10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 37,706 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The power strut for the rear lift gate rusted and broke while unloading groceries. This caused the lift gate to fall almost striking me in the head
- Vestal, NY, USA
When turning, the vehicle makes a clunk sound. Had it inspected at Hyundai of wesley chapel and it was found to have an internal failure of steering rack gear assembly and now requires a replacement of the steering rack assembly. This is an ongoing issue with Hyundai, as the 2017 Santa Fe's were recalled for this issue.
- Hudson, FL, USA
I have a problem with the car having trouble when taking off. It hesitates as I'm taking off some of the time. I would say about half the time. I just got a tune up because I only have had this SUV about 3 months. But still acts up. No dashboard lights on either. Everything else has been great.
- Madison, OH, USA
The backup camera isn't working half the time. Sometimes I get a blue screen, sometimes I get the picture with a lot of lines in it, making it nearly impossible to see anything. It started on 7/18/18 and continues to be a problem.
- Silver Spring, MD, USA
Error message flashed on dash display "bsd cancelled". then the display returned to normal for about 2 seconds, then the entire display returned to "bsd cancelled". this repeated until the ignition was shut off. At the same time the ABS light and stability control lights came on. I left the car overnight. When the car started the next day all of the lights had extinguished. Trying to get diagnosed at dealership at this time. Car was in motion at the time about 1 mile from my home, traveling about 25 mph so I continued home and parked the vehicle. No accident.
- New Bern, NC, USA
Low beam headlights are so poor I feel I cannot safely see to drive. Have checked alignment and they are just very poorly designed according to dealer. Cannot see adequate distance to stop safely on low beams at reasonable speeds. So bad I seldom ever drive at night and never on the highway.
- Peoria, AZ, USA
I took my car in to the dealer for routine oil change and tire rotation. The service advisor came out and asked me if I had a recent blowout. I said no. She said when the tech rotated the tire he noticed a bulge in the sidewall of the rear passenger tire. They advised it was dangerous to drive it that way, so they put the spare on. One other tire was showing cable. Both tires are at 5/32. I bought this car used, in June 2015. Car fax showed no reports of any issues, however, there was noticeable body work and repaint (poorly done and I have pictures). The previous owner had a blowout in the less than 12 months they had the vehicle. They never reported it, but the dealer mentioned it. I have 19" tires on my Santa Fe sport 2.0T. Is it possible the recall on the 17" tires should have included the 19" tires as well? these are still the original tires. I haven't owned the car a year yet. I travel 140+ miles a day to and from work. My safety is very important.
- Mechanicsville, MD, USA
While I was driving, my car all of sudden stopped working. It happened around 2 months later after I bought, which was 2014 September or October. I went to a dealershop, they inspected my car but couldn't find anything. However my car stopped working on the local area, 2015 Sep.4th. Again, they couldn't find anything wrong in my car. I asked Hyundai headquarter and dealership to check if there is a report regarding this issue, they do not give me any answer about it. Please check and let me know what I am supposed to do. I do not want to get killed on the road and kill someone because of my car.
- Harrisburg, NC, USA
While driving down interstate I heard a large sound as if the car was hit by something. There were no cars or trucks in front of me or to the right of me. Suddenly I heard crackling and put the sun shade back. The entire back panel of the sun roof shattered.
- Tampa, FL, USA
I bought a new car June 2014 and when it was rain my windshield wiper has no water come out. So I went to dealer to check out and I found out that the motor & pump assy. Was bad. But the problem is washer pump had tape around body and it looks used one. It was brand new car when I buy. I am just wondering what else going to be bad. I spend more $33K and I am really upset. What else did they use used parts for my vehicle"? what should I do" I do not want my any anymore. Thanks
- Duluth Ga, GA, USA
- Upper Marlboro, MD, USA