10.0

really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
1 / 0
Average Mileage:
20,978 miles

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« Read the previous 20 complaints

problem #51

May 182022

Santa Fe

  • miles
I was driving and experienced a sudden loss of power, the engine siezed without any warning lights or symptoms and I lost brake assist, and power steering instantly. I barely managed to pull off the road. A few months ago I had an oil change and when I got it back it had a sound like new gears that aren't worn in. It appeared as though they had switched my oil pump out but they insisted nothing was performed other than a computer flash and an oil change. I believe the 2.4l i4 engine has a similar issue to the older version under recall. Had I been travelling on faster road, curve or adverse conditions this could have been much more dangerous. I had it towed to the dealership right away, they told me 3 weeks for diagnosis, it has currently still not been looked and and is sitting where the tow truck left it. There are no codes stored in the computer, there wasn't a light or warning of any kind, it was very sudden and even at low speed I struggled to stop and get out of traffic and I am trained to react to such incidents and very experienced.

- Janesville , WI, USA

problem #50

Jul 092022

Santa Fe

  • miles
Car died on the highway and I had it towed to the Hyundai dealership. Smoke was pouring out of the engine. After 3 weeks the dealer said it was a bad rod bearing. The dealership sent the info to Hyundai for a replacement engine under the class action recall. Hyundai is asking for oil change records and ask the dealership to send pictures of the valve train. The dealership sent pictures and Hyundai is asking for more pictures. It seems they are trying to avoid replacing the engine which is clearly their fault. The is another lawsuit starting on Hyundai's engines due tonoil burning. Sadly this is a very comment issue with Hyundai engines and they are avoid the inevitable replacement.

- Picayune , MS, USA

problem #49

Apr 222022

Santa Fe

  • miles
My wife and I were driving on the highway with our 4 kids in a construction zone the vehicle lost power to accelerate. We went from 70MPH all the way down to 35MPH fully pressing the accelerator pedal. We were able to coast to a spot to stop in a merge lane. Turned off. The vehicle and restarted it. It worked as normal letting us accelerate only moments later to do it again. It happened on and off multiple times so we took side streets all the way home. It worked normally for a day or two then it happened again only this time an oil light appeared. It was the first time any warning light came on no check engine or service lights prior to. We pulled over to check the oil it was completely out of oil well before her service was do as we normally do oil changes before the scheduled time. We added 3 qts at the first gas station we pulled to when we checked it. The vehicle drove normally then no sputtering like it was before. Only the next day we performed a full oil change to ensure it had adequate oil. It ran great for a day and then an awful rattle came from the engine compartment. Started as a ticking more light sounding then became a louder clanking. We since parked the vehicle in the driveway but being around 91,000 miles it doesn't qualify for Manufacturers 100,000 warranty since we bought it pre-owned at a dealer in Texas. We are currently looking into what it takes to fix it at a mechanic since Hyundai won't warranty it. After some research it seems this same rattle and engine malfunction as well as oil consumption issues has happened on many Hyundai models. We weren't aware of this before but certainly feel there is a Manufacturers issue just reporting as I'm sure there is many others out there. Thanks in advance for any help or suggestions from anyone.

- Fort Worth, TX, USA

problem #48

Jun 172022

Santa Fe 4-cyl

  • miles
My 2016 Hyundai Santa Fe Sport's engine just stopped on me on Friday afternoon June 17th. I was driving home from work, going about 45mph when the engine started making a loud clicking noise & the engine light started blinking and then died, I was able to coast into a neighborhood but the car wouldn't start back up so I had to have it towed to the dealership I bought it from. The car has since been at the Dealership that I bought it from used in February 2021 with 87K miles on it. The dealerships service department says that the engine seized and that it needs to be replaced. They submitted a request to Hyundai USA to replace the engine but Hyundai USA has denied the request twice now. Unfortunately We owe $11k still as we have not even had it a year & a half. I discovered, upon some reserching that many people across the country have had or are currently experiencing the same issue with Hyundai USA. Looking for any help to solve my issue. I've been without a car since 6/17/22.The Dealership has no loaners & renting a car out of pocket is $400 - $500 per week. Please help

- Carpentersville, IL, USA

problem #47

Jul 112022

Santa Fe

  • miles
My car just started making a noise and the check engine light came on. The car shortly there after stalled. I tried to restart the car but it sounded terrible. I later had the car towed to a mechanic who told me of a common engine problem with Hyundai's. He recommended taking it to a dealer for further evaluation.

- Freehold, NJ, USA

problem #46

Jun 172022

Santa Fe

  • miles
My 2016 Hyundai Santa Fe's engine just stopped on me on Friday afternoon June 17th. Driving home from work on a busy road my car began to make load noises & the engine light began to blink, within minutes my car died going about 45 mph, luckily I was able coast into the entrance of a neighborhood. The car would not start back up and I was stranded more than 20 miles from home. Only hours earlier I was on several major expressways and it frightens me to think of what could have happened if my engine stopped working earlier than it did. I had to have the car towed to the dealership from which I bought it. I was hoping they could fix whatever the problem was however they told me that my engine seized and it needed to be replaced. The car has since been at the Dealership, Rosen Hyundai of Algonquin, ever since. I bought the car used in February 2021 with 87K miles on it. The dealerships service department submitted a request to Hyundai USA to replace the engine but Hyundai USA has denied the request twice now. Unfortunately We owe $11k still as we have not even had it a year & a half. I discovered, upon some reserching that many people across the country have had or are currently experiencing the same issue with Hyundai USA. Looking for any help to solve my issue. I've been without a car since 6/17/22.The Dealership has no loaners & renting a car out of pocket is $400 - $500 per week. Please help

- Carpentersville, IL, USA

problem #45

Jun 202022

Santa Fe

  • miles
1) My mechanic inspected my vehicle after a rattling noise began sounding from the engine bay while accelerating and increasing RPM - The noise began shortly before the flashing check engine light turned on. My mechanic inspected the car and ran the code for the check engine light and determined that an engine connecting rod had broken and ruined the engine. Yes, it is available for inspection upon request. 2) The car experienced a loss of power and moderate vibration while driving to the mechanic after the issue. In hindsight I felt it was unsafe to have driven the car in that condition and if the mechanical issue first presented while driving at higher speeds I feel that it likely could have caused an accident or vehicle-vehicle collision 3) No. I am currently waiting for Hyundai to respond to my warranty claim. 4) No. The vehicle so far has only been inspected by my mechanic. 5) No. I began hearing the noise while running errands and within 5 minutes the check engine light came on and was flashing. I then took it to the mechanic a few days later and did not drive it between events.

- Bozeman , MT, USA

problem #44

Apr 202022

Santa Fe

  • 74,400 miles
The contact owns a 2016 Hyundai Santa Fe. The contact stated while driving 65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that there were metal shavings in the oil pan. The vehicle was then towed to the local dealer where it was diagnosed that the engine had seized due to the metal shavings. The manufacturer was notified of the failure and informed the contact that they would not honor the 100,000 miles warranty as he was the second owner of the vehicle. The manufacturer informed the contact that they would have honored the warranty if the mileage was under 60,000. The vehicle was not repaired. The vehicle was towed to the residence. The failure mileage was approximately 74,400.

- Santa Cruz, CA, USA

problem #43

Apr 162022

Santa Fe

  • miles
Rod Bearing Failure at 112,000 miles, per dealer mechanic. No warning lights and oil has been changed every 7,500 (full synthetic). Have records to support engine maintenance history.

- Stafford, VA, USA

problem #42

Apr 272022

Santa Fe

  • miles
My car broke down on the freeway. The engine literally fell apart. Chunks of engine on the ground. I was driving at a normal rate of speed with the flow of traffic in the number 2 lane. I heard a ticking sound, turned off the radio to hear more clearly that it was not the radio. I got over as quickly as I could, then as I got into the slow lane I heard and felt a loud bang and the car died. When I got out to see what the problem was I found chunks of metal on the road. I initially thought I might have hit something, but once the tow truck driver showed up he could tell that the metal was parts of the engine. My car has been in the shop since February 12, the date of the death of my engine. I have since had to opportunity to read of about 50, and heard of hundreds of similar experiences. Hyundai is saying that since my car is out of warranty that they are not responsible, even after bringing to their attention all of the same issues with their terrible engine record. I was put in danger on a freeway as their engine literally fell apart on a busy California highway. The Hyundai Corporation has, as a -??good will-?? act offered to cover 70% of the $18,000 repair bill! Leaving me to pay almost $6,000! I could have been seriously injured or even killed in a highway pile up if I had not acted as quickly as I did. After reading so many similar accounts, I feel strongly that Hyundai should cover 100% of the repairs and penalties of loss of vehicle and time this has cost me, and more importantly have to fix all of these vehicles that are still on the road in jeopardy of being involved in accidents due to engine failure while operating on highways. Please take action now. Thank you!

- Ramona, CA, USA

problem #41

Feb 182022

Santa Fe

  • miles
While going highway speed (75mph) I suddenly had a simultaneous check engine light, oil pressure light, and charge system light all come on. Then the engine stalled, I heard a loud bang, and then once I pulled over immediately, there was oil leaking out of the car. I was 40+ miles from home, and the nearest Hyundai dealer, and had to get towed back to the dealership. They suspected a known issue with the engine rods and once they inspected it a few days later they confirmed there was a hole in the block. It is a known issue that Hyundai has given a warranty extension on and they replaced the engine and intake manifold, per the service invoice. I believe a known potential engine failure such as this should be cause for a recall. I was going 75mph when this happened. I could have lost control of the vehicle and crashed. I also could have had my small child with me and been trying to deal with getting help on the side of a highway with a toddler who doesn-??t understand to stay away from the roadway. I am thankful all was well but engine stalls when the manufacturer knows there is a defect is putting peoples-?? lives at risk.

- San Angelo, TX, USA

problem #40

Dec 202021

Santa Fe 6-cyl

  • miles
While driving car would slow speed unexpectedly. In addition to this issue the heat in the car stopped working. After having several system flushes and parts replaced by our mechanic we took it to the dealership for evaluation and was advised the car has complete engine failure. No check engine light ever came on!! Was advised by dealership that several complaints have been made about this particular engine but no recalls have been made. The transmission for this car was already replaced less than a month after purchasing at 66,000+ miles due to a defect, and it has been continuous issues since then. Car has been regularly maintained and despite these preventative maintenance steps the engine still failed. Hyundai I am sure is aware of these engine issues and should address them immediately. Consumer would like to add that after speaking with the salvage yard about a replacement engine the gentleman advised that he received 1000+ inquires for a engine for this make and model year.

- Monroe, NC, USA

problem #39

May 212021

Santa Fe

  • miles
Vehicle died while driving. No warning lights on at all. Dealer states that I have engine damage just by listening to it. Same issue is under recall for the santa fe sport engines but I am told that this will not be covered. This could have been an accident if I had been driving on a highway or a high traffic area.

- Olive Branch, MS, USA

problem #38

Feb 122022

Santa Fe

  • 120,000 miles
The contact owns a 2016 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, an abnormal knocking noise had emitted from the engine. As the contact began to pull over, the vehicle stalled without warning. The contact was able to pull over and upon inspection of the vehicle saw that large pieces of the engine had scattered over the highway. Due to the failure, the contact had the vehicle towed to the dealer where a diagnostic was performed; it was later determined that the engine rod had punctured the engine block causing the engine failure. The manufacturer had yet to be notified of the failure. The contact was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

- Ramona, CA, USA

problem #37

Dec 092021

Santa Fe

  • miles
I was driving on I-64 (eastbound), east of Richmond, VA heading home to Virginia Beach, VA. I noticed a knocking sound, intermittent at first, but becoming more prevalent and much louder. By the time I got home, the engine knocking was horrible. I looked under the car, and saw some oil around the oil pan, but there was still sufficient oil in the engine (halfway between the MIN/MAX marks on the dipstick. At no time, before during, or since was there any warning lamps lit on the dash, nor were there any codes that could be pulled indicating an issue. We had the car towed to Hall Hyundai in Chesapeake, VA (that's where we bought it), and they said the engine was full of metal and needed to be replaced. They did not say exactly what failed in the engine, but my suspicion is one of the pistons had a catastrophic failure. That was on 11 DEC. The engine has since been replaced with a remanufactured engine, but we still do not have our car back. After the initial repair, we noticed a puddle of oil on our garage floor. The car is back at the dealership and they've found 3 separate leaks so far. In reading of similar engine failures with our year range of Hyundai Santa Fe, we were fortunate. Our failure could have led to an immediate engine failure, engine fire, or worse that could have caused a serious accident since I was travelling on the highway. My concern is that Hyundai to date has dismissed this as nothing more than a fluke, and since we're beyond the terms of the warranty, not their problem. That couldn't be further from the truth. This is a BIG problem since the component that failed in our 3.3L V6 is the same component that forced a recall of their 2.4L 4-cyclinder that is common in their Santa Fe Sport model. I guarantee you that they use the same process, materials, etc. in the pistons for both, and this warrants a recall for our model/engine type just like the 2.4L recall.

- Virginia Beach, VA, USA

problem #36

Feb 082022

Santa Fe

  • miles
Car is consuming oil, not leaking. Mechanic stated that some Hyundai models with similar engines are having their engines recalled. It is sometimes 2 quarts low between a 4000 mile check and the 5000 mile oil change. no light indicates that it's low.

- Luttrell, TN, USA

problem #35

Sep 152021

Santa Fe

  • miles
On September 15, 2021 while driving the Santa Fe engine just stopped in the middle of an intersection, was able to coast to the side of the road. Vehicle has fuel, showed no issues prior. Tow truck driver attempted to jumpstart the vehicle with no avail, was towed to the local Hyundai dealer ship who had it for one week to finally tell me that the motor was blown and needs a new long motor for $15,399 USD. Had a second automotive shop check out the vehicle and was told the same diagnosis, motor was blown needs to be replaced, and that Hyundai no longer is manufacturing the long engine the this Santa Fe takes. I was also informed that this wasn't the first Satna Fe that they have diagnosed with this problem, both the Sport model and the same model I currently have. Neither the Hyundai dealership or the dealership where I purchased this vehicle one year ago, will help me. I am aware that Hyundai has recalled the Sport model for engine problems, but the model I own.

- Madsion, TN, USA

problem #34

Jul 022021

Santa Fe

  • miles
We purchased the vehicle in December 2017 with 30,753 miles and the engine seized in July 2021 with 79,896 miles. When we purchased the vehicle, we were told that Hyundai's warrantee would only be 50% of the original owner warrantee which means it would expire at 60,000 miles. We submitted a claim with Hyundai in July 2021 (Case#: 18480584) but Hyundai refused to stand behind the vehicle and we decided not to spend the estimated $12,000 to repair the engine. We sold the vehicle to a junk yard for $1,500 in August 2021. My personal opinion is that Hyundai should stand behind every vehicle they manufacture throughout the life of the vehicle. The full warrantee should transfer from owner to owner and not be shortened.

- Bloomsbury, NJ, USA

problem #33

Nov 262021

Santa Fe

  • miles
Car was stolen.Car was send to body shop for repairs.Car was started at body shop after battery was replaced.Car was driven out of shop after repairs.After going less than 1000feet car shut down.Tried to start Hyundia and smoke poured out from up hood.It looked as if car was going to burst into flames.I did not raise hood and smoke died down.Wrecker returned car to body shop.They checked car and engine was completely locked up.Geico sented car to Thornton Road Hyundai Lithia Springs, Georgia for engine replacement.

- Marietta, GA, USA

problem #32

Nov 242021

Santa Fe

  • miles
This vehicle is burning close to 2qts of oil within 1000 miles. There is no warning that the engine is low on oil which could cause the engine to seize at any time. Hyundai has us go through the oil consumption test and acknowledged it was a problem but denied the claim because the car was on the second owner. The third-party warranty company refused to help unless it was a total engine failure.

- Cincinnati, OH, USA

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