10.0

really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
4 / 0
Average Mileage:
8,596 miles

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« Read the previous 20 complaints

problem #33

Aug 152022

Santa Fe

  • miles
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.

- Alexandria, VA, USA

problem #32

Jul 262022

Santa Fe

  • miles
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds-??and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.

- Ruther Glen, VA, USA

problem #31

Mar 012022

Santa Fe

  • miles
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership.Seat belt light continuously come on and off.

- Hazel Crest, IL, USA

problem #30

May 092022

Santa Fe

  • miles
My O2 sensor failed and is under my insurance investigation due to engine light that came on and upon inspection it was determined to have caught on fire under the vehicle. My safety and my children's were at risk potentially may have gone up in flames. Currently the insurance is pending review of any recalls for O2 sensor to determine if Hyundai is handling damages. At this time Hyundai has not taken responsibility.

- Oak Lawn, IL, USA

problem #29

Jun 092022

Santa Fe

  • miles
Just received another letter from Hyundai (First one in Feb./March this one in June) telling me about the same problem with the ABS System and how it might short out and cause an engine fire. STILL NO REMEDY! The letter said I'd receive a second notice...I guess they meant a third notice! What's taking so long to find a fix"?? I'm supposed to be confident taking this vehicle on a trip knowing it may short out and cause a fire at any time while driving or parked!?" This is not acceptable.

- Lake Orion, MI, USA

problem #28

Feb 212022

Santa Fe

  • miles
I went to a drive through car wash. Put my car in neutral and it drives your car through the wash. Once it was done I changed to drive and tapped lightly to get out. I was going to have the car wash attendant wipe down my car. As I approached him my brakes wouldn-??t work and the car continued to accelerate despite not pressing down on the gas pedal. None of my electrical lights were working. It took me onto a busy street in Chicago and kept accelerating at full speed. I was trying to brake, put it into neutral or drive, use emergency brake system and nothing was working. I was swerving to avoid hitting other cars or pedestrians. I erratically drove about 1.5 blocks until I hit another SUV. All my airbags deployed. My full trauma work up was negative at the hospital. I am not sure if anyone sustained major injuries in the other car. I filed an insurance claim and my car was deemed a total loss. Insurance company thinks there was definitely an electrical shortage but did not further investigate. They said it would take more money to investigate the cause rather than paying a lump sum for car. I filed a claim case with Hyundai 2 days after the accident. The initial representative said a case manager would call within 5-7 business days and would like the car preserved in case of investigation. I have called over 5 times and have never received a call back nor an initial call from the case manager assigned. There was no active recalls out at the time and the car was serviced a month prior at a Hyundai dealership. Since the accident occurred we received a new recall that the anti-lock brake system could malfunction and cause an electrical short. But according to recall notice there is still no remedy available.

- Chicago, IL, USA

problem #27

Oct 092017

Santa Fe

  • 3,000 miles
The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

- Brooksville, FL, USA

problem #26

Feb 072022

Santa Fe

  • miles
Icalled my dealer where I purchase my Hyundai & I called Hyundai customer care as well. Both p;laces told me since they do not have a remedy to cure this default there is nothing they can do. They both advised me to park my car away from other vehicles & structures as a fire could be triggered in the engine that could damage the surrounding area. This is preposterous that they recommended me to continue to drive the car but not keep it next to anything. I am a young mother with an 8 month old baby & I am petrified to drive the car & they will not provide me with a substitute car or rental car until they can fix the issue, which they have no timeframe to complete. The recall number for Hyundai is 22V056. Hyundai has it as 218. Please let me know what I can do to expedite this issue & feel safe. Thanks.

- Coral Springs, FL, USA

problem #25

Mar 042022

Santa Fe

  • miles
Engine failed within 3 years of having the car so did transmission. Always having other issues with this vehicle. Recently the alternator now the blind spot warning system. This vehicle was purchased new and has had so many problems.

- Sacramento, CA, USA

problem #24

Jan 202022

Santa Fe

  • miles
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!

- Noblesville, IN, USA

problem #23

May 122021

Santa Fe

  • miles
Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.

- Henrico, VA, USA

problem #22

Apr 112021

Santa Fe

  • 72,997 miles
Multiple complaints about the engine stalling while driving at different speeds causing very dangerous situations the vehicle looses power steering and proper braking mine has done this once so far and I have seen multiple complaints online of the same this happening to others who own the same year make model of the vehicle

- Harmony, PA, USA

problem #21

Jun 092020

Santa Fe 6-cyl

  • 32,000 miles
Vehicle loses all electrical power, despite having a new battery installed by dealer. Battery runs down, sometimes overnight. Dealer cannot find any issues, though something clearly is draining battery power very quickly. It has happened at least 5 times in the past 3 months. Vehicle is operated often enough to preclude such battery drainage. I am bringing it back to the dealer again on 11 June, as this occurred again today (9 June). I purchased a portable machine that jumps the car because this happens so often. My spouse is the primary operator of this vehicle and I fear that the electrical will fail unexpectedly and pose a safety problem. This is a design flaw or a lemon!

- Crofton, MD, USA

problem #20

Sep 032019

Santa Fe

  • miles
Over one month ago, my gps viewer showed a wrong time. I reset the clock and exited the feature. The clock quit appearing on the screen. At first I didn't notice it. Then when I did, I wasn't able to enter the program to set the clock: It was all dark on the choices. I read both my manuals and nothing in them talked about this problem. I had several friends read the manual and they couldn't find any information to fix this either. I went to the dealer and have it fixed and they said there is no fix for this. The second time I came to the dealer, the technician ordered the whole head unit and they said I have to wait for the order. It's about 4-5 weeks now and I still haven't heard anything. I called last week and they said there is no eta for it. I do not know what to do anymore.

- Corona, CA, USA

problem #19

Jul 102019

Santa Fe

  • miles
Wrong tire pressure reading

- Aurora, CO, USA

problem #18

Apr 122019

Santa Fe

  • 33,000 miles
My car wouldn't start had my car for service. I was charged a service fee which they would tell me whats wrong with the car. I was only told the battery was an issue. That was replace. The person who attend me did not tell me anything about getting an oil change or any other problems in February. Went back in April because my car stop running turned off in the middle of the road. Went back to the same dealer I not fix cars so when I get servive for the vehicle. I would think someone would tell me otherwise but no. I toke it back I was told the vehicle doesnt have warranty. That it expired but in the system there was no warranty even recorded. Now I am stuck with harassment calls about a vehicle I no longer have due to lack of maintenance. I purchase the vehicle last year in June 2019. I didnt have the car for then a year.

- Miami, FL, USA

problem #17

May 232019

Santa Fe

  • miles
My car just turned off. While I was driving under 15 miles, it turned off, this has happened 3!times since I got the car. The seatbelt in the 2nd row behind the passenger seat sometimes doesn't want to lock. The dealership said that they weren't able to recreate the problems so there's nothing that they could do about it. I spoke to their corporate office and sent emails and no one can fix the issues.

- Orlando, FL, USA

problem #16

May 032019

Santa Fe

  • 43,000 miles
Can was sitting from 7:00 pm on 5/2 and we woke to full on fire from rear of vehicle at 4:50 am on 5/3 - fire co believes electrical

- Ivyland, PA, USA

problem #15

Mar 042019

Santa Fe

  • 1,200 miles
Navigation screen does not turn off after the ignition is turned causing the battery to drain and car will not start

- Dayton, OH, USA

problem #14

Feb 122019

Santa Fe

  • 20,000 miles
Car completely shut down while driving at a slow speed turning right from a stop sign, was lucky to be able to pull over to side of road. All electrical/computer shut down, engine cut off. Restarted but engine sputters, feels like it is trying to shift gears while still in park. It was a very unsafe situation. Was not able to get started to drive home. One week earlier I noticed the computer acting up when I first started up, but restated and drove anyway (no problem that time while driving).

- Douglas, MA, USA

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