10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 91,523 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My door handles, right front, left and right rear has broken off in a 3 months time. There was no pulling hard, or handling the door handles rough. I have one door handle working properly and that is the driver side, if that one breaks, I have no way to get in my car, I went to the dealer near me and they want $460 to repair, place and paint. Am I under warranty, and the answer was no, my car has 68,000. Miles. How can you not recall, or cover a defect in a 2010 vehicle. I'm so afraid my driver handle is going to break, I am going to have to replace the handles myself if Hyundai does not come up with a recall.
- Jacksonville, FL, USA
Driver door handle broke off. No one driving, no trauma, plastic broken. Was sitting in driveway.
- Venice, FL, USA
Rear door handle was pulled to open the rear door, door opened but the door handle broke where it connects inside the door and now it will not work. Door can still be opened from the inside.
- Wilmington, MA, USA
Rear driver door handle just fell off the car when trying to open door. Had to replace entire handle assembly. Never had this ever happen in any car I have ever owned, and I have owned quite a few older cars.
- St Charles, MO, USA
I own a 2010 Hyundai Sonata, which has never been in an accident and I have owned the vehicle since new. Since July 2013, I have had 3 door handles break off in my hand. I am a single person, that does not have continuous use of the passenger side front and rear handles or the driver side rear door. At this time, I have one door handle left on my car, which is the driver side and very worried if this falls off, I will not be able to get into my vehicle. At this point, the vehicle is unsafe. If I had anyone in my vehicle and was in an accident, the rescue attendant would not be able to assist in getting people out. I have talked to the dealership service dept. And the Hyundai customer care and was told because of mileage, I am out of warranty and Hyundai will not cover the replacement of the door handles. Because this is not a normal wear and tear issue, but I believe this is a manufacture defect of the door handles and a safety issue, Hyundai should issue a recall.
- Spring, TX, USA
I am filing a complaint regarding the door handles on Hyundai vehicles. I drive a Hyundai Sonata and have had the door handle break off three separate times in my hand. When I have taken it in to get fixed, I am told that this is a common occurrence, they replace it with the same style handle and send me on my way. My concern with this, besides that it is a known defect that is not covered by the company, is that it is a safety issue. I have a young child in a carseat in my car with me almost always. If the door handles continue to break off, there is no way for me to enter the car from the outside and she is trapped inside the car in her carseat.
- North Port, FL, USA
I have had two other door handles serviced prior to this one. The drivers door is the one broken this time. The other two were the back door handles. This has all been within the last year and a half. This is ridiculous. I could have understood one. But three! the dealership here in St augustine, Florida told me that since it was out of warranty, no recalls and it had been a rental car through the enterprise Corp. Also, I had not brought the vehicle in to be serviced at a Hyundai dealership... that I was going to be responsible. I have read the other complaints. This needs to be addressed. I had a car fax report done at the time I purchased the vehicle used. We only saw a few minor services. There was nothing on the car fax report to indicate a rental car or abusive actions of those leasing or renting the vehicle. He says people can be rough on door handles. I said I have owned several used cars and trucks. I have never had the door handles come off even after 12-14 years of driving them. I think they should fix there vehicles due to this problem.
- St Augustine, FL, USA
- Columbia, MO, USA