10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
34,507 miles

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« Read the previous 20 complaints

problem #49

Jul 102021

Santa Fe Sport

  • 90,000 miles
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH the vehicle hesitated and was running rough while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

- Cleveland, OH, USA

problem #48

Jan 172022

Santa Fe Sport

  • miles
Excessive oil burning. Cracked exhaust valve leading to rough idle and check engine light. Requires a new engine that Hyundai claims isn-??t covered under warranty at 85,000 miles.

- Medina, OH, USA

problem #47

Jan 222022

Santa Fe Sport

  • miles
vehicle is using up all oil very quickly and not sending a warning light. 3 quarts of oil was used before 3000 miles. I had 1 quart of oil in my engine and the warning light did not come on.

- Sacramento, CA, USA

problem #46

Feb 062022

Santa Fe Sport

  • miles
When pulling into traffic the engine stalls. This has happened several times.

- Central, LA, USA

problem #45

Sep 182021

Santa Fe Sport

  • 137,000 miles
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine failure was caused by a failed engine rod bearing. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 137,000.

- Yulee, FL, USA

problem #44

Jan 012022

Santa Fe Sport

  • 25,000 miles
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. Additionally, there were abnormal sounds and vibrations coming from the vehicle. The failure occurred twice. The vehicle was taken to the dealer. The dealer informed the contact that since there was no check engine warning light illuminated, they could not duplicate the failure. The dealer advised the contact to trade in the vehicle if she did not feel safe driving it. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

- Miami, FL, USA

problem #43

Nov 012021

Santa Fe Sport

  • 100,003 miles
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was losing oil. Additional oil was added however, the oil was depleted the next day. The contact stated there was no oil on the ground. There were no warning lights illuminated. The vehicle was taken to the local dealer and it was suggested that an oil consumption test be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,003. The VIN was not available.

- Baton Rouge, LA, USA

problem #42

May 282021

Santa Fe Sport

  • miles
Our engine keeps burning through oil, we have tried to work with Wilkins Hyundai service center and Hyundai's consumer affair. We have gone through their process of going in for oil changes at every 1,000 miles, however, oil has been burning before the required mark and we have gone in at 700 miles or less because the engine light goes on our engine knocks, the truck shakes, and the truck wants to shut off as we try to accelerate. We do not feel safe in our truck. How it began, towards the end of May, we called the service desk to disclose how we had an oil change and our truck had the oil light on, which was odd because we had just had an oil change. Wilkins service center asked us to take in the truck and they added the oil. Fast forward we have done this several times and we were asked to bring in the truck at 1000 miles, 700 miles, and we found ourselves coming in for oil changes sooner than the suggested miles. We were asked to follow their oil change procedure and come in three times then we will take a combustion test. To this day, we are receiving the run around with excuses and we have followed what the service center employees (past and present) have told us to do. During this time there have been major turnovers at the Wilkins service center and we have dealt with different employees with different excuses at the service center regarding our truck, even though we have complied with previous management. Regardless of who we dealt with, our vehicle was purchased there at Wilkins and has only been serviced there, new management has not been helpful with our situation that is not our fault. There is an issue with the engine we are aware of the HyundaiThetaEngineSettlement.com, as the service people should also be aware. We are now going on a month of no follow-up as to a resolution after we complied at our end, there is a paper trail, notes in their "system" and now they want us to restart the process all over again because of their error.

- Chicago, IL, USA

problem #41

Jun 232021

Santa Fe Sport

  • miles
Engine failure Burning oil

- New Berlin , WI, USA

problem #40

Sep 252021

Santa Fe Sport

  • miles
I put regular gas in my car Tuesday, Saturday it started making a vibration like I had a flat tire and malfunction light comes on. I notice when I put reg gas engine makes rattling sound but dealership says it-??s fine put premium to resolve this. So is this normal" Also my engine consumes oil, I took car in for oil consumption test and they say it burns 1 quart per 1000 miles which is ok. Really??"

- Matthews, NC, USA

problem #39

Mar 152021

Santa Fe Sport

  • 14,000 miles
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated while driving at 5 mph, the vehicle hesitated with the accelerator pedal depressed. The contact stated that she had experienced the failure while turning left. There was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 14,000.

- Fountain City, IN, USA

problem #38

Feb 192021

Santa Fe Sport

  • 133,000 miles
My car has started jerking when up shifting and seems to only be happening when the car has not warmed up. Then today while driving on the interstate at 78mph my car lost power. Not completely. Almost like something "gave out" and I lost the forward force I was going. It also became louder, almost like a lid hum. When you accelerate the vehicle does not want to

- Clarksville, AR, USA

problem #37

Dec 032020

Santa Fe Sport

  • 92,000 miles
There has been a knock since the car was bought 3 yrs ago. It burns threw at about1-2 quart of oil every 2000 miles triggering the oil light to come on. Oil changes are done every 3000 miles with full synthetic always. It's also been taken into Hyundai of olympia for acceleration issue while driving (doesn't shift up/down, shift very hard, stutters when shifting) also asked about oil consumption when taken in for recall and was told the oil consumption was normal.

- Rainier, WA, USA

problem #36

Sep 012020

Santa Fe Sport 4-cyl

  • 22,000 miles
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated while driving and ascending a hill, the vehicle failed to accelerate and the speed would be reduced. Also during the failure, the check engine warning light illuminated. The cause of the failure was not yet determined. The local dealer haddad Hyundai located at 689 East St, pittsfield, MA 01202, and the manufacturer were notified of the failure. The failure mileage was 22,000.

- North Adams, MA, USA

problem #35

May 302018

Santa Fe Sport

  • 20,000 miles
This car has had a lower engine knock at start up from day one. They took care of knock sensor system but it still knocks at start up all the time and they refuse to take care of it at the dealership. I am a retired automotive restoration shop owner of 40 years and have had articles written about my shop so I know for a fact that the knock is coming from the rod bearings! it seems as though Hyundai dealerships thinks and acts like everyone they encounter with this issue does not know what they are talking about. I am at the point of hiring an attorney before something bad happens with my wife and daughter while in the car.

- Chaparral, NM, USA

problem #34

Apr 132020

Santa Fe Sport

  • 37,000 miles
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated that while driving 45 mph, the vehicle shuddered and decelerated independently. Additionally, the vehicle failed to accelerate with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine needed to be replaced. The vehicle was taken to fort mill Hyundai (805 gold hill rd, fort mill, SC 29708 (855) 548-9524) to be diagnosed. The contact was informed that an unknown software update needed to be performed. The software was updated however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was invalid.

- York, SC, USA

problem #33

Jan 012018

Santa Fe Sport

  • 31,614 miles
The contact leases a 2017 Hyundai Santa Fe sport. The contact stated that the engine stalled numerous times while driving 70 mph. The contact attempted to move the vehicle out of traffic. The check engine indicator illuminated while the failure occurred. The vehicle was taken to rt 2 Hyundai (743 North main street, leominster, MA 01453, (978)-534-9999). Several times for the engine failure; however, the repairs did not correct the failure. The failure recurred. The contact had to pull over and resume driving no more than 40 mph to avoid the engine stalling. The vehicle was taken back to the dealer where they diagnosed the vehicle and found failure code: P1326. The dealer also test drove the vehicle, but was unable to duplicate the failure. The contact stated that the engine wiring harness was replaced. The vehicle was repaired. The manufacturer provided case number: 16313165. The failure mileage was 31,614.

- Winchendon, MA, USA

problem #32

Feb 282017

Santa Fe Sport

  • 500 miles
There's always a 2-3 seconds hesitation in situations where acceleration is necessary. After 2-3 seconds of hesitation after stepping on the pedal for acceleration, the car revs and produces high pitched and loud sound with no acceleration or accelerates abruptly. Quickly merging into highway, making turns, changing lanes from a full stop and slow movement feel like playing russian roulette. Hyundai service center always claims they cannot replicate my complaint and my concern is ignored.

- Los Angeles, CA, USA

problem #31

May 012019

Santa Fe Sport

  • 10,000 miles
Engine performance is under normal specifications 22 - 24 mpg, car is giving 20 mpg on hwy. Both front seat are unconfortables, they are too deep tha need to be filled up with a large cushion or pillow in order to keep the body in good position, other wise neck has to be bent forward all times causing unconfortable neck pain.

- Tampa, FL, USA

problem #30

May 012018

Santa Fe Sport

  • 40,000 miles
The contact owns a 2017 Hyundai Santa Fe sport. The contact stated that the vehicle's oil consumption was high and two quarts of oil needed to be added each month. The vehicle was taken to team Hyundai (22514 three notch rd, lexington park, md 20653, (301) 880-4120) where the contact was informed that the vehicle was old and had too many miles. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Mechanicsville, MD, USA

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