The contact leased a 2019 Hyundai Santa Fe. The contact stated that while, driving into a parking lot at an extremely slow speed, the idle stop &go (isg) engaged. The engine started to rev and the vehicle accelerated. The contact stated that the brake pedal was depressed but failed as well as the hand brake was engaged. The vehicle collided with an a parked vehicle no air bags deployed. No warning lights were illuminated. No injuries were sustained and a police report was not filed. The vehicle was towed to centennial Hyundai (6200 centennial center blvd, las vegas, nv 89149 (702) 483-2200) where the contact was informed of an unknown safety warning bulletin. The contact stated that the unknown safety warning bulletin was repaired. The contact stated that the failure continued, the vehicle was taken back to the dealer and the unknown safety warning software update was performed. However, the failure has recurred several times. The manufacturer was contacted and case was opened. The contact mentioned that the idle stop & go feature has been disengaged on the vehicle but upon restarting the vehicle the feature was reengaged. The contact also stated that the manufacturer closed her case sending paperwork with incorrect vehicle information. The VIN was not available. The failure mileage was approximately 5,000.

- Las Vegas, NV, USA

The blue link remote start often does not respond. This is very difficult to get fixed. The dealer does not have access to this system. Hyundai does not have a contact number that is easy to locate. When you do call they are difficult to talk with and often just hang up on you. This has been an ongoing struggle for several months. It is almost impossible to reach someone to talk too about this. They have recently sent an E mail telling me that that I must accept changes in my blue link (they are going to share data from that with other companies). You do not have an option to decline. They give you an option to agree or they note that continued use of blue link gives consent. I do not give my consent. Blue link is not dependable and as a result data from that system is likely to inaccurate. I own three Hyundai's and buying the 2019 was a mistake. The blue link system is a mess. The sell you the system it works on your phone, works from anywhere no distance limitations ect. But after you buy it they point out that you cant complain because its a complementary service. This only comes out after you buy the car. They never talk about it before the purchase. After owning Hyundai's for several years (3 of them) I am beyond disappointed they the customer service is so poor. Whats worse is that when you complain they can't find a number to contact where you can get Hyundai America to even listen to the problem.

- Grand Forks, ND, USA

On March 5, this vehicle stopped while driving in the middle of a street. I was unable to start the vehicle and me and my passenger could have been seriously injured or killed. Car was towed to dealership and has 2600 miles on it. I have found that Hyundai is doing a recall to replace starter and a software update. I have been told that because of the new technology this vehicle has which is an automatic start and stop at a stop sign or stop light that the starter shorted out and apparently the software in the car just stops the car while driving.. this happened while driving the car at 35 miles/hour on a busy street. It is a miracle that I was not hit and injured or killed. Car is at the dealership waiting for a new starter and software update with a possible ship date of March 31, 2019. These 2019 Santa Fe are not safe to be selling to the public with this known defect.

- Houston, TX, USA

My new 2019 Hyundai sante fe from the time I bought it had the yellow check engine light come on. It said the bsm system wasn't working. Then the engine would not start on 4 separate occasions. I had to wait to get it to start. There have been 3 occasions when it did start it sounded like it was going die, very sluggish and didn't want to accelerate. The RPM would not increase. It also started 2 separate occasions it lost steering wheel power and the A/C stopped blowing cold air. I had to turn it off and wait to restart it. It is currently at the dealership waiting for the blind spot monitoring modules. The first time they replaced the module it still showed it not working. So now it is undrivable at gene messer Hyundai in lubbock Texas, they say it's not safe to drive so I am driving a loaner. They say they can't determine why the engine did the described things above. These things happened while in motion and parked.

- Lubbock, TX, USA