10.0
really awful- Crashes / Fires:
- 1 / 7
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,975 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Using the car in eco when entering the interstate I'm speeding up my car goes higher in rpms and is not shifting to correct the change and I'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because I couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.
- Muldrow, OK, USA
The rear section of the panoramic sunroof spontaneously shattered while I was driving at approximately 45 mph on a sunny day, temps in upper 50S. There was a very loud noise followed by cracking sounds, indicating that the glass was cracking and spreading across the pane. The glass did not fall through but is cracked across the entire pane. No evidence of any impact from road debris.
- Columbia, MO, USA
Since may I have been dealing up to August my car me et S the requirements for lemon L aw N I filed in may my car not safe to drive burns 2 qts of oil a week since they did recall between third parties in attorney general N service manager my car is inhumane for nearly two months of them consumer advocate falsifying documents N not getting this car serviced when the engine has a recall on the 2013 and I've recorded conversations N made copies when action should be in a 30 day window since August 8th please help!!!
- Stovet, MO, USA
This vehicle has issues with the ac. It only blows hot air when the ac is turned on, even when it's on the lowest and coldest setting. Since I purchased vehicle during the summer of 2013 the ac has not been working properly. I have taking it several times to have it check but have been told that there is no trouble found, but that was until earlier this year that I was told that they found an issue but I would have to pay a deductible to get it fixed. Now I am having the same issue again the ac comes on but only hot air comes out no cold air this happen whether the vehicle is stationary or in motion.
- Valdosta, GA, USA
Driving down the interstate, no other cars in front of me, sun roof exploded. As safety glass, millions of pieces of glass.
- Taylor, UT, USA
Push button start does not always start. Intermittent problem causing vehicle to strand us multiple times. Vehicle is parked and when you try to start it it will not start.
- Lakeland, FL, USA
7-18/2017 car brought to auto nation in brunswick ga for engine recall check. Car was returned to owner without ever testing engine as requested. It was not disclosed to customer that engine was not checked. 4 days later on 7/22/2017 driver going 70 mph on hwy 95 in jacksonville engine starting making knocking noise and ceased up completely turning off. Driver barely made it off to the side of the road. To make matters worse Hyundai roadside assistance charged driver $174 to tow vehicle to nearest dealership.
- Brunswickn, GA, USA
Takata recall. Religiously in for routine oil change and maintenance, not due for an oil change for 1200 more miles. The vehicle sat for 7 days while I was on vacation, ran fine before it sat. Drove the vehicle for 4 days after returning from vacation. About 6pm coming home from work, opposite from rush hour traffic. I suddenly heard slight ticking sound when I pressed on the gas to accelerate quickly getting on to the highway, I also noticed the rpms were high and not much power behind accelerating. Drove about 10-15 miles, ticking got louder when accelerating until there was a constant ticking and rattle in the front end. Parked the car let it sit for a night. Went to take it to the garage, upon starting the car there was ticking from under the hood, rattleling, and shaking, turned the vehicle right off. No check engine light, no low oil light, no dash notification lights light up indicating anything was wrong, temperature seemed normal. Popped the hood to check fliuds. Checked oil dipstick, dry as dry could be. No coolant, no oil. Have to have it towed to the dealership, afraid engine is shot! if I was to continue to drive the vehicle it could have seized up in the middle of the highway, causing an accident or loss of control. I am thankful my 17 year old was not behind the wheel. I am sure a heafty engine replacement bill is coming my way.
- Baltimore, MD, USA
Engine recall
- Waldorf, MD, USA
I was driving down my block directly in front of my home under 25 miles/hour on a city street. I was driving straight forward and not turning. Suddenly, there was a loud short noise like a gun going off so I got out of the care, only to find that the sunroof had severely cracked and the glass had risen up. I did not hit anything nor did any rocks or debris fall on my car. The cracking was totally spontaneous and seemingly without cause. It was approx. 7:00 pm at night. I looked online and discovered that there is a lawsuit pending over this very issue in the central court, state of California involving the same situation/defect on several years and models of Hyundai autos; my make, model and year being among them.
- Sacramento, CA, USA
While driving down the highway, our sunroof just exploded. Sounded like a bomb. I looked around and the sunroof was gone and glass was falling all over my husband and me. We had to pull off the road. This could have been a disaster. I believe Hyundai is at fault and should have to replace the sunroof, after doing a google search and seeing how many others this has happened to.
- Gainesville, GA, USA
I was driving West on U.S. hwy 80 at about 30 mph, after pulling out of a parking lot about 1 block before I lost control of my 2013 Hyundai Santa Fe, at an intersection. It made a sharp right turn without my help at all. After hitting another vehicle and then jumping a large curb, I came to stop about 18" from a small tree. I was completely traumatized. The right front wheel had a blow out from the outside side wall of the tire. The mechanic said it looked slashed. The big question is, did the blow out occur at the time my vehicle made the sharp right turn at the intersection, or did it occur when it hit the curb? I don't know, but I feel something happened to cause that sharp right turn in the first place. I had the mechanic check out the right front wheel area (axle, etc). They said they couldn't find anything wrong with the vehicles parts, that wasn't caused by the accident. This makes me more convinced it has to be the tire. This is the second tire that has blown out on the outside wall of the tire since I purchased this vehicle in 2013. The other blow out was from a nail going through the outside wall. I only have 11,045 miles on this vehicle. Tires are a kumho, crugen, P235/55R19, 101H sl BSW oe (information copied from a discount tire receipt when the first blow out was replaced 5-22-15). I am afraid to get back in this vehicle because I don't know what caused complete loss of control. I will trade it in on a different vehicle. I'm afraid of Hyundai's and kumho tires!
- Longview, TX, USA
I was heading home around 9 pm last night and only a few blocks from home when I heard a loud "pop" that sounded like a gun shot. I looked around and didn't see anything out of the ordinary but a few seconds later I started to hear tiny pieces of glass falling down on my sunshade under the panoramic sunroof on my 2013 Hyundai Santa Fe sport. When I got home, I saw that the front half of my sunroof had spontaneously exploded. Luckily, the sunroof and shade were closed when it happened, and I wasn't hurt, but it scared me to think it could have happened when the roof was open or while driving on the freeway! when I took my car into the dealership today, they said the roof had not been recalled and it was not covered under warranty. I had to open a claim with my insurance to start the repair. This is a huge defect and safety issue and Hyundai needs to take responsibility for the problem and cover the cost of repairs and my rental car. Ordering the parts and having them shipped from overseas and the repairs are estimated to take at least a week, if not two. Simple research on the internet has lead me to many other complaints of exploding sunroofs on Hyundai's and other vehicles manufactured at the same plants such as Kia and Ford, as well as numerous photos of vehicles with identical damage. Hyundai has acknowledged the problem, yet my local Hyundai dealership will not recognize it as a recall.
- Portland, OR, USA
You have to constantly fight the steering to keep the car from swaying to the left or right.
- Gulfport, MS, USA
I just got off the highway and coming into town approaching a four way stop. I stopped and when I started to go the car made a horrible loud noise and would not go forward. I made it half way through the intersection and it completely died. The car wouldn't go forward or backward. I called roadside assistance and they picked up my car and took it to the dealer ship and the dealership called me the next day and told me I had a broken axle that they would have to replace. I bought the 2013 Santa Fe in September and this happened on March 2013 only about 6 months old.
- Clinton, IA, USA
- Newnan, GA, USA