On April 15, our brand new Santa Fe was involved in an accident. While driving in low speed traffic suddenly, while my fiance rear ended someone. To this day she cannot figure out what happened. She is a careful driver, does not speed and knows that the area were she was driving is high traffic and was coming up to a red light. Both of her hands were on the wheel and she wasn't on a phone or anything. She believes she hit the breaks, and as stated before still does not know what happened. After reading these complaints we are wondering if we had the same issue as someone else who reported and is the cause of the accident. We figured we would report this. We are also wondering if other people are having similar accidents since there has been a major issue getting parts to repair said car (car has now been off the road for 11 weeks most parts required for repair have been externally backordered and Hyundai has been extremely unhelpful to help us get our car repaired). The consumer stated the vehicle lunged forward, while slowly depressing the breaks. The manufacturer was notified. Updated 11/2/2017

- Saddle Brook, NJ, USA

When depressing the accelerator at speeds less than about 10mph, the vehicle has a very significant hesitation - about 2 seconds when the vehicle is completely non-responsive. Happens every time at low speed turns, and is dangerous with vehicles behind.

- Frederick, MD, USA

The car appears to hesitate upon acceleration from a low speed, most noticeably coming out of turns. The hesitation is random and jerks the car forward and back. I took in for service and they say no fix is available. Dealer said it was not a safety issue but a satisfaction issue. That is a false statement, as it is indeed a huge safety issue. Others have indicated a similar problem as well in the Santa Fe online forums (www.santafeforums.com/acceleration-issues-T10953.html?S=8588ca5231adda19bda5C53064ae9cc8&T=10953)

- Indianapolis, IN, USA