10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 48,069 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased my car on May 27, 2007, in Florida. As my mother and I were in the car one day she noticed the air bag light was on, even though she was sitting in the front seat. I took the car to a Hyundai dealership in September, in Florida, and told them about the problem. They found no problems. I was with my mother again after that and the light came on again. I took the car to a different Hyundai dealership in the beginning of November in Florida, and told them about the problem. They again found no problems & they told me that depending on how much my mother weighs the system may not register that an adult was sitting in the front seat. My mother weighs about 130lbs. In late November I was moving to Virginia. Before I left Florida, I took the car to the 1st Hyundai dealership and told them the problem again. And they too told me that my mother's weight was the problem. I was very annoyed, but I didn't really have the time to follow up on the situation, especially since I was in the middle of moving to a new state. I am now settled in Virginia and last week I received Hyundai's motor vehicle recall on the 2007 Hyundai Sonata vehicles because of the occupant classification system (OCS) in the vehicles. How funny, this was the same problem that I had in Florida. So I took the vehicle to the Hyundai dealership in Virginia and they told me that according to the paperwork that they received from Hyundai, they need the passenger with the problem to come to the dealership so that they could test the system. This is a little difficult for me seeing as how my mother lives in Florida. They told me if I wasn't satisfied then I could call the Hyundai customer assistance center. I did and they are telling me to wait until I have another passenger seated in the front seat and the light doesn't come on again. That is a dangerous situation. If we know there is a problem with my vehicle why would we wait until someone possibly getting hurt to fix the problem.
- Woodbridge, VA, USA
- Poynette, WI, USA