10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,738 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Purchased new, March '14. In for periodic service 2-22-16 reported occasional hesitation of 1 to 2 seconds after a stop or slow forward motion. The dealer put the car on diagnostic machines. "no problem." Revisited the dealer explicitly for the same problem on 3-7-16. But now, in addition to the momentary lags, there had been a couple incidents of longer lags of 5 to 10 seconds. Again, the service report was written up with "no problem". now I'm making a 3rd appointment because the hesitation is happening more frequently and I've had the long count lags (10 secs or longer) happen twice in the last 2 weeks. The problem has now moved from being an irritant to being life threatening. Incidents happen on streets and highways when entering and crossing traffic. Very unsafe, and nerve rattling. Please refer to NHTSA incident # 10836613 & 1082431
- Canby, OR, USA
Purchased new 2014 Hyundai Santa Fe in August, 2014 with 8 miles on odometer. On December, 2014 the check engine light came on. I took it to dealer service center immediately. All tests came back-no cause found. Possible purge valve sticking. Mechanic sprayed lubricate. Engine light shut off. On February 17, 2016 engine light came on and interior beep sounded after starting vehicle. I called dealer service center for appointment. Vehicle has 2,200 miles. I repeat 2,200 miles.
- Emsworth, PA, USA
Previously reported to dealer that car often stalled or hesitated when accelerating after a stop or very slow forward motion. This has ended up in numerous hesitations and near accidents when entering into traffic. On Friday, 1/29/16 while exiting from the 9th tier of a parking garage the hesitation happened on all 9 tiers as I rounded the corner to the next tier and began to accelerate. I have an appointment again with the dealer on 2/19/16 and will report further after that but suspect I will get the same message that they "could find nothing wrong".
- Nekoosa, WI, USA
Occasionally right after I fill the car with gas there is an overpowering odor of gas inside the car for a day or so. I live in New Jersey, where self-service is not allowed, and sometimes they fill it to the absolute limit, which may be the cause. Regardless, this is terribly unsafe because gasoline fumes are toxic. The odor is not from a little spillage on the body of the car, from the hose at the gas station. It is inside the car, and very strong. The date below is only the most recent date. This has happened several times.
- West Windsor, NJ, USA
At 8,000 miles the check engine light came on. Took it into the dealer and they said the gas canister overflow was full causing the check engine light to come on. They replaced the gas canister and filter under warranty. At 14,000 the check engine light came on - took it to the dealer - they said I had overflowed the gas on fillup, and I had to pay $800-900 to get it fixed. I never top off the tank. It sounds like a defect to me, and I cannot afford $900 every 10 tankfuls or so. Hyundai customer service is looking into it asked them to fix the defect - or take the car back - waiting to hear
- Highland Park, IL, USA
- Charlotte, NC, USA