10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 30,621 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while operating the vehicle, the traction control warning light illuminated and the vehicle loss motive power and would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer rick case Hyundai located at 3180 satellite blvd nw, duluth, ga 30096, who was unable to diagnose the cause of failure. The manufacturer was notified of the failure. The failure mileage was 58,000.
- Norcross, GA, USA
My 2014 Santa Fe sport began shaking violently at 72 mph. I took it to a shop thinking the wheels had become unbalanced. Immediately the vehicle began shaking again. I again took it for re-balancing. Same shaking problem. I took it a third time to an auto repair shop who found that the calipers were so hot they were about to burn. You could feel and smell the heat. The shop replaced the calipers thinking the shaking was a braking issue since every time I applied the brakes, the vehicle would shake even worse. The caliper replacement did not fix the issue. Finally after replacing the brake pads, calipers, and rotors, the shop did another road test. Then the car not only shook but the engine started knocking due to tie rod failure. The vehicle continued to be dangerous to drive, so the shop had it towed to Hyundai for an engine replacement under a tsb. Hyundai replaced the engine but would not take responsibility for the caliper and braking issues, which ended up being directly related to the engine issue.
- Burlington, NC, USA
Steering locked up, difficult to turn. Warning steering light came on and brake warning light. Down hill warning light came on. It was a blessing that I was during only 30mph.
- Dayton, OH, USA
The contact owns a 2014 Hyundai Santa Fe. While driving and approaching a stop light and while depressing the brake pedal to come to a stop, the vehicle shook violently and stalled without warning. The failure recurred four times when coming to a stop. After each failure, the vehicle was taken to universal Hyundai (12801 S orange blossom trail, orlando, fl 32837, (321) 418-6386), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
- Orlando, FL, USA
Error message flashed on dash display "bsd cancelled". then the display returned to normal for about 2 seconds, then the entire display returned to "bsd cancelled". this repeated until the ignition was shut off. At the same time the ABS light and stability control lights came on. I left the car overnight. When the car started the next day all of the lights had extinguished. Trying to get diagnosed at dealership at this time. Car was in motion at the time about 1 mile from my home, traveling about 25 mph so I continued home and parked the vehicle. No accident.
- New Bern, NC, USA
The contact owns a 2014 Hyundai Santa Fe. While driving approximately 50 mph and attempting to make a right turn, the brakes failed when the brake pedal was depressed. The contact had to apply excessive force to the brake pedal in order for the vehicle to come to a complete stop. There were no warning indicators illuminated on the instrument panel. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 89,060.
- Kissimmee, FL, USA
Driving in stop and go traffic (5-20 mph), when I stepped on the brakes with normal pressure for this type of city driving. At this time I heard a loud grinding noise and I had to drive off the road to avoid hitting the car ahead because the vehicle did not stop. It took longer and much more pressure than just a regular tap on the brake needed to stop it at this speed. I drive on this road every day and there was nothing wrong with the road or weather. I called roadside assistance and had it towed to the dealership. No problem was identified. I am no w afraid to drive this vehicle for fear of repeat incident.
- San Antonio, TX, USA
June15,2015 experienced complete brake failure while driving near home.somehow made it into my driveway w/O incident. Had vehicle towed to dealership that afternoon. Dealer confirmed brake failure due to total loss of all brake fluid, "verified no brakes & master cylinder empty, found brake fluid leaking from ABS module brake lines. Tighten all (16) brake lines." Dealer svs told me the lines had not been tightened at the factory.
- Colorado Springs, CO, USA
- Woodstock, IL, USA