen in the driver and passenger seat. My kids are normally in the second row and are aware of the issue. We always remind them to check the seat belts by pulling to make sure it is latched. The seat belts have unlatched even after the kids have pulled and verified they are latched which is pretty scary. We will be just driving down the road when the seat belts unlatch. Luckily we have not been in an accident in this vehicle. Afraid the seat belts would not help.

- Yukon, OK, USA

I have had two seat belts in this vehicle stop latching and come unlatched while the car was in motion. The first one was the middle row passenger side and the most recent one was the driver seat. This is extremely unsafe and I am very nervous for all of the other seat belts in this car. Both times I have been told his isn't a know issue and that they would be replaced by warranty. I am now finding out from searching online that this is being investigated.

- Fairview, PA, USA

The seatbelt latches are not always reliable. We have only noticed this with the driver-??s side seatbelt specifically during cold weather. We do not have a lot of back seat passengers not in car seats; therefore, cannot speak to the reliability of the back seat. We bought our car in 2022 and this issue started in 2023. So far, it is worse this winter than it was last year. It will take a couple of times to latch and will occasionally unlatch later down the road. I am concerned for the safety of the driver if an accident were to occur.

- Eupora, MS, USA

Several times while traveling, passengers have reported their seat belts unexpectedly and randomly releasing. In addition, the rear drivers side seat belt frequently does not latch. I have two videos showing the issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodstock, MD, USA

Second row seatbelts will randomly unbuckle while driving. Despite making sure they are securely fastened.

- Belton, TX, USA

Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.

- Lewisville, TX, USA

Second row passenger seatbelt randomly unbuckles when driving. This has happed 6 times in 30 days with two different people seated in that seat.

- Council Bluffs, IA, USA

The seat belts come unbuckled while driving. They can be difficult to buckle. Kids and adults have a hard time buckling and then when we are driving they will unbuckle on their own.

- Stansbury Park, UT, USA