10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #2

Jan 272022

Santa Fe

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Warnings appeared on the instrument panel at the same time the power steering would go out and I would not be able to safely steer the car. This happened on 4-5 occasions. These are the various warnings that would appear: Check Lane Following Assist System Check Blind Spot Safety System Check Driver Attention Warning System How was your safety or the safety of others put at risk? Not being able to steer was very concerned and happened to me while driving on a busy highway at one point. I could barely steer the car well enough to get it to the shoulder. I had to cross 4 lanes of traffic during rush hour. Has the problem been reproduced or confirmed by a dealer or independent service center? I had it towed to the dealer the final time it happened. They stated that it is a problem with the power steering module Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Crossroads Hyundai of Loveland inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, not until the moment the issue occurred. The strangest part of the issue is that after I would pull over and stop the vehicle, I would clean the sensors on outside of the car and on then restart the car and then sometimes it would work again. It seemed to happen on days that there was poor weather or messy roads that would impede the sensors' abilities.

- Severance, CO, USA

problem #1

Jan 152022

Santa Fe

  • miles
Hello I purchased a new 2022 Santa Fe plugin affected by the recall on Jan 11, 2022 and the dealership calls me on 1/15 saying I need to give them the vehicle back and there is NO timeframe available for when the fix will happen. Should the Hyundai dealership NOT sell me a vehicle with a dangerous open recall on Jan 11 when the campaign is opened up on 12/27/2021" What are my rights as a consumer with a 4-day old vehicle they now want back for an indeterminate time"

- East Amherst, NY, USA