The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact heard a knocking noise coming from the engine whenever it was driven. The contact took the vehicle to the North end autoshop and the starter was replaced, but the failure recurred. The contact stated that the knocking became louder and pulled the vehicle over. When the contact attempted to restart the vehicle, it failed to start. The contact had the vehicle towed to a certified mechanic who informed the contact of the recall. The starter was replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Mount Olive, NC, USA

I have brought this car to my local Hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time I bring it to the service department they tell me nothing is wrong with the car. The one time I brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that I'm going to stall out while im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which I was just informed will be another few hundred dollars. My car is a 2013, I shouldnt be having the problems im having and shame on lester glenn Hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems.

- Bayville, NJ, USA

The contact owns a 2013 Hyundai Santa Fe. While driving 40 mph, the vehicle stalled without warning and the brake pedal became difficult to depress. The contact attempted to restart the vehicle and a burning odor was present inside the cabin. The vehicle failed to restart. The vehicle was towed to the dealer (doral Hyundai located at 10285 nw 12 St doral, fl 33172) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

- Miami, FL, USA

Engine has a metal knocking noise it was in jenkins Hyundai on 4/20/2017,6/01/2017 it will be going in again this week a part? the recall #162 is in place but no body wants to address this recall # I have 95,000 miles on this car and no one wants to fix.

- Summerfield, FL, USA

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The contact stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired by a dealer. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing an abnormal noise progressing from the area of the engine for over a year while. The manufacturer still had not provided the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Astoria, NY, USA

The contact owns a 2013 Hyundai Santa Fe. While driving approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed with a blown engine. The vehicle was repaired by an independent mechanic. The manufacturer stated that no recalls were issued; however, the contact received a recall notification for NHTSA campaign number: 17V226000 (engine) after the vehicle was repaired. The approximate failure mileage was 34,000.

- Uniontown, PA, USA

The contact owns a 2013 Hyundai Santa Fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.

- Dunkirk, NY, USA

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 17V226000(engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that there was no failure with the vehicle. The contact stated that his previous vehicle was included in the recall, and that the dealer sold him the same model vehicle with the same recall. The manufacturer informed the contact that they did not have a solution to the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Greendell, NJ, USA

The contact owns a 2013 Hyundai Santa Fe. The contact stated that the vehicle was making abnormal noises, there were strong fumes, the vehicle was difficult to shift, and it stalled several times without warning. The vehicle was taken to the dealer more than twice, but they could not replicate and diagnose the failures. The contact later experienced the engine seizing and had the vehicle towed to the dealer. The dealer determined that the engine assembly needed to be replaced. The vehicle remained at the dealer. The dealer made no mention of NHTSA campaign number: 17V226000 (engine). The manufacturer had not yet been notified. The failure mileage was not available. Parts distribution disconnect.

- Brick, NJ, USA

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 mph, the speed reduced significantly and the check engine and engine cooling warning indicators illuminated. Smoke appeared from the rear of the vehicle. The contact pulled over and turned off the vehicle. The contact restarted the vehicle a couple of times; however, the warning indicators remained illuminated and the engine made a kicking noise. The vehicle shut down and was towed to the dealer where it was diagnosed that the engine failed. The manufacturer was made aware of the failures and opened case number: 10192460. The approximate failure mileage was 65,109. Parts distribution disconnect.

- Holyoke, MA, USA

Wednesday my car stalled at the stop light while in drive with the brake on. Then 2 days later down the interstate my engine started knocking very loudly so I pulled over and got it towed to the nearest Hyundai dealership. They reported the engine has failed and will see what they can do about the recall.

- Colorado Springs, CO, USA

Engine seized, thankfully I was barely leaving my home. Engine totally failed with no warning. No check engine lights went on until after the engine failed. Engine also began smoking. Hyundai concluded the car had total engine failure. The car received regular maintenance/ oil changes and taken care of. Being a 2013 should not have had engine failure.

- Rancho Cucamonga, CA, USA

Engine seized with no warning

- Edmond, OK, USA

As I was driving the vehicle started making a strange noise and then I saw smoke come out of the back of the car, I was able to get over 2 lanes in the hwy to get to the shoulder. Dealer said the engine blew up. Engine only had 62K miles on it. And maintenance was done at dealership

- Temple, TX, USA

Notice hesitation with vehicle when accelerating both on highways or from lower speeds on any roads. Assumed this might be normal for a 4 cylinder engine, however, I am now concerned it is related to recent recall of the make, model, and year of my vehcle for engine manufacturing problems related to stalls and increased risk of crashes.

- Charlotte, NC, USA

Engine failure. We were driving on free way and heard a knocking sound, than car just stoped and refused to start. When trying to start it makes very loud knocking sound inside the engine and doesnt start up.

- Carmichael, CA, USA

The contact owns a 2013 Hyundai Santa Fe. While driving 40 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

- Durham, NC, USA

I was driving on the interstate at 70 mph and started a faint rattelling noise coming from the motor compartment. I thought it might be a wheel bearing.traveled 3-4 more miles, then with what I would describe as complete motor failure, aloud clattering noise from the engine compartment and lose of power happened. I immedietly pulled over to the side of the highway a and snd looked under the hood. I checked the oil level and it was fine, but it was very black and smelled burnt. I called for roadside assistance and the vehicle was hauled to the nearest Hyundai dealer. 1st thing the service dept. Person did was check the oil and said that it was fine also. They then took the vehicle inside, they drop the oil pan and found pieces of metal they thought to be from bearings from the bottom end of the motor. I had just bought this used vehicle in September 2016 and the motor failed in November 2016 almost 2 months to the day I bought it. It was purchased from a Hyundai dealer so the vehicle was inspected and certified. The motor and the turbo both had to be replaced at the cost of $6364.11 out of my pocket. The service manager tried to get some sort of goodwill help from Hyundai and they refused. To say I'm not happy is an understatement, I did file a complaint with Hyundai motors usa. I've been doing investigating on the internet and I'm finding other people with similar problems with their 2013 2.0T Santa Fe's.

- Wisconsin Rapids, WI, USA

The contact owns a 2013 Hyundai Santa Fe. While driving 65 mph, an abnormal noise emitted from the engine. The contact pulled over to the shoulder and the engine stalled. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 123,271. Updated 05/10/17

- Mooresville, NC, USA

We were driving the vehicle on the highway around 60 mph, the vehicle stalled in the middle of the highway with no prior warning, no check engine light, no overheating.... the engine has oil and the radiator is full of antifreeze. We took it to a Hyundai dealer, they advised the engine is locked up and we need new engine that costs $8500. According to some reviews on the internet, this has happened to many people and Hyundai ended up replacing the engines for them. I called Hyundai customer care center, they refused to do anything about it because the car is out of warranty period (79K miles). It looks like this is a common defect in these cars and the manufacturer should recall these engines.

- Lewisville, TX, USA