10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 98,526 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving on the highway when the engine seized and turned off. Luckily I was able to pull off to the side of the road. The car had to be towed to the Hyundai dealership. They told us that the motor is locked and will not turn over because of internal engine failure and there was sludge and metal in the oil pan. The assistant manager then told us that this was also a problem found within the 2013-2014 models that had gotten recalled, but there was nothing they could do for us and we have to pay out of pocket for a new engine.
- Rock Hill, SC, USA
Purchased a cpo car from dealership. 32K miles. Drove approximately 150 miles when driving up a major highway at 60mph, engine starting severe knocking, in less then 1/2 mile, engine failed. Electrical worked, put on hazard lights. Brakes were unusable. Coasted to emergency lane and pushed into park. Car was towed back to dealership where it was determined that the car engine threw a rod. Entire engine needed to be replaced. This car was "certified". car was returned to dealership where a full refund was obtained. I have video of the engine sound.
- Atlanta, GA, USA
2015 Hyundai Santa Fe sport 2.0T 4cyl wjth the previously recalled (2011-2014) engine. Theta || gdi 2.0 was running perfectly normal one day no warning lights or messages were displayed besides my tire pressure light. I was driving about 30 miles an hour on flat paved road when the engine started making a knocking/ ticking noise very loudly, the check engine light then came on, I turned the car around to head back home which I was only 4 miles away, the car was losing power to the engine as I kept driving to make it home, I made it to the hill I live on which is steep and tried to go a little faster but the car wouldn't go over 20 mph at this point and the noise is becoming louder and louder. I made it to my drive when the engine shut down. I turned the key off for about a minute and then tried starting it up again, it wouldn't. turn over and made a loud clunk. I did try having the vehicle repaired as I was told the trouble code it was displaying were P0014 and P0024, my mechanic diagnosed this as the engine timing solenoids needing to be replaced and the camshaft timing being advanced, I went ahead with the new solenoids and a complete oil change due to there being metal shavings in the oil and on the solenoids. After the repairs were complete it was test driven by the mechanic and the engine shut down once again, the brand new solenoids and oil all had been contaminated with metal shavings. I was then advised that the engine needs to be replaced at my expense as it is out of warranty. I now have a car with an outstanding balance that doesn't run and a very high mechanic bill and nothing to show for it. I will not be purchasing a replacement engine out of pocket as this is a faulty engine
- Harding, PA, USA
The engine seized while in motion after leaving the service department of Hyundai. The service department advised me to drive the vehicle as part of a consumption test. I was advised to come in each time the vehicle was 1 quart of oil low and after 4 times Hyundai would provide a new engine. After the engine seized Hyundai denied the claim.
- Cincinnati, OH, USA
- California, MD, USA