10.0

really awful
Crashes / Fires:
2 / 26
Injuries / Deaths:
1 / 0
Average Mileage:
43,131 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Hyundai Santa Fe:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #193

Feb 262022

Santa Fe

  • miles
Car is consuming oil extensively between oil changes. Car was not accelerating properly and check engine went on. Car had very little oil and was not scheduled for an oil change for another 1k miles.

- Mundelein, IL, USA

problem #192

Mar 222022

Santa Fe

  • miles
The engine stopped on me in a traffic lane. The check engine light came on and the oil light. I had to sit in the traffic lane until a tow truck arrived. I had it towed to my mechanic, they said there was an issue in cylinder 1. I had it towed to Auto Nation Hyundai in Savannah, a month later they told me the car had carbon build up from using ethanol gas. They said it is regular maintenance and would cost $1600. This car only has 117,000 miles. I have had cars I drove up to 250,000 miles and did not have this issue. I had the car towed to Auto Nation in South Carolina, they said I need a new intake manifold and a new exhaust manifold. The only thing both places said were the spark plugs. I told them I could not afford $13,000 to replace the spark plugs. They called me back and stated that changing the spark plugs will do no good the car has no compression. I said, oh I did not know you did the compression test. I have spoken to a case manager at Hyundai, they are refusing to pay, saying the car is not under the extended warranty and that these are not the parts covered. I guess they are trying to say it is normal wear and tear and 117,000 miles are high miles. But in reality, the spark plug had no gap so it is likely pieces of metal in the engine component and Hyundai is not repairing cars that are a hazard. I would venture to guess that I am not the only one.

- Savannah, GA, USA

problem #191

Jun 292022

Santa Fe

  • miles
The engine light came on, a loud sound is coming from the engine. I took my car to the mechanic and they mentioned there are metal shaving in the oil from the engine. I know of one other person who has the same issue and numerous others on google with the problem.

- Sacramento, CA, USA

problem #190

Jun 132022

Santa Fe 4-cyl

  • miles
2013 Hyundai Santa Fe. Consumer writes in regard to engine issues. The consumer stated the engine light illuminated after having been replaced under recall. The consumer was informed that the vehicle was not under warranty, but the consumer believed the engine should have been covered.

- Washington, DC, USA

problem #189

Feb 222022

Santa Fe

  • miles
While driving my kids to school, I was attempting to speed up on highway and could not. I was less than a mile away when I could feel the car dying. Luckily it was just as I coasted into the school drop off line, but engine failed and would not start. First of course we attempted to charge battery but eventually realized it was not the the battery. I have contacted my local Hyundai dealer and am getting it towed to service department. I wanted to report this because what if I and my kids were on the interstate at 70mph and my engine seized with no warning lights or indications there was a problem. We could-??ve very easily been inured or killed. Scary stuff!

- Branch, LA, USA

problem #188

Mar 152022

Santa Fe

  • miles
My 2013 Santa Fe Sport 2.0t seized. After getting multiple inputs from Licensed Mechanics I was informed about a known recall for my vehicle with symptoms that aligned with the symptoms of my vehicle. That is also listed on the NHTSA re-call list. I contacted Hyundai shortly after that to make them aware of the issue; I got an appointment for an inspection on 04/05. I was informed that my vehicle would not be fixed under the recall because my car was out of warranty. They also stated that I was at fault for a lack of "service"; I am requesting that Hyundai replaces any and all parts necessary + labor considering the fact that this recall is known to cause pre-mature engine wear, engine friction and engine seizure. In addition to this, the dealership marked my vehicle engine re-call as "completed" on 04/05/22 per Hyundai website through running my vehicle in # see attached documents.

- Menifee, CA, USA

problem #187

May 032022

Santa Fe

  • 98,000 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound detected. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the engine needed to be taken apart to determine the cause of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

- Fort Worth, TX, USA

problem #186

May 162022

Santa Fe

  • miles
The vehicle is equipped with a Theta II engine. After several months of oil consumption tests Colonial Hyundai in Downingtown PA changed the motor but not the spark plugs. Vehicle became disabled while driving with a clogged catalytic converter which an independent mechanic said was clogged with burnt oil. Hyundai dealership contends excessive oil consumption has negative impact on catalytic converter. This seems to be a performance and possible safety issue for vehicles which were subjected to running while consuming excessive oil.

- Downingtown , PA, USA

problem #185

May 172022

Santa Fe

  • miles
When driving on a main highway at about 65 MPH, my engine started to make a weird ticking sound and my car was slowing down. I was able to cross 3 lanes of traffic to an exit and stop at a gas station. There were no warning lights on initially but after a few minutes, a solid engine light came on and stayed on. Prior to this incident, there were no warning lights for my engine, oil, battery, etc. When getting to a repair shop, they told me the engine had seized and my battery was dead. They said there may be a recall but after calling Hyundai, they said there was no recall on my specific car, although it seems like many people with my type of engine have had the exact problem.

- West Milford, NJ, USA

problem #184

May 042022

Santa Fe

  • miles
While driving on the freeway, without warning the driver was unable to accelerate to change lanes and suddenly multiple warning lights illuminated. Car was able to coast and driver slowly made way to exit and left the freeway to off ramp. Steering and brakes were still operable. No signs of smoke, odors or noises during incident. Once stopped car was placed in park and turned off and engine would not turn over. Slight smell was noticed a few minutes later. Before driving no indicator lights were illuminated warning of possible issues with car. This was a dangerous situation as the driver and family was on a freeway at high speeds. Automobile is currently at Dealer who has confirmed that the engine has seized and is no longer operable. Dealer is in contact with Manufacturer on next steps. Automobile is up to date on all recall repairs. Last service maintenance was conducted 2 months prior.

- Long Beach, CA, USA

problem #183

May 052022

Santa Fe

  • miles
The vehicle started to stall and smoke started to come from the engine compartment. People started yelling the vehicle was fire. Vehicle stopped in the road and burst into flames. Fire department and police were called to scene. Vehicle was a total loss.

- Asheville, NC, USA

problem #182

Jan 062021

Santa Fe

  • miles
I bought my Santa Fe from a used auto dealer in September 2021 with 102,000 mi. November 2021 I had to have rear brakes done including rotors and calipers that were stuck. In January 2022 it stalled and wouldn-??t start. Towed to my mechanic since closest Hyundai shop is an hour away. My mechanic replaced starter first then realized the engine had seized. Also replaced air filter. When I entered my VIN on the Hyundai site it didn-??t show the engine recall. So, I read through the court case and found out my engine was supposed to be included. When I called Hyundai they agreed that it is part of the recall. Good thing I read the court case info. Next I have my 2013 Santa Fe Sport AWD towed to the Hyundai shop. When they were checking to make sure it was a seized engine, they burnt out the brand new starter. No loaner cars available and they said I would need to pay for a rental and get reimbursed after which I couldn-??t afford. When my car was ready, I got a ride to the the one hour away Hyundai shop. Also they charged me for an air filter, saying there wasn-??t one in my -??bad-?? engine. As soon as I got on the highway in my Santa Fe there were multiple issues. It wouldn-??t shift right and steering was messed up so I had to take it back to Hyundai shop and have my ride turn around to come get me. The next time I picked it up there weren-??t the prior issues. However, Hyundai refused to reimburse me for the starter my mechanic replaced. I had no prior starter issues and it was obviously caused from trying to start a seized engine. After a month I finally signed off on being reimbursed for the tow charges which they called a -??courtesy-??. By February my sunroof was having issues closing and eventually got stuck open. After applying white lithium grease and having it tarped for 3 days I finally got it closed. However I don-??t dare open it again. In the same month rear wiper stopped working and I developed an exhaust leak at the converter in front of the front muffler and burning odor

- Hancock, ME, USA

problem #181

Apr 122022

Santa Fe

  • miles
We took this vehicle over for a relative who originally owned it. We had no idea about all the engine problems We had some trouble with accelerating and a knocking sound on our engine. We called in to get it checked out. We were told there was a recall to install a chip to monitor these exact symptoms. We went in and got the chip. The engine finally quit and we were stuck in the middle if the road while driving a child to school. First the dealer said there was nothing wrong with the car accept, -??this can happen if the oil is changed anywhere but the dealer.-?? So, that-??s obviously dishonest and made everything after, suspect.It-??s the type of filter you use that matters and it-??s not going to cause the problems we described. Then we told them all the problems we had that were identical to the recalls. Soon after saying that they said -??we have more to talk about-?? and told us this was -??piston scoring-?? not covered by the extended warranty. Now they said even though they put the recall chip in for these EXACT problems. This was not related to those problems. This was -??scoring on the pistons.-?? So, now I see piston problems are being addressed in many Hyundai Models but not ours. This is ridiculous to have a vehicle that you can-??t count on and then a dealer that is dishonest even for only $50 oil change. The EXACT SAME ISSUES HAPPENED TO US AS LISTED IN THE RECALL. If it didn-??t pass a bearing test we would have gotten a new engine. But Hyundai did the test after lying to us about the car-??s oil change and being fine. So how can we trust anything they say?

- Warrensburg , MO, USA

problem #180

Apr 112022

Santa Fe

  • miles
Hello, well, I want to inform you that the check engine code P1326 is arrowing and it lost power, it does not go from 1800 to 2000 revolutions and the engine is sounding down. And I called the Hyundai and they washed their hands saying that it's already over 100,000 miles, it's out of warranty when I know that's a problem with those factory wear engines.

- Bartow , FL, USA

problem #179

Apr 082022

Santa Fe

  • miles
Hello I have a 2013 Hyundai Santa Fe sport 2.4l and looked up Vin and says no open recalls. My question is why is there no recalls on 2.4l engines and there is on the 2.0? The 2.4l engines are having the same issues as others as far as engine bearings and other things

- Tipton, IN, USA

problem #178

Mar 142022

Santa Fe

  • miles
Was driving vehicle when it stalled out. Engine, oil pressure, and stearing lights came on the dash. Tried to crank the car again and a loud noise from the motor happened. Like a rod in the motor.

- Coushatta, LA, USA

problem #177

Mar 182022

Santa Fe

  • 156,000 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at 65 MPH, the vehicle started rattling. There were no warning lights illuminated. The contact continued to drive the vehicle. Upon arriving at his destination, the contact opened the hood of the vehicle and noticed that the dipstick was dry, indicating a lack of engine oil; however, there were no oil leaks found. The contact added 5 quarts of oil to the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was an internal engine failure and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.

- Gladewater, TX, USA

problem #176

Feb 252022

Santa Fe

  • miles
Car has 122000 and lost power. Hyundai said it needs a new engine and refuse to pay

- Bethel , CT, USA

problem #175

Feb 282022

Santa Fe 4-cyl

  • miles
VERY WELL MAINTAINED LOW MILES WITH A P1326, P0014, C1611 CODES WHICH I HAD CLEARED AND LOOKED AT BY MY SHOP ONLY TO BE STANDARD HALF-MILE LATER ON A VERY BUSY ROAD, HAD A TOW COME AND GET ME WHICH WAS EXPENSIVE ALONG WITH THE BILL I HAD JUST PAID FOR. I THOUGHT IT HAD CAUGHT ON FIRE B/C THE SMELL WAS SO TERRIBLE. THIS SEEMS TO BE A PROBLEM WITH THIS TYPE OF VEHICLE. THIS SUCKS AND THEY PROBABLY WON'T DO A [XXX] THING ABOUT IT. AS I LIVE ALREADY LIKE I'M IN POVERTY THIS ISN'T ENOUGH. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Windom, MN, USA

problem #174

Sep 282021

Santa Fe

  • miles
My wife was driving down the highway on her way home from work. It was dark and at the evening rush hour, when the highway is already dangerous to be traveling on at that time. All of the sudden while traveling in the second lane her engine lost power and dropped in speed to 20 mph from 65 mph. There were no warning lights, or prior sounds, vibrations or other symptoms to indicate an issue. She immediately became worried about trying to get the car off the highway and to a safe place, with out causing or being involve in an accident. She called me scared and didn-??t want to drive it any further. After we got the car home, I checked for fouled plugs, bad coil pack, maybe bad fuel in the tank or possibly a bad or stuck injector. None of these had any issues. Our son who works at Somersworth Hyundai here in New Hampshire, as a salesman, talked to the technician there and he told us to bring the car there and he-??d take a look at it. When we heard back from him the technician said that there was no compression in cylinder number 2. My safety concern is that when this the case the injectors continue to dump fuel into the cylinder. Causing excess fuel that doesn-??t get combusted in the cylinder to be dumped into the exhaust manifold and out the tail pipe as a heated vapor. The concern is the fumes, the possibility of a fire igniting in the hot exhaust manifold and causing an uncontrollable situation. The technician also said if you take a bore scope you will see that a valve in the head has broken off for cylinder 2 and has caused this issue. The car has been sitting in my garage now for 4-5 months. We still owe on this car and it can-??t be safely moved anywhere with out being towed.

- Epping , NH, USA

Read the next 20 complaints »