10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,068 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Plastic exterior door handles break, come loose, and then can not open the door. 3 door handles now.
- Mcleansville, NC, USA
Went to open outside passenger back door - outside door handle fell off. Went to open outside driver's door - outside door handle fell off.
- Hicksville, NY, USA
Handles keep falling off in my hand when opening doors. This is at least the fourth time since L have this car. Read some other complaints on your website, sounds like defective part issue to me. Last, time dealer charged me $90 to repair and it fell off next day. Now rear passenger fell off. I am 75 years old, need doors to open and close, very scary. Is that too much to ask of a $23,000 car?
- Trinity, FL, USA
Front passenger door handle broke off while opening door to enter the vehicle. Went on-line to research repair. Found that this is a very common problem on all 4 doors of this vehicle. Subsequent failures on other handles tend to happen within months of one-another. Doors that are infrequently used also have the problem. This poses a serious safety issue when removing an infant, sick, or injured person from the vehicle during an emergency. The handles are made of plastic. The inner front of the handle has a plastic pivot which snaps off, causing the handle to fall off in the hand of the person opening the door.
- Monsey, NY, USA
In the last 2 years, I have had all 4 of the door handles break off in someone's hand, when attempting to open the door. I have had 2 of them replaced already, costing about $150 - 200 each. At this time, both of my rear door handles are broken off.
- Durham, NC, USA
3 outside door handles fell off my car while it was under warranty. The last one, the drivers door, has just now fallen off, out of warranty. Question - why did the one with the most use fall off last? Hyundai 800-633-5151 refuses to take action on the 4th replacement. This obviously warrants a recall because something is defective with every one.
- Rockford, IL, USA
Within the last several weeks, 2 of the 4 exterior door handles have broken off in my hand. The vehicle was stationary in both cases. In the normal course of opening the door, the door handle broke and the door would not open.
- Montgomerey, AL, USA
One by one all four door handles broke off. Is unsafe to drive as doors are unsecured.
- Lutz, FL, USA
On 12/2016 my passenger exterior door handle broke while loading my vehicle at sams club. On 11/2017 my driver side exterior door handle broke as I was getting it for work. This meant I needed to climb into the driver's seat from the back of the car. I did get it fix paying $170 for the drivers side and also a rental car. I still need to fix the passenger side. Hyundai needs to recall this problem because ems will not be able to get into my car thus making the broken handles a safety issue.
- Saint Petersburg, FL, USA
4 of my door handles have fallen off. I have had 3 replaced when it was under warranty but the 4th driver door they told me they would not replace since it was out of warranty. I had to use a zip tie to open the door to get in it.
- Hudson, FL, USA
"handle issue" my vehicle has around 74K miles on it and so far every handle has broken off in the winter. After the first handle broke I was more careful during the winter on opening the doors. This is not a cheap fix.
- Winfield, IL, USA
Three exterior door handles have come off in the past two years. Two came off in passenger's hands (gentle pull) and one fell off the car at unknown time. The car had only about 62,500 miles on it when the last one came off.
- Nashville, TN, USA
I replaced the passenger side rear door handle a month ago because it broke off when I was opening the door to let my child out and now the driver side rear door handle broke off when I was opening the door for my child. Very dangerous as I was in both instances helping my young child out of the car. This is a safety recall issue. In my driving years, which spans 34 year and countless vehicles, I have never had a door handle malfunction let alone break off. I have owned ehicles for 13-15 years typically and had no instances of door handle malfunctioning or breaking off. The repair costs $130 or so for each door handle, but more important is my lack of confidence that it may happen again and it may be an emergency situation. NHTSA please ensure Hyundai is held accountable and required to design a fix for this issue and offer a refund to already repaired door handles.
- Bristow, VA, USA
Door handles fall off. I have replaced 3 of 4 handles so far. Rear drivers side replaced but is not opening now. Drivers door opens sometimes and sometimes not. This occurs when the vehicle is stationary. It costs $140 per unit.
- Gainesville, FL, USA
On two separate occasions while the car was stationary, the door handles of the front passenger and left rear doors came off in my hand while opening the doors. I was then unable to open the door to let my elderly passenger out of the car.
- Villa Rica, GA, USA
I have a Hyundai 2010 and in one years time both rear door handles have broken off. I am in the process of repairing the second one and the first cost me $160. Not only is this an inconvenience when trying to get my children out, but this is a huge safety risk if there ever were an accident. This should be recalled and I would be looking for a refund.
- Derry, NH, USA
Our 2010 Hyundai Sonata's outside door handle just fell off right in my hand. I researched online and found that this is a common complaint with the 2010 model. This should be considered a safety hazard and a recall should be issued by the manufacturer. If we are in a car accident and the handle falls off the person that is trying to help us this is a safety issue. All we were doing was trying to open the door to get my son out of his car seat and it fell off right in our hands. Unacceptable.
- Hudson, NH, USA
Exterior door handles are breaking off when used to enter the vehicle. Vehicle was stationary in my driveway. Thus far, the drivers side rear and the passenger side front handles have broken off. Vehicle mileage was in the 75K to 78K mile range. I am reading that this is a very common problem on this vehicle and that it is an expensive repair (estimated $200). I believe that this is a safety problem as entry to the vehicle in an emergency is compromised.
- Cumberland, RI, USA
The drivers side rear door handle came off in my hand a year ago.now the driver side front door handle did the same thing.
- Marion, OH, USA
- Phoenix, AZ, USA