10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
21,447 miles

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« Read the previous 20 complaints

problem #22

May 172021

Santa Fe

  • miles
My engine stalled on the highway with no warning lights or symptoms. I've owned it for 6mo. It had regular recorded maintenance and showed no issue. Then as I was driving home from work, the car seized up and jerked to a full stop at previously 65mph. Inspection by dealership revealed that my engine blew at 70,800 miles. With no warning. No symptoms. Hyundai will not pay for repairs, $9000 on top of the $14000 I still owe. This car put me in an unexpected dangerous situation!! Every other year of this make and model has been recalled. Please recall the 2016, it is not safe!

- Chillicothe, OH, USA

problem #21

Jun 232021

Santa Fe

  • miles
Drive The car on the Highway and seemed like I was losing power and a few minutes later I heard a knocking on the engine

- New Bedford , MA, USA

problem #20

May 032021

Santa Fe

  • miles
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.

- Sunrise , FL, USA

problem #19

May 262021

Santa Fe

  • miles
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.

- Ramona, CA, USA

problem #18

May 172021

Santa Fe

  • miles
Driving home from work, Car jerked me forward and stopped at 60mph. Engine promptly shut off. Turned key over and put car into neutral to get it off of the highway. Herrnstein Hyundai of Chillicothe told me that my Nu Engine had blown and i need a total replacement. No warnings or dash lights came on. Hyundai states they wont help despite the recall to be posted on June 25th.

- Chillicothe, OH, USA

problem #17

Apr 232021

Santa Fe

  • 106,000 miles
I got my engine repaired, but the test drive showed a sensor for the oil valve" thing. Hyundai was supposed to overnight it as of Friday 4/23. My car is still not done. I am not complainng about the dealership, but the part and how they take so long. My car has been in the shop since 3/20/2021. I have had no car since then. I am in sales and a single mom. I have been using my boyfriend's truck, but I cant do that forever. Can you please look into why Hyundai isnt quick with delivering parts" im beyond frustrated. Hyundai motor company will never be a company I purchase from ever again. Thank you for your help. [xxx] [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Palo, IA, USA

problem #16

Feb 032021

Santa Fe

  • 133,000 miles
Vehicle is 2016 Hyundai Santa Fe sport with 133,000 miles. I have documented proof of regular maintenance. Vehicle was getting 32-33 mpg. Engine suddenly started knocking and died within a few miles. Repair shop said Hyundai extended warranty from 100,000 to 120,000 for this issue. My car has 133,000 and is not included in the 2011 to 2014 recalls. Engine was replaced with rebuilt hyandai engine. Immediately issues starting occurring such as unexpected acceleration, and now it won't accelerate to 55 mph. There is no power and the new engine is knocking. At nearly $8,000 out of my pocket I am again without a vehicle for weeks on end. I am an essential worker with a newborn child and I cannot risk a break down while enroute the 37 miles one way to work or at any other location. Another acquaintance has a 2016 sonata and her engine is also making a knocking sound. Please include the newer models on the engine recall as they are doing the same. Please advise what recourse I have for a reliable vehicle. I should have been able to get another 150,000 miles at least out of my Santa Fe and it could die a normal death as opposed to a quick death due to engine failure. The vehicle was operating on the highway when the engine failure and other engine issues have occurred.

- Grand Ronde, OR, USA

problem #15

Apr 102021

Santa Fe

  • 840,000 miles
I was driving my car 45 miles an hour on Saturday April 10th, around 5:40pm in the curb lane. The car completely died unexpectedly. I managed to coast to a small parking lot off of a busy street. I had the car towed and assessed by independent mechanic on the following Monday. They determined that the engine had been completely seized, but they performed no repair. The next scheduled car service was 86600 miles, and at the time of the incident, the car had ~84K miles not long after its service at ~83K miles. Please note that during the last 12 months of pandemic, the car gets taken out to the grocery store, a mile a way, once a week or to a local business no more the 8 miles from the house very occasionally. So this vehicle does not see heavy usage. Hyundai usa indicated that I should have this car towed to one of the dealerships for assessment, but have also determined that this vehicle is covered by an extended warranty of 10 years/120,000 miles from original first use. The case number with Hyundai usa is 18154048.

- Jacksonville, FL, USA

problem #14

Mar 312021

Santa Fe

  • 89,000 miles
1st occurance the check engine light started flashing, engine went into "safe mode" and acceleration decreased dramatically. Dealership pushed a "update" to the computer and "fixed" it. Issue has happened again and now dealership is saying that the engine knock sensor is messed up.

- Gainesville, FL, USA

problem #13

Mar 202021

Santa Fe

  • 106,000 miles
While driving on the interstate, I noticed a tapping noise that sounded like a flap hitting the car. I needed gas, so got off at the next exit. While exiting the interstate, the noise got louder and the car didn't want to accelerate. I pulled into the gas station. As I entered the parking spot, the car died. (it had burned oil in the past. I have had an engine cam replaced in Aug/Sept 2019). I checked the oil. No oil! so, I ran and bought 5 quarts of oil and put them in the engine. I started the car and it didn't want to idle, but finally did after a minute. I rolled down my window and the car noise was multiple clanging sounds. It was as loud as a bad muffler. I shut off the car and called my boyfriend. He said it sounded like my engine blew. I called mcgraths in hiawatha, Iowa and had the car towed there. I am 6000 miles over my 100,000 mile warranty. I am told that Hyundai won't cover this issue. However, what happened to my car sounded exactly like the problem with the Hyundai 4 cylinder engine troubles that were recalled in 2018. Hyundai knew I was having engine issues in 2019, and would only replace the cam. I feel that my engine should be covered by Hyundai. Currently, my car is in the shop and I have no vehicle to drive. The dealership is going to ask Hyundai for a "good will" percentage to repair the vehicle. However, this is no guarantee. I am over the Iowa lemon law limit for mileage and years. I feel that since there were engine issues with other engines Hyundai made, that they knew I was having the same issues and wouldn't repair it correctly. I need to have someone check into this. I don't know what else to do. I am prepared to get a lawyer. My vehicle was not recalled ever.

- Palo, IA, USA

problem #12

Mar 042021

Santa Fe

  • 80,000 miles
The vehicle was being driven on an interstate, when the engine started knocking and then quit. Car had to be towed and left at a dealer to have the engine replaced. The driver then had to rent a vehicle to complete his trip out of state.

- Springdale, AR, USA

problem #11

Oct 262020

Santa Fe

  • 68,000 miles
Car completely died while driving down the road. Couldn't accelerate, seriously bad smell, and violent shaking completely out of the blue at 68,000 miles. Dealership says engine needs replaced and will cost us $7,000.

- Fayetteville, AR, USA

problem #10

Jul 192020

Santa Fe

  • 80,000 miles
SUV stopped completely in the middle of free way. All the lights in the board turn on and had to get it towed. Was told it was the engine which I think it's I'mposible being a four year old car.

- Mesquite, TX, USA

problem #9

Sep 132020

Santa Fe

  • 82,000 miles
While driving about 65 mph on the highway all of the warning lights (engine, oil, etc...) came on at the same time and the car just shut down and lost power steering. Luckily I was able to pull over without any problems. The vehicle wouldnt start. It just mad a click when turning the key. All of the lights work in the vehicle. The vehicle has about 82,000 miles

- Mckees Rocks, PA, USA

problem #8

Aug 202020

Santa Fe

  • miles
Driving on interstate 80 applied break as traffic in front of my was slowing down. Car continued to slow down failed to accelerate. Pulled off interstate called road side assistance. Car was towed 160 to the nearest dealership. Had to rent a car to follow my car to dealership advises by rsa that I could not ride with tow driver. Advised by by service manger the next day that car is not driveable, engine needs to be replaced. Advised that additional diagnostic is needed to submit for approval to determine if engine will be covered under warranty. Stuck in cheyenne, wy over 1K miles away from. Dealer can't offer me a loaner too far home and can't offer a rental that can be driven out of state. Forced to find other means to get home. Receive email and have a letter in the mail today vehicle identified as being included in class action settlement for engine failure. So now here I sit and wait not sure if repair will be covered and without a vehicle.

- Appleton, WI, USA

problem #7

Aug 042020

Santa Fe

  • 65,000 miles
I took my car to the local Hyundai service center 8/4/2020 due to the check engine light being on. No other symptoms. I was told the light came on due to complete engine failure. No other information provided. I'm currently waiting to hear if the repair will be covered by my extended warranty of if I will be faced with the $17K repair. Vehicle is only 4 years old and has required servicing every year since I purchased it (cpo).

- Lincoln University, PA, USA

problem #6

Jan 122020

Santa Fe

  • 6,600 miles
When I stop at traffic light the car has vibration I can fell it while I step on the break I took it 2 Hyundai they advise me is normal.

- Tucker, GA, USA

problem #5

Jun 102020

Santa Fe 4-cyl

  • 78,000 miles
While driving. Dash board lights flickered, car shut off, (luckily not while on the highway) when trying to start the car, engine would not turn over. Hazard lights did work.towed to dealership. Hyundai assessed and claimed an engine recall. It's been a month. But Hyundai did replace the engine alone with additional part.

- Schaumburg, IL, USA

problem #4

Feb 062020

Santa Fe

  • 63,000 miles
My 2016 Hyundai Santa Fe shut down while driving on a highway and would not restart. It is in a garage now and they are trying to diagnose the problem.

- Bethlehem, PA, USA

problem #3

Jan 182020

Santa Fe

  • 77,460 miles
I had my 2016 Hyundai Santa Fe serviced by Hyundai for a tire change and oil change along with the recall update on Jan 17, prior to going from St louis mo to wichita ks. I am a traveling nurse, my contract was starting Monday the 20th. I was advised the recall was a system update for improperly working sensors. My motor blew 2 hours into my trip on Jan 18th while driving on the highway. I heard a loud popping noise and felt it as well. My vehicle immediately started to smoke. I pulled over to the side of the road, oil was pouring out the vehicle. It was 30 degrees and im stuck on a 2 lane highway. I was towed to the closest dealer, where I was informed they would not be able to get a rental vehicle since the rental location was closed for the day. I could not get a loaner vehicle due to the amount of miles I had to drive. My only option would be to purchase a new vehicle. I was stressed and very overwhelmed, thinking about my need to get to wichita ks and upset that my vehicle that was just serviced by hyndai had blown up on the highway. Within an hour of leaving the dealership, finally having a moment alone, without a salesman in my face, I realized this was a mistake. I called back to return the vehicle but my salesman was gone for the day and the dealership was closing. I text my salesman on Sunday advising that I want to return the new vehicle and just get the rental car and my vehicle fixed, as Hyundai roadside had promised. On Monday Jan 20th I was advised they would not reverse this sale and I could not get my vehicle back. Now I'm stuck in a vehicle I do not trust with a higher payment, higher insurance premium, feeling completely taken advantage of. I do not trust the Hyundai brand. Several injuries have occurred to others due to their lack of honesty. There are many posts online about Hyundai's poor business practices. The recall is called a campaign.

- Florissant, MO, USA

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